Keio Plaza Hotel Tokyo Premier Grand

Health and safety

• Daily housekeeping
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitizer in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered
• Guests can opt-out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Thermometers for guests provided by property
• Safe

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Pajamas
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Trash cans
• Conditioner

Services and conveniences

• ATM on-site
• Business center
• Wake-up service
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key card access
• 24hr front desk
• Wedding services
• Ticket service
• Safety deposit box
• Bottle of water
• Chapel/shrine

Dining

• Wine glasses
• Electric kettle
• Breakfast included
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Minibar
• Breakfast in the room
• Tea/coffee maker
• Kettle
• Refrigerator
• Coffee machine
• Dining table

General

• Window
• Executive lounge access
• Family rooms
• Landmark view
• Storage available
• Seating area
• Slippers
• Sofa
• Soundproof rooms
• Soundproofing
• Telephone
• Carpeted
• City view

Bathroom

• Yukata (Japanese bathrobe)
• Hairdryer
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Additional toilet
• Bathtub
• Bidet
• Toilet
• Toilet paper
• Toothbrush

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• No smoking
• Non-feather pillow
• Designated smoking area
• Increased accessibility
• Elevator
• Accessible by elevator
• Adapted bath
• Upper floors accessible by elevator

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Library
• Shared lounge/TV area
• TV
• DVD player

Bedroom

• Extra-long beds (> 2 meters)
• Feather pillow
• Socket near the bed
• Alarm clock
• Clothes rack
• Wardrobe or closet

Laundry

• Laundry facilities
• Laundry service
• Pants press
• Iron and ironing board
• Drying rack for clothing

Things to do

• Gift shop
• Shops (on site)
• Bicycle rental
• Beauty salon
• Karaoke

Workspace

• Computer use available
• Fax/photocopying
• Laptop safe
• Desk

Family friendly

• Babysitting or child care
• Kids meals
• Kid-friendly buffet
• Complimentary breakfast

Pool and spa

• Outdoor pool
• Pool towels
• Massage

Parking and transportation

• Parking
• Airport shuttle (surcharge)
• Private parking

Fitness

• Fitness center