Value for money
Distance to city center
Distance to airport
|"Great staff and service, friendly."||(in 24 reviews)|
|"Room was clean and comfortable."||(in 4 reviews)|
|"Good, comfortable room with all amenities."||(in 25 reviews)|
|"bed really uncomfortable and pillows very soft."||(in 2 reviews)|
|"the Hotel Needs some work"||(in 7 reviews)|
|room service||in 62 reviews|
|staff at the hotel||in 61 reviews|
|good hotel||in 32 reviews|
|horizon lounge||in 23 reviews|
|nice food||in 22 reviews|
|nice bed||in 19 reviews|
|swimming pool||in 19 reviews|
|shuttle service||in 10 reviews|
|lobby||in 8 reviews|
|late check||in 5 reviews|
|room was clean||in 5 reviews|
|shangrila||in 4 reviews|
|afternoon tea||in 3 reviews|
|eka||in 3 reviews|
|year old daughter||in 3 reviews|
|late flight||in 2 reviews|
When you stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Surabaya Town Square and Surabaya Zoo. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
based on 198 reviews
Value for money
Policies vary by room type and provider.
Shangri-La Hotel Surabaya is located at Jl. May. Jend. Sungkono 120 in Sawahan, 6 km from the center of Surabaya. Surabaya Town Square is the closest landmark to Shangri-La Hotel Surabaya.
Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Hotel Surabaya.
Yes, Shangri-La Hotel Surabaya offers free Wi-Fi.
No, Shangri-La Hotel Surabaya does not offer free parking.
No, Shangri-La Hotel Surabaya does not offer free airport shuttle service.
Shangri-La Hotel Surabaya is 12.5 km from Surabaya Juanda. Shangri-La Hotel Surabaya is 70.7 km from Malang.
No, pets are not allowed at Shangri-La Hotel Surabaya.
Yes, Shangri-La Hotel Surabaya has a pool onsite.