Nothing much to say it is bad bad stay
Poor reception . Poor rooms. Internet is slowwwwww TV is boring It is OVER RATED HOTEL
Good looking place. Good facilities.
Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.
Despite the efforts from the staff, you have to avoid this hotel at any cost.
Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately. This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated. Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.Read more
The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.
I had been in email contact with staff at reception before my trip to ask some questions. Their reply was quick and helpful. That said, I sent a request for flowers and a birthday cake to be put in both rooms as it was a significant birthday. I'm still waiting for a reply. After 2 days at the hotel I showed the email to a member of staff and asked they deal with it. We received a pre printed card ...Read more
STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?
I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again.
If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.
Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.
Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi.
TV was not hi def, limited channels, hot tub was closed when we were at pool area.
Very nice inside and staff was very polite and helpful
didn't see a bar where we could have drinks One of the hot tubs was not working