4 stars
Novotel Samator Surabaya Timur
Jl Kedung Baruk 28 Rungkut, Surabaya 60298, Indonesia
Surabaya, Indonesia
See location+62 319 920 3888Photos of Novotel Samator Surabaya Timur
Overview
The 261-room Novotel Samator Surabaya Timur features several restaurant and bar outlets ranging from Food Exchange, Pinisi Lounge Bar, and Damsole Pool Bar. InBalance Wellness Fitness center on-site & Spa, swimming pool and kids playroom. While for your meeting and social events, our Grand Ballroom venues can host up to 500 delegates and 10 meeting rooms to support the activity.
Latest deals for Novotel Samator Surabaya Timur
Amenities at Novotel Samator Surabaya Timur
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Pajamas
- Trash cans
- Conditioner
General
- River view
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproofing
- Lockers
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Walk-in shower
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Outdoor pool
- Pool towels
- Pool with a view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Tumble dryer
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Game room
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Novotel Samator Surabaya Timur
8.6
Very good
901 verified ratings
Wonderful
529
Very good
201
Good
82
Okay
41
Fair
14
Mediocre
19
Poor
15
Guests say
Overall, guests appreciated the cleanliness and value for money at the hotel, often highlighting the friendly staff and good breakfast options. However, there were significant complaints regarding the service quality, particularly long wait times and inadequate housekeeping. Several guests expressed disappointment concerning the slow service and the overall management of hotel facilities.AI-Generated from customer reviews
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Location
Jl Kedung Baruk 28 Rungkut, Surabaya 60298
What's nearby
- Galaxy Mall4 km
- Mpu Tantular Museum4.2 km
- Royal Plaza Surabaya4.2 km
- Surabaya Zoo4.3 km
- Surabaya Town Square5 km
- Monumen Kapal Selam5.5 km
- Sharp Bamboo Monument5.7 km
- Surabaya Plaza Shopping Mall5.7 km
- Joko Dolog Statue6.1 km
- Grahadi6.1 km
- Tunjungan Plaza6.4 km
- City of Tomorrow6.4 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Novotel Samator Surabaya Timur
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price