The Chase Park Plaza

212 N. Kingshighway, St. Louis, MO 63108, United States
+1 314 633 3000

Cheapest
rate per night

8.5

Excellent
based on 504 reviews
The Chase Park Plaza - St. Louis, MO, United States
26.09 Sat
-
27.09 Sun
Compare vs. KAYAK |

Provider Nightly total
Agoda.com ₪448
TripAdvisor ₪479
Expedia ₪521
Agoda.com
TripAdvisor
Expedia

Good to know

Value for money

8.3

Distance to city center

6.1 km

Location rating

9.2

Nearest Airport

Lambert-St Louis

Distance to airport

15.1 km

Rooms

26.09 Sat
27.09 Sun

Queen Rooms

₪645+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪645
Unknown
₪891
Unknown
₪891
Unknown
₪1,470

King Rooms

₪448+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪448
Unknown
₪521
Unknown
₪521
Unknown
₪521
Unknown
₪587
Unknown
₪651
Unknown
₪651
Unknown
₪651
Unknown
₪815
Unknown
₪815
Unknown
₪815
Unknown
₪938
Unknown
₪1,225
Unknown
₪1,634

Reviews

Pros

Cons

Traveler rating

246
75
38
7
6

Time of year

Traveler type

Show reviews that mention

+
beautiful property in 66 reviews
great location in 62 reviews
staff was great in 47 reviews
hotel staff in 45 reviews
pool area in 41 reviews
shops and restaurants in 31 reviews
movie theater in 25 reviews
paid parking in 23 reviews
spacious room in 23 reviews
room service in 21 reviews
chase in 9 reviews
fitness center in 3 reviews
west end in 3 reviews
decorated for christmas in 2 reviews
st louis in 2 reviews
walking distance in 2 reviews
charm and character in 1 review
  • Excellent
    Dec 2019
    9.7

    The rooms are beautiful and clean. The room had a refrigerator and wine opener which was perfect. The Chase Park lounge had live music and a fun atmosphere. The movie theater was a nice touch although we did not see a movie during our stay.

    What happened to microwaves in hotel rooms? Can we get them back please. The tenderloin room had a nice atmosphere but a very limited menu. The fitness center was somewhat difficult to locate and did not have a sauna even though they offer classes. For the price, it would be nice for some of these additional options.

  • Excellent
    Jun 2019
    9.4

    Everything was truly wonderful. From cleanliness of the entire place to the pool, bars, room service, movie theatre and conference facilities there is not one thing that I encountered on my three day stay that could have been improved upon and I don’t see that very often!

  • Excellent
    Jan 2019
    10.0

    Staff especially helpful and friendly

  • Good
    Dec 2017
    8.0

    The shoe shine guy is fantastic as is the bellman staff. I almost allowed one front desk girl to ruin my stay with her inability to provide basic customer service but other than that single interaction, everyone was quite amiable. The amenities are fantastic and the neighborhood, The Central West End, would rival any other boutique environment in the US. The rooms are well appointed although I'll admit the floor lamp in my room was broken beyond repair, the alarm clock seemed to inexplicably lose and gain hours on a daily basis, none of the phones worked quite right and when I requested an ottoman for my chair the staff simply said "No".

    I feel like when Sonnesta took over the property they made some cost cutting measures that aren't indicative to running an all inclusive luxury hotel. They seem to rely solely on the innate ability of their staff to anticipate their guests needs. And while exploiting your employees talents is obviously smart I feel that their customer service training for those employees who could use it, is lacking. A hotel representing itself as the Chase does should leave the corner cutting to the Holiday Inn down the street.

  • Excellent
    Aug 2016
    10.0

    Great location as you can walk to many restaurants

    Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.

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About

Overview

The Chase Park Plaza Royal Sonesta Saint Louis is located in Kingshighway Boulevard in the middle of the Central West End. It has been in existence since the 1920s, and celebrities like Jimmy Carter and Frank Sinatra once stayed here.

It possesses 26 meeting rooms guests can use to host weddings, family reunions, and other special occasions, plus it has a catering menu. Additionally, the hotel offers a swimming pool, a 24-hour business center, concierge services, in-room dining, and even barber shops and gift shops.

This hotel has approximately 400 suites and guest rooms that contain one to two bedrooms. Some of their features include marble baths, fireplaces, air conditioning, and wired/wireless Internet. If a guest decides to stay here longer or even on a permanent basis, they can rent one of its on-site apartments.

There are three restaurants for visitors to dine at. The Tenderloin Room is known for its savory steaks. The Chase Club offers burgers, cocktails, and live music. The Preston serves desserts, Liquid Art Cocktails, and other items.

Guests who enjoy the outdoors will love knowing that the hotel is just right across the street from Forest Park, a park with a zoo, a museum, a golf course, and other fun amenities. They can also check out the Saint Louis Science Center to watch shows at the planetarium or participate in science demos. The Pageant is a hub for live music shows.

Whether staying for a few days or a few years, visitors will enjoy the Chase Park Plaza Royal Sonesta Saint Louis because it's luxurious and close to parks and other sources of entertainment.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.5 Excellent

based on 504 reviews

9.3

Cleanliness

9.1

Comfort

9.0

Staff

8.3

Value for money

Check in

16:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Wake-up service
Linens
Towels
Elevator
Massage
Alarm clock
Bathtub
Body soap
Carpeted
Conditioner
Desk
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
Key access
Key card access
Lockers
Newspapers
Private bathroom
Private parking
Radio
Shampoo
Shower cap
Telephone
Toilet
Toilet paper
Trash cans
Valet parking
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Bathrobe
First-aid kit
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Concierge service
No smoking
Express check out
Coffee shop
Internet (surcharge)
Pets not allowed
Parking (surcharge)
Storage available
Wedding services
Babysitting or child care
Laundry facilities
Spa
Safe
Sauna

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Photos

All Photos (35)
Bedroom (5)
Bar (2)
Pool (1)
Lobby (2)

Location

Most Popular Landmarks

  • Cathedral Basilica of Saint Louis 0.9 km
  • Forest Park 1.8 km
  • St. Louis Zoo 2.4 km
  • Saint Louis Art Museum 2.6 km
  • Fox Theater 2.9 km
  • Missouri Botanical Garden 3.3 km

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