JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya 60261, Indonesia
+62 315 458 888

rate per night


based on 381 reviews

JW Marriott Hotel Surabaya
Fri 10.02
Tue 14.02

About JW Marriott Hotel Surabaya

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free

Situated in Surabaya, JW Marriott Hotel Surabaya is an easy drive from the Ampel Mosque and provides on-site parking. It features a fitness centre, as well as a Jacuzzi, a free shuttle service and an outdoor pool.

Guests of JW Marriott Hotel Surabaya can indulge themselves with a range of relaxation facilities at JW Marriott Health Club, which features a sauna. Multilingual staff are available to assist with organising tours and activities, and an express check-in/check-out facility is offered for convenience. It also offers superb options for business meetings and events.

All the elegant rooms at the hotel provide a mini bar, plus all the essentials for a comfortable stay. Each provides its very own bathroom with a hair dryer, bathrobes and slippers.

On-site dining options include The Pavilion International Restaurant, which provides a convenient spot to enjoy a meal. For those who wish to indulge in a drink of an afternoon, the on-site bar provides the perfect spot.

JW Marriott Hotel Surabaya is less than a 40-minute drive from Juanda International Airport and Plaza Tunjungan is a brief walk away. Guests can also visit Surabaya Town Square.

Photos of JW Marriott Hotel Surabaya

Property safety measures

JW Marriott Hotel Surabaya has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for JW Marriott Hotel Surabaya

Fri 10.02
Tue 14.02
Show deals with
Double Rooms(₪476 - ₪1,130)
Double room
bed type unknown
bed type unknown


₪476 totalExpedia
2 double beds

2 double beds



₪1,130 totalPrestigia
Deluxe Rooms(₪249 - ₪435)
Deluxe room
2 twin beds

2 twin beds



₪249 totalAGODAPV
bed type unknown
bed type unknown


₪272 totalVio.com
2 twin beds

2 twin beds



₪278 totalOrbitz
King Rooms(₪240 - ₪757)
King room
bed type unknown
bed type unknown


₪240 totalExpedia
1 king bed

1 king bed



₪242 totalAGODAHC
1 king bed

1 king bed



₪254 totalVio.com
Classic Rooms(₪378)
Classic room
1 king bed

1 king bed



Executive Rooms(₪426 - ₪1,212)
Executive room
2 twin beds

2 twin beds



₪426 totalPrestigia
1 king bed

1 king bed



bed type unknown
bed type unknown


₪489 totalBooking.com

Amenities at JW Marriott Hotel Surabaya

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Mountain view
  • Pool view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower


  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage
  • Sauna


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Family friendly

  • Kids toys
  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Children's high chair


  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV


  • Picnic area
  • Garden
  • Terrace/Patio
  • Grill

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon
  • Night club


  • Computer use available
  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness center

Reviews of JW Marriott Hotel Surabaya

WonderfulBased on 381 verified guest reviews


Jalan Embong Malang 85-89, Surabaya 60261

What's nearby

  • BG Junction0.5 km
  • Tunjungan Plaza0.7 km
  • Grahadi1 km
  • Joko Dolog Statue1 km
  • Sharp Bamboo Monument1.3 km
  • Surabaya Plaza Shopping Mall1.6 km
  • Cheng Hoo Mosque1.6 km
  • Heroic Monument1.6 km
  • Monumen Kapal Selam1.8 km
  • Gelora 10 November Stadium2.4 km
  • House of Sampoerna3.2 km
  • Mpu Tantular Museum3.8 km



Check in anytime after 14:00, check out anytime before 12:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at JW Marriott Hotel Surabaya

  • Guests with existing JW Marriott Hotel Surabaya reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at JW Marriott Hotel Surabaya for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • JW Marriott Hotel Surabaya is located at Jalan Embong Malang 85-89 in Tegalsari, 2.1 km from the center of Surabaya. BG Junction is the closest landmark to JW Marriott Hotel Surabaya.

  • Check-in time is 14:00 and check-out time is 12:00 at JW Marriott Hotel Surabaya.

  • Yes, JW Marriott Hotel Surabaya offers free Wi-Fi.

  • Yes, JW Marriott Hotel Surabaya offers free parking.

  • JW Marriott Hotel Surabaya is 14.4 km from Surabaya Juanda. JW Marriott Hotel Surabaya is 74.1 km from Malang.

  • Yes, JW Marriott Hotel Surabaya has a pool onsite.

  • KAYAK scours the web for all room deals available at JW Marriott Hotel Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at JW Marriott Hotel Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for JW Marriott Hotel Surabaya.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

2.1 km

Location rating


Nearest Airport

Surabaya Juanda

Distance to airport

14.4 km