Shangri-la Surabaya
JL. May. Jend. Sungkono 120, Surabaya 60256, Indonesia
+62 316 003 8888From
₪253
Cheapest
rate per night
8.6
Great
based on 213 reviews
About Shangri-la Surabaya
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi and Parking for free
Boasting a swimming pool, Shangri-la Surabaya is located in Surabaya and offers comfortable accommodation. In addition to free public parking on site, the hotel features comfortable 5-star rooms and a lounge bar. There are a range of amenities on offer to those staying at Shangri-la Surabaya, including free Wi-Fi, an express check-in and check-out feature and meeting facilities. It also offers babysitting services, a currency exchange and a reception that is available around the clock. It also has its very own spa and wellness centre, CHI, The Spa. Recently refurbished, the hotel has 61 comfortably furnished rooms. Shangri-la Surabaya boasts convenient dining options, such as Chinese cuisines at Shang Palace and Japanese food at Nishimura. In the evening, guests can relax in the lounge bar. The hotel has easy access to Surabaya Zoo and Surabaya Town Square. The helpful staff at the tour desk are available to book and organise activities in Surabaya.
Photos of Shangri-la Surabaya
Property safety measures
Shangri-la Surabaya has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
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King Rooms(₪272 - ₪446)
King room
Standard Rooms(₪353)
Executive Rooms(₪362 - ₪404)
Executive room
Deluxe Rooms(₪253 - ₪383)
Amenities at Shangri-la Surabaya
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Carbon monoxide detector
- Safe
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Smoking rooms available
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Executive lounge access
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Steam room
- Spa and wellness center
- Massage
- Pool bar
- Sauna
- Water slide
Things to do
- Gift shop
- Shops (on site)
- Game room
- Golf
- Beauty salon
- Table tennis
- Night club
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Family friendly
- Babysitting or child care
- Child pool
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Reviews of Shangri-la Surabaya
8.6
Based on 213 verified guest reviews
8.8Families
8.2Solo
8.3Friends
8.8Couples
Location
JL. May. Jend. Sungkono 120, Surabaya 60256
What's nearby
- Surabaya Town Square1.7 km
- Surabaya Zoo2.4 km
- Mpu Tantular Museum2.5 km
- Royal Plaza Surabaya3 km
- Sharp Bamboo Monument4 km
- Tunjungan Plaza4.1 km
- Joko Dolog Statue4.1 km
- Grahadi4.2 km
- BG Junction4.3 km
- Surabaya Plaza Shopping Mall4.6 km
- Monumen Kapal Selam4.7 km
- Al Akbar Mosque5.2 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Shangri-la Surabaya
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See most recommended stays in SurabayaGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 6.0 km |
Nearest Airport | Surabaya Juanda |
Distance to airport | 12.5 km |