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|"Friendly staff and helpfull."||(in 17 reviews)|
|"The breakfast was excellent."||(in 15 reviews)|
|"Excellent breakfast and outstanding view and location"||(in 21 reviews)|
|"Very bad mattress in the Coach bed"||(in 4 reviews)|
|"Boring and limited options in breakfast."||(in 6 reviews)|
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Excellent Room, and amazing services ( Gym/pool ... )
The " valet " person was most unmannered. ( PS : hotel staff was very friendly and nice ). In short as i parked in front of hotel among many other cars, he lost his temper as to how i should move my car to the parking lot. Regardless of the issue at hand, a valet or any staff member should not lose temper and shout at guests, specially when we were talking normally and calmly, he just flipped ! ( Note : Being a pilot, i travel a lot, and i am a regular guest in novotel, in many different countries, and this is the first time a staff member behaves in such a manner, which i find unacceptable ).
Hotel is situated near the beach, so nice to have a walk. The staff can help you renting car and it is useful in Trabzon region where th nature is so beautiful.
The staff (first day on arrival) was not friendly, not helpful, speechless... No answers to the questions, just "sign here sign there...".. It was a bit strange. Before arrival I called to ask if they provide a shuttle bus (i found in the web that they do), they said "no, take a taxi", even didn't explain where they are located. The breakfast was included in the price, but the staff wanted to pay breakfast apart telling that it was not included. So it took some time to prove their previous conditions and that it is unfair that now they suddenly wanna make their new changes. The problem was resolved but it was annoying and not so positive....
Very frankly hotel staff reception was so friendly to us from the day one to the last minute I left, I've also noticed that hotel manager(Mr.Frank) was so kind. Wonderful location specially for honey mooner, mature couple relaxation and for business people and their meeting. The location is ideal for sight seeing
I've really found the location of Novotel Trabzon excellent and wonderful, its beauty located on the Black Sea. I guess tourists looking for relaxation would like to use the sea beach, If the hotel management to give little attention to those who sometime would like to use the beach either for swimming or sunning
nice hotel , every thing is positive but the way of daily checking minibar is not comfortable .
the hotel location was excellent, near to everything. the hotel assistant manager was helpful, she deducted the amount for the extra bed included by the hotel staff. good value for money.
the breakfast was very limited and being repeated everyday. the hotel corridors are dark and does not looks nice.
Novotel Trabzon is a splendid resort for vacationers in Trabzon. A trendy atmosphere in its lobby, restaurant and halls, spacious rooms, stylish furniture and relaxing Black Sea views characterize the hotel. High speed Wi-Fi, LED TV and minibar elevate comfort. Free car park, indoor swimming pool, tennis court and evergreen garden refresh your soul. Trabzon Novotel is also known for its multi-purpose meeting rooms, and high quality conferencing, banquet, buffet breakfast and meal services.
based on 378 reviews
Value for money
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Reviews about Novotel Trabzon
Most Popular Landmarks
- Mehmet Akif Ersoy Indoor Swimming Pool 5.9 km
- Kaymakli Manastiri 8.2 km
- Boztepe 9.5 km
- Trabzon Museum 10 km
- Trabzon City Centre 10 km
- Trabzon Castle 10.7 km