Shangri-La Sydney

5 stars
176 Cumberland Street, Sydney, NSW 2000, Australia
Sydney, Australia
+61 292 506 000
8.7
Very good
based on 4822 reviews
4,822 reviews
Fri 10.04
-
Sat 11.04
1 room, 2 guests
Deals from
₪591
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
₪591
Executive room
₪622
King room
₪682
97 more Shangri-La Sydney deals
97 more Shangri-La Sydney deals
Bedroom
Outdoors view
Bathroom
Bathroom
Bedroom
Bathroom
Bathroom
Other
Spa
Building
Living room
Bathroom
Bedroom
Other
Bedroom
Other
Bathroom
Pool
Other
Living room
Other
Living room
Bedroom
Living room
Living room
Bathroom
Bedroom
Bedroom
Bedroom
Bathroom
Bedroom
Living room
Bedroom
Bar
Bedroom
Bedroom
Bedroom
Living room
Dining room
Other
Attractions
Living room
Bedroom
Outdoors view
Living room
Bedroom
Bedroom
Bedroom
Bedroom
Conference room
Room amenity
Restaurant
Bedroom
Other
Other
Other
Bathroom
Outdoors view
Bedroom
Bedroom
Photos of Shangri-La Sydney
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Boasting impressive views of the Sydney Harbour Bridge and the Sydney Opera House, this charming hotel is a brief stroll from Wynyard Railway Station. It features a swimming pool, a Jacuzzi and free Wi-Fi.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site day spa, CHI, The Spa. It also offers child-minding services, a currency exchange and a reception that is available 24 hours a day.

All the rooms at Shangri-La Sydney feature an in-room safe, a seating area and a flat-screen TV. They each offer a DVD player, a desk and a bathtub.

Shangri-La Sydney offers a variety of in-house dining options with Altitude and Blue Bar on 36. Room service is also available during certain times.

The hotel is close to the area's well-known attractions, including the Sydney Harbour Bridge, the Sydney Opera House and Martin Place, which are within walking distance. It is also not far from The Rocks and Circular Quay.

8.7
Very good rating
Based on 4,822 verified guest reviews

Latest deals for Shangri-La Sydney

Fri 10.04
-
Sat 11.04
Premier room
bed type unknown
₪1,221
nightly with fees
bed type unknown
₪1,330
nightly with fees
1 king bed
₪1,363
nightly with fees
Deluxe room
bed type unknown
₪591
nightly with fees
1 king bed
₪595
nightly with fees
1 king bed
₪598
nightly with fees
King room
1 king bed
₪682
nightly with fees
bed type unknown
₪731
nightly with fees
bed type unknown
₪770
nightly with fees
Standard room
bed type unknown
₪981
nightly with fees
bed type unknown
₪993
nightly with fees
bed type unknown
₪1,304
nightly with fees
Double room
bed type unknown
₪737
nightly with fees
1 king bed
₪1,259
nightly with fees
Executive room
bed type unknown
₪622
nightly with fees
bed type unknown
₪638
nightly with fees
2 double beds
₪650
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Shangri-La Sydney

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toothbrush

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • TV
  • Smartphone dock

Bedroom

  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Strollers

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Laundry

  • Ironing service
  • Pants press
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Outdoor

  • Terrace/Patio
  • Beach chairs

Fitness

  • Fitness center
  • Gym

Things to do

  • Bicycle rental

Reviews of Shangri-La Sydney

8.7
Very good
4822 verified ratings
Wonderful
2886
Very good
713
Good
500
Okay
233
Fair
207
Mediocre
98
Poor
185

Summary of reviews

Guests say
Guests appreciated the stunning views and excellent amenities, particularly the pool and room service. However, there were significant complaints about the service quality, with many guests feeling that their concerns were not addressed adequately. Cleanliness issues were also noted, particularly with room service. Overall, while the hotel has great potential, the service needs improvement to match the quality of the facilities.
AI-Generated from customer reviews
Room Size8.5 out of 10
Amenities8 out of 10
Cleanliness3 out of 10
Service1 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

9.1
Wonderful
Richard, Mar 2019
Pros (+) Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.
Cons (-) Better lounge experience
5.1
Fair
Anonymous, Dec 2018
Pros (+) Room
Cons (-) Poor check in service
10
Wonderful
Anonymous, Nov 2018
Pros (+) with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!
Cons (-) Nothing I didn't like
10
Wonderful
Anonymous, Sept 2018
Pros (+) • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
Cons (-) • Exterior is dated
8.2
Very good
Melissa, Apr 2018
Pros (+) They food and service were good on the Horizon floor.
Cons (-) We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied ou...
Read more
10
Wonderful
Lito, Jun 2017
Pros (+) The Customer Service provided.
10
Wonderful
Stewart, Mar 2017
Pros (+) Horizon Club views Excellent staff
Cons (-) Having to leave

Location

176 Cumberland Street, Sydney, NSW 2000

What's nearby

  • Circular Quay0.4 km
  • Sydney Opera House1 km
  • Sydney Tower1 km
  • Sydney Harbour Bridge1.1 km
  • Australian National Maritime Museum1.2 km
  • St Mary's Cathedral1.3 km
  • Star Casino1.4 km
  • Hyde Park1.4 km
  • George Street1.4 km
  • Darling Harbour1.6 km
  • Kings Cross2.1 km
  • Sydney Harbour3.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Shangri-La Sydney

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
December
₪892
₪1,316
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Shangri-La Sydney

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Shangri-La Sydney

  • How long should you stay at Shangri-La Sydney? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Shangri-La Sydney

  • Where is Shangri-La Sydney located?

    Shangri-La Sydney is located at 176 Cumberland Street in The Rocks, 1.8 km from the center of Sydney. Circular Quay is the closest landmark to Shangri-La Sydney.

  • When is check-in time and check-out time at Shangri-La Sydney?

    Check-in time is 15:00 and check-out time is 11:00 at Shangri-La Sydney.

  • Does Shangri-La Sydney offer free Wi-Fi?

    Yes, Shangri-La Sydney offers free Wi-Fi.

  • How far is Shangri-La Sydney from the airport?

    Shangri-La Sydney is 9.1 km from Sydney Kingsford Smith. Shangri-La Sydney is 45 km from Western Sydney Intl (Nancy-Bird Walton).

  • Does Shangri-La Sydney have a pool?

    Yes, Shangri-La Sydney has a pool onsite.

  • How does KAYAK find such great Shangri-La Sydney hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Sydney in Sydney and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Sydney and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Sydney.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
The Sebel Quay West Suites Sydney8.8 Excellent (2,315 reviews)0.05 kmIndoor pool, Fitness center, Restaurant₪738+
5-star hotel
Four Seasons Hotel Sydney9.1 Excellent (4,508 reviews)0.12 kmOutdoor pool, Fitness center, Restaurant₪706+
3-star hotel
45% cheaperThe Australian Heritage Hotel7.8 Good (491 reviews)0.19 kmRestaurant, Bar/Lounge, Free Wi-Fi₪353+
3-star hotel
19% cheaperThe Russell Boutique Hotel8.8 Excellent (2,131 reviews)0.2 kmRestaurant, Bar/Lounge, Room service₪517+

Cheapest

See cheapest stays in Sydney
3-star hotel
45% cheaperThe Australian Heritage Hotel7.8 Good (491 reviews)0.19 kmRestaurant, Bar/Lounge, Free Wi-Fi₪353+
3-star hotel
20% cheaperRendezvous Hotel Sydney The Rocks7.8 Good (4,201 reviews)0.2 kmOutdoor pool, Fitness center, Room service₪515+
3-star hotel
19% cheaperThe Russell Boutique Hotel8.8 Excellent (2,131 reviews)0.2 kmRestaurant, Bar/Lounge, Room service₪517+
5-star hotel
15% cheaperSydney Harbour Marriott Hotel at Circular Quay8.6 Excellent (4,045 reviews)0.31 kmIndoor pool, Fitness center, Restaurant₪547+

Most recommended

See most recommended stays in Sydney
5-star hotel
The Langham, Sydney9.3 Excellent (1,226 reviews)0.29 kmIndoor pool, Fitness center, Restaurant₪767+
5-star hotel
Four Seasons Hotel Sydney9.1 Excellent (4,508 reviews)0.12 kmOutdoor pool, Fitness center, Restaurant₪706+
5-star hotel
The Sebel Quay West Suites Sydney8.8 Excellent (2,315 reviews)0.05 kmIndoor pool, Fitness center, Restaurant₪738+
3-star hotel
19% cheaperThe Russell Boutique Hotel8.8 Excellent (2,131 reviews)0.2 kmRestaurant, Bar/Lounge, Room service₪517+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.2
1.8 km
Sydney Kingsford Smith
9.1 km

Everything you need to know for your stay in Sydney