Pros:The room has plenty of clean towels. The pool looked clean but we never had the opportunity to use it.
Cons:The first thing we noticed when we pulled up to the hotel was it was across from two adult superstores. A Google Maps search before we booked our rooom would have shown us that the hotel was in a bad area but we didn't look it up. We arrived early and were hoping, but not expecting, to check in early. We were greeted by a woman who rudely told us the check in time was three in the afternoon. While we made a game plan on what we should do in the meantime, we asked if we could sit inside the air conditioned lobby and were told yes by another staff member. However, when we went into the lobby, yet another staff member yelled at us because she was attempting to mop the floor. Around 2:30 PM, we decided to see if we could check in and were greeted by the same rude woman from earlier who didn't want to allow us to check in; however, a line of people attempting to check in formed and she gave in. We asked if it was at all possible to get a late check in of 1:00 PM instead of 11:00 AM and the woman scoffed and said, "No, definitely not." Our room was on the second floor and our friends who travelled with us were on the first floor. The second floor room smelled like mold and wet towels. The first floor room smelled like bleach (but at least it smelled clean). Our room had a balcony but when we went to use it, we realized the door was being held closed by a rod and the glass was separating from the door frame. It was difficult to open and close the door. The TV remote only worked when you were close up to the TV and angling the remote behind the TV. The bed was hard and the pillows looked and felt like couch pillows. The showerhead was too close to the wall, making it so you had to practically grip the wall to be under the water. The tub didn't drain well so the water rose up to our ankles as we showered. The sink in our friends' room leaked when in use, splashing you. Our room didn't have an ice bucket, which wasn't that big of a deal. I will never book a room at Super 8 again.