3 stars
Ibis Surabaya City Center
Jalan Basuki Rahmat 94 - 96, Surabaya 60271, Indonesia
Surabaya, Indonesia
See location+62 623 15358885Photos of Ibis Surabaya City Center
Overview
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
Amenities at Ibis Surabaya City Center
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Telephone
- City view
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Designated smoking area
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness center
- Massage
Outdoor
- Garden
Workspace
- Desk
Reviews of Ibis Surabaya City Center
8.3
Very good
1078 verified ratings
Wonderful
498
Very good
253
Good
185
Okay
57
Fair
42
Mediocre
25
Poor
18
Summary of reviews
Guests say
Guests generally appreciate the hotel's cleanliness and strategic location, making it convenient for exploring the city. However, many reviews highlight significant issues with the staff service, describing it as unfriendly and unhelpful. Overall, while the hotel offers good value for money, improvements in service quality are needed.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.8 out of 10
2 reviews
7.8 out of 10
4 reviews
Location
Jalan Basuki Rahmat 94 - 96, Surabaya 60271
What's nearby
- Tunjungan Plaza0.7 km
- Surabaya Plaza Shopping Mall0.9 km
- World Trade Centre1 km
- Monumen Kapal Selam1.1 km
- Taman Hiburan Rakyat1.4 km
- BG Junction1.7 km
- Gelora 10 November Stadium2.5 km
- Pasar Turi Train Station2.6 km
- Heroic Monument2.6 km
- Museum Mpu Tantular2.8 km
- Surabaya Zoo3 km
- Surabaya Town Square3.1 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Ibis Surabaya City Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Ibis Surabaya City Center
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Closest
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See most recommended stays in SurabayaGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 2.5 km | Surabaya Juanda | 13.2 km |
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