Mercure Serpong Alam Sutera

4 stars
Jl Alam Sutera Boulevard Kav23, Tangerang City 15325, Indonesia
Tangerang City, Indonesia
+62 212 966 8668
8.6
Very good
based on 853 reviews
853 reviews
Tue 21.04
-
Wed 22.04
1 room, 2 guests
Deals from
₪188
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
₪188
Double room
₪216
Queen room
₪225
12 more Mercure Serpong Alam Sutera deals
12 more Mercure Serpong Alam Sutera deals
Lobby
Restaurant
Lobby
Bathroom
Lobby
Other
Building
Bathroom
Bedroom
Gym
Bedroom
Conference room
Bedroom
Outdoors view
Bedroom
Bedroom
Bedroom
Other
Lounge
Conference room
Bedroom
Bedroom
Buffet
Bedroom
Restaurant
Building
Bedroom
Lounge
Restaurant
Bedroom
Restaurant
Bedroom
Outdoors view
Bedroom
Banquet hall
Pool
Conference room
Bedroom
Bedroom
Other
Bedroom
Other
Bedroom
Conference room
Front desk
Bedroom
Restaurant
Restaurant
Other
Restaurant
Gym
Business center
Gym
Other
Room amenity
Photos of Mercure Serpong Alam Sutera
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.
8.6
Very good rating
Based on 853 verified guest reviews

Latest deals for Mercure Serpong Alam Sutera

Tue 21.04
-
Wed 22.04
Queen room
bed type unknown
₪225
nightly with fees
Superior room
1 queen bed
₪188
nightly with fees
1 queen bed
₪194
nightly with fees
1 queen bed
₪206
nightly with fees
Double room
bed type unknown
₪216
nightly with fees
1 double bed
₪312
nightly with fees
1 double bed
₪343
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Mercure Serpong Alam Sutera

  • Adults only
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Adults only
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Spa
  • Outdoor pool
  • Pool with a view
  • Rooftop pool
  • Massage

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Drying rack for clothing

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill

Bedroom

  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit

Family friendly

  • Cribs available
  • Child pool
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle rental
  • Cycling

Fitness

  • Fitness center
  • Gym

Reviews of Mercure Serpong Alam Sutera

8.6
Very good
853 verified ratings
Wonderful
375
Very good
218
Good
147
Okay
52
Fair
33
Mediocre
12
Poor
16

Summary of reviews

Guests say
Guests appreciated the hotel's great location near malls and restaurants, as well as the friendly staff. However, many reviews highlighted significant issues with service and cleanliness, including poor maintenance and hygiene problems. The food quality was also a concern for some guests, impacting their overall experience.
AI-Generated from customer reviews
Location9.5 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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Location

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

What's nearby

  • Omni Hospital127 m
  • Gading Raya Golf Course1.8 km
  • Summarecon Mall Serpong2.6 km
  • Siloam Hospital6.3 km
  • Soewarna Business Park13.5 km
  • Cengkareng Golf Club13.9 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Mercure Serpong Alam Sutera

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Mercure Serpong Alam Sutera

  • Where is Mercure Serpong Alam Sutera located?

    Mercure Serpong Alam Sutera is located at Jl Alam Sutera Boulevard Kav23, 8 km from the center of Tangerang City. Omni Hospital is the closest landmark to Mercure Serpong Alam Sutera.

  • When is check-in time and check-out time at Mercure Serpong Alam Sutera?

    Check-in time is 14:00 and check-out time is 12:00 at Mercure Serpong Alam Sutera.

  • Does Mercure Serpong Alam Sutera offer free Wi-Fi?

    Yes, Mercure Serpong Alam Sutera offers free Wi-Fi.

  • Does Mercure Serpong Alam Sutera offer free parking?

    Yes, Mercure Serpong Alam Sutera offers free parking.

  • How far is Mercure Serpong Alam Sutera from the airport?

    Mercure Serpong Alam Sutera is 13.2 km from Jakarta Soekarno-Hatta Intl.

  • Does Mercure Serpong Alam Sutera have a pool?

    Yes, Mercure Serpong Alam Sutera has a pool onsite.

  • How does KAYAK find such great Mercure Serpong Alam Sutera hotel deals?

    KAYAK scours the web for all room deals available at Mercure Serpong Alam Sutera in Tangerang City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Serpong Alam Sutera and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Serpong Alam Sutera.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
61% cheaper
Atooi Hotel Alam Sutera
8.3 Excellent (9 reviews)0.3 kmAdults only, Restaurant, Bar/Lounge₪74+
3-star hotel
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All Nite and Day Hotel Alam Sutera
8.6 Excellent (539 reviews)0.31 kmOutdoor pool, Restaurant, Bar/Lounge₪83+
3-star hotel
87% cheaper
Hotel O Sion Holiday
4.3 Okay (3 reviews)0.41 kmRoom service, Free Wi-Fi, Free parking₪25+
3-star hotel
87% cheaper
Hotel Sion Holiday
0.41 km₪25+

Cheapest

See cheapest stays in Tangerang City
3-star hotel
87% cheaper
Hotel O Sion Holiday
4.3 Okay (3 reviews)0.41 kmRoom service, Free Wi-Fi, Free parking₪25+
3-star hotel
87% cheaper
Hotel Sion Holiday
0.41 km₪25+
2-star hotel
87% cheaper
Hotel O Melati
5.2 Okay (5 reviews)0.75 kmRoom service, Free Wi-Fi, Free parking₪25+
3-star hotel
74% cheaper
Marilyn Hotel Serpong
8.3 Excellent (81 reviews)0.51 kmRoom service, Free Wi-Fi, Business center₪49+

Most recommended

See most recommended stays in Tangerang City
5-star hotel
Hotel Tentrem Jakarta
8.9 Excellent (37 reviews)0.51 kmOutdoor pool, Fitness center, Restaurant₪311+
3-star hotel
56% cheaper
All Nite and Day Hotel Alam Sutera
8.6 Excellent (539 reviews)0.31 kmOutdoor pool, Restaurant, Bar/Lounge₪83+
3-star hotel
61% cheaper
Atooi Hotel Alam Sutera
8.3 Excellent (9 reviews)0.3 kmAdults only, Restaurant, Bar/Lounge₪74+
3-star hotel
74% cheaper
Marilyn Hotel Serpong
8.3 Excellent (81 reviews)0.51 kmRoom service, Free Wi-Fi, Business center₪49+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.3
8.0 km
Jakarta Soekarno-Hatta Intl
13.2 km

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