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Breakfast was awesome. The staff was outstanding!
The bed was a bit too soft for us but that’s just our personal preference
Needs to fine tune services.
Lovely old grand estate.
Needs to add common client services. Details are lacking. Refrigerator and coffee pot would be nice inclusion. Information about ice and breakfast details would be appreciated. Staff friendly and accommodating. Lovely location but professional update needs to happen.
Very beautiful landscape, gorgeous building. The staff is very pleasant. The front desk was very helpful!
The only disappointment was the restaurant. The waitress was new - no fault of hers. The kitchen was extremely slow. We ordered salads and soups, the fastest meals. Over one hour we were only served salads. We decided to rake food to go. It was for some reason a problem, so they offered room service. We agreed and also ordered 2 desserts. The check was closed on our room, which was done by the server due to her supervisor's direction. Apparently supervisor didn't bother asking us as of what was a convenient method of payment. As we arrived to our room, the soups were delivered, no desserts. After we called, the dessert was delivered, but only one instead of 2. At that point we just gave up, and never came back to the restaurant. Also the food was unremarkable. For a place like this, the menu has to be better.
When you stay at Graylyn Estate in Winston-Salem, you'll be in the historical district, within a 10-minute drive of Benton Convention Center and Wake Forest University Baptist Medical Center. Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Most Popular Landmarks
- Southeastern Center for Contemporary Art 0.6 km
- Reynolda Gardens 0.9 km
- Reynolda House Museum of American Art 1.1 km
- Wake Forest University 2 km
- Lawrence Joel Veterans Memorial Coliseum 2.5 km
- Black Mountain Chocolate Factory 3.6 km