Value for money
Distance to city center
|Toronto Pearson Intl|
Distance to airport
|"Great staff, rooms and amenities."||(in 224 reviews)|
|"good friendly staff, nice pool,."||(in 94 reviews)|
|"Hot tubs was great experience."||(in 34 reviews)|
|"Parking garage is extremely tight."||(in 25 reviews)|
|"Room furniture tired and old"||(in 73 reviews)|
|"Perhaps the pillows too hard."||(in 35 reviews)|
|breakfast buffet||in 568 reviews|
|staff were great||in 464 reviews|
|hotel room||in 362 reviews|
|spacious room||in 339 reviews|
|great location||in 239 reviews|
|swimming pool||in 239 reviews|
|great view||in 90 reviews|
|hot tubs||in 68 reviews|
|pillows were hard||in 67 reviews|
|valet parking||in 65 reviews|
|roof terrace||in 52 reviews|
|homeless people||in 51 reviews|
|close to downtown||in 38 reviews|
|eaton centre||in 29 reviews|
|large rooms||in 25 reviews|
|bed was comfortable||in 24 reviews|
|free upgrade||in 19 reviews|
|great area||in 11 reviews|
|music videos||in 6 reviews|
|comfortable room||in 2 reviews|
|clean room||in 1 review|
|kind staff||in 1 review|
|nice hotel||in 1 review|
Nothing much to say it is bad bad stay
Poor reception . Poor rooms. Internet is slowwwwww TV is boring It is OVER RATED HOTEL
Good looking place. Good facilities.
Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.
Avoid. Rooms are old. Paint on furniture is missin
Despite the efforts from the staff, you have to avoid this hotel at any cost.
Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately. This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated. Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.
Good hotel but poor reception staff
The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.
I had been in email contact with staff at reception before my trip to ask some questions. Their reply was quick and helpful. That said, I sent a request for flowers and a birthday cake to be put in both rooms as it was a significant birthday. I'm still waiting for a reply. After 2 days at the hotel I showed the email to a member of staff and asked they deal with it. We received a pre printed card from all the staff, no flowers, no cake but a chocolate corn on the cob thing! No idea what that was about. Reception staff stock answer to local information was that they're not from Toronto so didn't know. Disappointed with the service. Didn't speak to management as it appeared I was speaking another language so gave up.
Best New Years Hotel in Toronto
STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?
I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again.
If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.
Affordable luxury that is close to everything in d
Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.
Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi.
TV was not hi def, limited channels, hot tub was closed when we were at pool area.
Very nice inside and staff was very polite and helpful
didn't see a bar where we could have drinks One of the hot tubs was not working
The staff in the restaurant and maid staff were really nice. There was a breakfast buffet every day. Complimentary water. The room was good sized and nice looking. Mini fridge and microwave were useful. Was within walking distance to many places. The gym there was okay.
Cable tv sucked. Some of the channels were stuck or didn't have sound. Wifi went in and out. The breakfast buffet is just the same thing every day. They should mix it up a little, like french toast one day and waffles the next. The couch and original pillows on the bed were really hard. Had to request other pillows to sleep on.
Had a great time visiting Toronto and our stay at The Grand Hotel exceeded our expectations. This hotel is located in what I think is a perfect location, within 5 blocks of Young / Dundas square (the times square of Toronto) which is right across from the Eaton Centre. The subway takes you right down to Rogers stadium and the CN Tower, or you can easily walk it. Location 5 plus, hotel 5 plus, facilites 5 plus. Would definately stay there again. We took the paid upgrade to a 2 bedroom suite and stayed there with my brother and wife. It was a two storey suite - lots of room for everyone to spread out.
Great front desk personal.Free shuttle service is great.
Delightful , personal and everything included in a reasonable price
Front steps - the entry doesn't do justice to the hotel inside
Love the laminate flooring instead of carpet. staff very friendly. breakfast buffet awesome. size of room was terrific.
Pool area much too warm!!!
Hard wood floors
The room was very cozy and comfy. Loved the little kitchen!!! Close to downtown core!
I loved the rooftop hot-tubs in the evening the view over the city was outstanding. The rooms are very clean, I liked that there was no carpeting and that the bedding was all white...It was a fabulous stay.
the hotel was clean and comfortable the food was excellent and the staff friendly and helpful
we were woken up on the day of our departure at 7.45 i beleive the checkout time is 11 but as we had forgotten to put the do not disturb sign on the door, although the complimentary newspaper was still there, maybe it was our fault but a lie in would of been nice
Very friendly & courteous staff. Beautiful room with 2 flat screen hd TV's & kitchenette.
Not enough parking spots for the volume of customers.
I stayed at this hotel 4 yrs ago & the standard appears to have slipped. First impressions are everything & to be met by weeds on the bottom step & litter all over the steps ( I don't mean leaves/petals) is not what I would have expected from an otherwise great hotel.
The room was large, well furnished and comfortable. The roof top pool was a excellent feature.The Hotel was central to my interests.
The flower urns at the pool should have been in full bloom. The dead shurbs at the pool should have been replaced.
room size, comfort, pleasant staff.
Our purpose to go to Toronto was to see Niagra Falls ( my 70 yr old mothers dream) and we were so disappointed about the tour. We were told we were going on a tour bus but we did not. Instead we were in the back of a car with 4 other people for 2hrs. Very uncomfortable and disappointing.
The Grand Hotel Toronto offers 177 luxuriously-appointed guest suites, offering a high-end accommodation right in the heart of Toronto. Panoramic views of the city can be enjoyed from the rooftop garden, which features heated whirlpools and a two-story pool. Suites include stunning views of Toronto and the lake, private terraces, two-story options, and upgraded luxury accommodations. Guests can stay in the Ambassador Suites for the ultimate experience. Rooms include multiple flat-screen TVs, free WiFi access, kitchenette or full kitchen, sofa beds, marble bathrooms, and luxurious linens with high-end mattresses.
Furnishings in this hotel are modern and charming, catering to a sophisticated, clean atmosphere that is high-end from the moment you walk in the door. The upgraded suites feature 18-foot windows for stunning views of the city skyline and lake, as well as extended stay accommodations and concierge services. The Grand Hotel Toronto also offers an onsite fitness center and spa for wellness and relaxation, as well as 24-hour room service and a fully-equipped business center.
Guests can dine at the Citrus Restaurant or enjoy drinks at the Terrace and the Citrus Lounge. Underground and valet parking are available, and there is 10,000 square feet of meeting space for business conferences, special events, and other occasions. The hotel offers planning and hospitality services to assist with event planning and meetings, including catering and A/V equipment and services. Plus, all of this is just minutes from the best attractions in Toronto, including the CN Tower, Royal Ontario Museum, and Ripley’s Aquarium of Canada.
Policies vary by room type and provider.
Ensure your next vacation is a stylish one by booking a lavish Junior Suite. Equipped with luxurious amenities, you’ll feel like a star from the minute you enter the 400 sq ft space. Furnished with a king size bed and large sleeper sofa, there is room for up to 4 people. Available from roughly C$ 479 (approximately $364) per night, sliding French glass doors let you choose between opening everything up or maintaining privacy.
For a memorable experience that will leave you rejuvenated and calm, indulge with a hot stone massage. Harnessing the tension-releasing powers of pre-warmed volcanic rocks, health benefits include improved circulation, reduced arthritis symptoms and muscular soreness relief. Organic spray tans are available for roughly C$ 70 (approximately $53), using non-toxic organic ingredients to provide a natural glow. If you are looking to pamper yourself, a combined package with a massage, facial, manicure and pedicure is offered for roughly C$ 195 (approximately $148).
The hotel is open to welcoming a range of animals, as long as they weigh less than 20 lb and do not create a disturbance. A maximum of one pet is allowed per room, with an additional fee of roughly C$ 50 (approximately $38) added to the cost of your reservation.
There is no need to worry if you have left your laptop at home as a computer station is located onsite with high-speed internet. A number of handy services, including printing, photocopying and faxing are available in addition to providing office stationery.
In addition to daily housekeeping, you can feel like a million dollars with shoe shining, dry cleaning, and ironing services for an additional charge.
With the drive from Toronto Pearson Airport taking about 45m in good traffic, catching an Uber is a popular option. A standard fare to reach the hotel costs roughly C$ 52 (approximately $40). If you would prefer not to use a ridesharing platform, a taxi will cost roughly C$ 65 (approximately $50). A more budget-friendly option is to catch the UP Express train to Union Station and then the Line 1 subway to Queen Station. This journey involves around 10m of walking but will only cost roughly C$ 16 (approximately $12).
An incredible venue to host your special day, there is the opportunity to hold the ceremony in either the ballroom or banquet hall. The expansive rooms are able to welcome up to 220 seated guests. Wedding services available include organization by a dedicated planning team, set up, catering, bridal suite, guest accommodation, underground parking and clean up. A reception fee of roughly C$ 2,000 (approximately $1,520) is charged plus a plated fee per head. (Prices checked 26/06/19).
Grand Hotel & Suites is located at 225 Jarvis Street in Downtown, 0.9 km from the center of Toronto. Toronto Eaton Centre is the closest landmark to Grand Hotel & Suites.
Check-in time is 15:00 and check-out time is 12:00 at Grand Hotel & Suites.
Yes, Grand Hotel & Suites offers free Wi-Fi.
No, Grand Hotel & Suites does not offer free parking.
No, Grand Hotel & Suites does not offer free airport shuttle service.
Grand Hotel & Suites is 3.5 km from Toronto Island.
Yes, Grand Hotel & Suites is a pet-friendly hotel.
Yes, Grand Hotel & Suites has a pool onsite.