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Value for money
Distance to city center
|"Very polite and helpful staff."||(in 40 reviews)|
|"Excellent swimming pool and sauna."||(in 6 reviews)|
|"The location was perfect."||(in 71 reviews)|
|"Bathroom and old furniture"||(in 17 reviews)|
|"It is a grand old hotel."||(in 25 reviews)|
|"Not always free parking spaces near property"||(in 15 reviews)|
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We liked the location a lot and that breakfast was included. Also the lobby is beautiful.
The room is outdated. The pool is far from clean. We had a broken shower head for three days and despite numerous requests, no one came to fix it. And there are very few parking spots so we had to pay to park on the street.
The entire old atmosphere of the hotel. Warm and cosy
The breakfast. It's true, there were a few guests. But even so, they shoud pay more attentiont to this service. Food from the previous day on the table.
Great location and old world style.
great design and luxury room, right in Sibiu's old town center, modern pool and sauna, good buffet, polite staff
room service not working prompt
A male receptionist received a complaint professionally and did everything within his power to rectify the shortcomings of his female collegue. He also offered and organised packed sandwiches, fruit, fruit juice, coffee for a 04:00 am departure. Very commendable!
On arrival the services provided by a female receptionist were very poor.This lady's atitude and lack of customer service training does not give the hotel a good name.For instance, she has not recorded that the suite was occupied -therefore the room was not cleaned until 17:00 hrs when prompted, the suite required two security keys for electricity only one given.
A stay at Hotel Imparatul Romanilor places you in the heart of Sibiu, steps from Brukenthal National Museum and 3 minutes by foot from Piata Mare. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
based on 2,249 reviews
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Most Popular Landmarks
- Brukenthal National Museum 70 m
- Muzeul de Istorie Casa Altemberger 128 m
- Piata Mare 144 m
- History Museum 153 m
- Muzeul de Etnografie Universala Franz Binder 211 m
- Holy Trinity Cathedral 214 m