4 stars
Baitong Heritage Hotel
Cnr Of Sivutha Blvd & National Road 6, Siem Reap, Cambodia
Siem Reap, Cambodia
See location+855 6396 6777Photos of Baitong Heritage Hotel
Overview
Family-friendly hotel with a full-service spa connected to a shopping center in Siem Reap Along with a full-service spa, this hotel has free water park access and an indoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a restaurant, 2 bars/lounges, and 2 swim-up bars are onsite. Angkor Holiday Hotel offers 138 accommodations with fireplaces and minibars. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a sauna. Children under 3 years old are not allowed in the swimming pool or hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Baitong Heritage Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Lockers
- Pool view
- Storage available
- Quiet street view
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Things to do
- Gift shop
- Bicycle rental
- Golf
- Cycling
- Evening entertainment
- Beauty salon
- Horse riding
- Water park
- Pool table
Bedroom
- Electric blankets
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- Airport shuttle
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Baitong Heritage Hotel
7.8
Good
850 verified ratings
Wonderful
354
Very good
207
Good
106
Okay
72
Fair
41
Mediocre
25
Poor
45
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to attractions and amenities. However, there were significant complaints regarding the service quality, with multiple reviews highlighting unhelpful staff and issues with room bookings. Cleanliness was also a concern for some guests, although others found the rooms to be clean and well-maintained. Overall, while the location is a strong point, the service and cleanliness need improvement.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.4 out of 10
230 reviews
8.2 out of 10
248 reviews
Location
Cnr Of Sivutha Blvd & National Road 6, Siem Reap
What's nearby
- Pub Street0.9 km
- Siem Reap City Centre1.1 km
- Artisans Angkor1.2 km
- Cambodian Cultural Village3.1 km
- Angkor Wat5.6 km
- Angkor Archaeological Park7 km
- Prasat Kravan7.9 km
- Bayon8.7 km
- Angkor Thom8.7 km
- Banteay Kdei8.7 km
- Ta Prohm8.8 km
- Prasat Suor Prat9.1 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Baitong Heritage Hotel
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in Siem ReapGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 0.6 km | Siem Reap–Angkor Intl | 39.4 km |
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