The beds in the double room were very small. We had four guests (2 adults, 2 kids) and we needed to order a cot, which was an added charge of $30. This room should only be rented to groups of 2 people, and no more.
4 stars
Chelsea Hotel Toronto
Photos of Chelsea Hotel Toronto
Overview
Family-friendly hotel with 2 restaurants and 2 indoor pools Along with 2 restaurants, this hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Chelsea Hotel Toronto
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Telephone
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
Pool and spa
- Rooftop pool
- Heated pool
- Hot tub
- Indoor pool
- Sauna
- Pool with a view
- Water slide
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
Bathroom
- Shower
- Bathtub
- Hairdryer
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Board games/puzzles
- Game room
Parking and transportation
- EV charging station
- Parking
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Bedroom
- Alarm clock
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Chelsea Hotel Toronto
7.6
Good
5882 verified ratings
Wonderful
1769
Very good
1168
Good
1213
Okay
560
Fair
558
Mediocre
249
Poor
365
Summary of reviews
Guests say
Guests appreciated the hotel's location, highlighting its proximity to shopping and attractions, as well as the cleanliness of the rooms. The staff were generally praised for their friendliness and helpfulness. However, several guests reported issues with the service, particularly regarding a lack of accommodations for disabilities and high prices for basic amenities. The rooms were often described as small, drafty, and hot, leading to discomfort during their stay. Overall, while the hotel has its strengths, particularly in location and service staff, many guests felt the value for the price was lacking.AI-Generated from customer reviews
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Score by provider
7.6 out of 10
2 reviews
8.4 out of 10
1 review
All reviews
Good location and amenities. Rooms (unless you get an updated one) are old and tired. There is construction next door that starts early in the morning so there's no sleeping in (this will be ongoing for years). This is not a luxury hotel, but will do the job if your looking for a downtown location at a more reasonable rate.
Such a small standard room with a tiny bathroom for such an expensive price
Smoking zone
Pros (+) The staff were lovely.
Cons (-) Pricey for the size of room and no mini fridge.
Pros (+) Location
Cons (-) No shower cap, sewing kit, slippers, umbrella or mini bar in room. Dishevelled balcony. Hot room.
Pros (+) This is more of a business hotel so don’t expect 5 star luxury but it was significantly better value than other hotels in Toronto. However, it was great for the value, clean, great location and friendly staff. Beds were very comfy but may be too soft for some. I will definitely stay again!
Pros (+) Location was good for being in the heart of downtown
Cons (-) I reserved a room through WestJet that did not exist at the hotel, had to pay extra fees to get a lower class room. The rooms were outdated, the mattresses and pillows were just ok.
Pros (+) Overall, the stay was good.
Cons (-) The price of the breakfast; $30 all you can eat, but I did not want to eat much. I was quite shocked and I will not eat breakfast there again.
Cons (-) WiFi was very poor.
Location
33 Gerrard Street West, Toronto, ON M5G 1Z4
What's nearby
- Toronto Eaton Centre0.5 km
- Nathan Phillips Square0.7 km
- Art Gallery Of Ontario1 km
- University of Toronto1.1 km
- Royal Ontario Museum1.4 km
- Hockey Hall of Fame1.4 km
- Princess of Wales Theatre1.4 km
- Kensington Market1.4 km
- St. Lawrence Market1.5 km
- TIFF Bell Lightbox1.5 km
- Scotiabank Arena1.7 km
- CN Tower1.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Chelsea Hotel Toronto
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | ₪834 |
Average price (weekend night) | ₪493 |
When to book a room at Chelsea Hotel Toronto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to city center | 0.8 km |
Nearest Airport | Toronto Island |
Distance to airport | 3.5 km |