Hotels near Jalapa airport

Hotels near Jalapa airport

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Jalapa (JAL) - Xalapa, Veracruz-Llave, Mexico
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Best hotels near Jalapa airport

Cleanliness
9.5
Comfort
9.0
Location
9.5
Services
9.0
Staff
9.2
Overall 9.1 Excellent
Based on 228 reviews
Cleanliness
9.5
Comfort
9.0
Location
9.5
Services
9.0
Staff
9.2
Cleanliness
9.6
Comfort
9.0
Location
9.7
Services
9.1
Staff
9.4
Cleanliness
9.5
Comfort
9.1
Location
9.6
Services
9.0
Staff
9.2
Cleanliness
9.5
Comfort
8.8
Location
9.3
Services
8.8
Staff
9.0
Cleanliness
9.3
Comfort
8.8
Location
9.3
Services
9.0
Staff
9.0
Cleanliness
9.3
Comfort
8.9
Location
9.4
Services
9.1
Staff
9.0

Excellent 10.0
Pros: The breakfast is great, and you can add something else to your standard breakfast. The staff is great, very nice. The hotel vibe is very cosy and nice.
Cons: The lightning in the room is poor, the room was a bit dark but hey, it is a very old house. If they could fix that the hotel would be great.
Excellent 10.0
Pros: Very clean and quiet with comfortable bed and plentiful hot water. Restaurant is excellent. Only continental breakfast is included, but they will apply a credit towards full breakfast if you prefer. Free secured parking is a plus. Great value.
Excellent 9.0
Pros: Breakfast was really nice. Beautiful cafe/restaurant. The AC in the room is also the heater, so it keeps the room warm like it should in December of Xalapa. Very clean and comfortable overall. We loved the fact that the general vibe is not contemporary but kind of antique yet fresh.
Cons: I wish there was a view to our room and that the restaurant was open longer.
Excellent 10.0
Pros: The Meson del Alferez is a beautiful Spanish colonial buildings. The rooms open onto a courtyard with lush, colorful plantings. The rooms themselves have super high ceilings, exposed beams, and appropriate appointments. Great mattresses, too boot! The staff is genuinely kind and go out of their way to be helpful. I can’t say enough about how wonderful this hotel is.
Cons: An extra blanket in the armoire would have been nice. It was a little chilly at night when I was there.
Excellent 9.0
Pros: Fabulous breakfasts, lovely atmosphere, nice courtyards
Cons: Nothing!
Excellent 8.0
Pros: Location convenient
Cons: Hair dryer did not work, and the location is fairly noisy due to downtown location - but otherwise, I really liked this hotel.
Meson del Alferez Xalapa - Xalapa
Rated #1
9.1
Excellent 9.1
Based on 228 reviews
Details
Reviews

Cleanliness
9.3
Comfort
8.6
Location
9.2
Services
8.7
Staff
9.1
Overall 8.9 Excellent
Based on 507 reviews
Cleanliness
9.3
Comfort
8.6
Location
9.2
Services
8.7
Staff
9.1
Cleanliness
9.2
Comfort
8.5
Location
9.0
Services
8.6
Staff
9.0
Cleanliness
9.3
Comfort
8.7
Location
9.3
Services
8.9
Staff
9.2
Cleanliness
9.6
Comfort
8.7
Location
9.2
Services
8.6
Staff
9.2
Cleanliness
9.3
Comfort
8.6
Location
9.2
Services
8.7
Staff
9.2
Cleanliness
9.4
Comfort
8.6
Location
9.1
Services
8.9
Staff
9.3

Excellent 10.0
Pros: This place it’s very well located, everything you need in a few minutes walking. Great staff.
Excellent 8.0
Pros: A great price that includes breakfast! Beautiful colonial design with several outside garden spaces. Very quiet a tranquil. Exceptionally clean and well maintained.
Excellent 9.0
Pros: Location - garden and terrace - fast laundry service - breakfast bar - hot shower. I think the best place in Xalapa for this price.
Cons: During my first stay i had an issue with my bed, but the staff was very attentive and i could change room without any problem.
Excellent 10.0
Pros: I'm a repeat customer at Posada del Cafeto because it is a fantastic value. The staff are so gracious and helpful, and it always feels like coming home whenever I return. Even after an unfortunate AirBnb rental, they welcomed me back!
Excellent 10.0
Pros: This property is great. I've stayed here multiple times, and each time it didn't disappoint! The rooms are spacious, the interior courtyard is serene, and the staff is extremely helpful. I will definitely be coming back.
Cons: The showers are good, but for some reason, the hot water seems to go away in the evenings. That's okay, I just switched to morning showers, but it would be nice to know why this is. Otherwise everything exceeded my expectations.
Excellent 10.0
Pros: I stayed in the suite which has both a terrace which overlooks the lovely garden and a balcony, which is bright and sunny. When you open the doors to both, it creates such a beautiful breeze through the room. I would sit all day to work in this spacious room and not feel claustrophobic! The staff is extremely friendly and accommodating, and would bring to my anything I would ask. I stayed here for work, but my husband is also joining me when I return next week! Honestly, this is a lovely hotel with a delicious breakfast.
Cons: The bed is a little hard, but still rather comfortable, and a true King size! I actually like firm beds, so it's fits me well. The hair dryer is broken, or at least I can't figure out how to get it to work. It would be helpful if there were silverware and bowls provided in this suite, though I imagine if I asked for them, they would bring it to me as they have everything else. Overall, this place is a HUGE THUMBS UP!
Excellent 9.0
Pros: Great place to relax with a simple but good breakfast
Cons: No place to park
Posada del Cafeto - Xalapa
Rated #2
8.9
Excellent 8.9
Based on 507 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
8.6
Staff
8.8
Overall 8.9 Excellent
Based on 328 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
8.6
Staff
8.8
Cleanliness
8.7
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.6
Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
8.7
Staff
8.9
Cleanliness
8.8
Comfort
8.7
Location
9.1
Services
8.1
Staff
8.9
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
8.8
Staff
8.9
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.7
Staff
8.9

Okay 5.0
Pros: The front desk staff as well as restaurant staff were very attentive.
Cons: I had to wake up too early in Saturday and Sunday because the housekeeping staff were too noisy. I put outside the door Do not disturb tag and a lady knocked my door anyway. I love to wake up late on weekends.
Excellent 10.0
Pros: Location, clean, COVID-19 Awareness
Cons: The restaurant breakfast selection quality and staff are not really good.
Good 6.3
Cons: Always asking for towels, shampoo etc.,
Good 7.1
Pros: Very good prices and food
Cons: The light went off in the whole hotel and they didn’t have an emergency power generator... it’s a huge hotel and it doesn’t have one! So there was no light for hours, I had an event and wasn’t able to fix my hair, because I couldn’t use the hairdryer or the iron... My daughter was going to stay all day there and couldn’t even charge her cellphone, couldn’t use of the telephone in the room nor the elevators of course, so it messed out whole day... I still can’t believe it’s not mandatory for a hotel like this to have a power generator. Other than that, it was all ok.
Excellent 9.6
Pros: Staff is friendly and very attentive. Valet great bunch of guys. Front desk staff friendly.
Cons: Furniture is a little dated. Front desk staff at first was not very flexible, but have now become more interested in our needs and I believe see our loyalty to the brand. This has now become our hotel and would not stay anywhere else.........
Excellent 10.0
Pros: this hotel has good location and good parking lot, also reception has good service. i love the breakfast and restaurant service.
Excellent 9.6
Pros: Price. For what you pay and what you get, an excellent value.
Cons: A/C wasn't working so we were forced to change our room. You need A/C in Veracruz.
Hb Hoteles Xalapa - Xalapa
Rated #3
8.9
Excellent 8.9
Based on 328 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.9 Excellent
Based on 325 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
9.2
Services
8.6
Staff
9.4
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.6
Staff
9.2
Cleanliness
9.3
Comfort
9.0
Location
9.4
Services
9.1
Staff
9.6
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.2

Good 6.0
Pros: Staff super friendly, location is great.
Cons: Floors and furniture damaged, bed umcorfortable, AC suuuuper noisy.
Excellent 10.0
Pros: Staff was great all the time.
Cons: the shower drain was a bit clogged, the water took a while to drain
Excellent 9.0
Pros: The location is perfect. Just a couple of blocks away from Plaza Americas. I asked for a floral arrangement for my girlfriend and they went above and beyond with it. They exceeded my expectations. Huge thanks to Leticia at the reception desk for always being so nice and helpful. Juan at the entrance was always a gentleman. I’m definitely coming back. Thank you to all the staff. I’m very grateful.
Excellent 10.0
Pros: Easy parking. Nice building, everything was clean. The room was very nice and we slept well.
Excellent 9.2
Pros: There was only one waiter in the Bar on Saturday night, but he was absolutely efficient, fast and very kind. Amazing service.
Cons: Pool is extra small
Good 7.1
Pros: Staff, Great Service
Cons: AC very noisy
Fiesta Inn Xalapa - Xalapa
Rated #4
8.9
Excellent 8.9
Based on 325 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.3
Staff
8.7
Overall 8.6 Excellent
Based on 710 reviews
Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.3
Staff
8.7
Cleanliness
8.7
Comfort
8.5
Location
9.0
Services
8.3
Staff
8.8
Cleanliness
8.6
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.7
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.6
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.8

Excellent 9.0
Pros: location
Cons: breakfast
Excellent 8.0
Pros: The Preis
Cons: Rooms too small
Mediocre 2.0
Pros: The air conditioner didn't work. They change us the room later on and it happened again. The manager send a fixer and couldn't repair the air. Breakfast was terrible.
Excellent 10.0
Pros: Everything was fine, the room and bathroom was clean. The bed was comfortable. The breakfast also was good.
Cons: It's a bit far from the city center.
One Xalapa Las Animas - Xalapa
Rated #5
8.6
Excellent 8.6
Based on 710 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Location
9.1
Services
8.4
Staff
8.7
Overall 8.5 Excellent
Based on 413 reviews
Cleanliness
8.6
Comfort
8.4
Location
9.1
Services
8.4
Staff
8.7
Cleanliness
8.6
Comfort
8.4
Location
9.1
Services
8.3
Staff
8.7
Cleanliness
8.6
Comfort
8.3
Location
9.2
Services
8.4
Staff
8.7
Cleanliness
8.5
Comfort
7.9
Location
9.3
Services
8.2
Staff
8.6
Cleanliness
8.6
Comfort
8.6
Location
9.0
Services
8.4
Staff
8.8
Cleanliness
8.7
Comfort
8.4
Location
9.1
Services
8.4
Staff
8.9

Excellent 9.0
Pros: Very near a convenience store and shopping. Great for a quick one-night stay.
Excellent 9.0
Pros: The location is perfect for me. I had an excellent stay, apart from the two points made below in the "non smiling square". Best regards, Pernilla Fajersson
Cons: The breakfast did not impress me. I think pre-made sandwiches,, packaged in plastic wrap, with both a slice of ham or cheese and a leaf of lettuce and a slice of tomato would have been a nice way of replacing the normal self service of those items. Fresh fruit, bananas, apples and mandarines, were also lacking (apart from tiny plastic cups of sliced papaya or melon to put on the yoghurt) and could also have been wrapped in plastic. Also, the hot food was not served until 0630, while the buffet started at 0600. One lamp by the bed was missing a light bulb, room 207.
Good 6.0
Pros: Good car parking and security.
Cons: Very dull / poor lighting in bathroom. Average to below average bed linen. Only 1 pillow each on the bed, no hand towel most days, very uncomfortable desk chair that required my pillow just to prevent discomfort - even then the ergonomics of the desk / chair are bad.
Good 7.5
Pros: Good wifi. Just comfortable enough.
Cons: Quite basic. Don’t expect anything over average. It’s clean. Breakfast very basic. Housekeeping not that great with cleaning the floors.
Good 7.1
Pros: Good staff
Cons: It has a moisture Smell in the restroom.
Excellent 10.0
Pros: I have stayed at a number of City Express and City Express Junior Hotels. They are a reliable comfortable choice. I have never been disappointed by the chain.
City Express Xalapa - Xalapa
Rated #6
8.5
Excellent 8.5
Based on 413 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.2
Staff
8.6
Overall 8.5 Excellent
Based on 285 reviews
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.2
Staff
8.6
Cleanliness
8.6
Comfort
8.4
Location
9.0
Services
8.0
Staff
8.4
Cleanliness
8.8
Comfort
8.5
Location
8.9
Services
7.9
Staff
8.4
Cleanliness
9.1
Comfort
9.3
Location
9.6
Services
9.0
Staff
9.3
Cleanliness
9.0
Comfort
8.9
Location
9.2
Services
8.5
Staff
8.9
Cleanliness
8.8
Comfort
8.6
Location
9.1
Services
8.3
Staff
8.5

Excellent 9.0
Pros: GEORGE WAS AMAZING, the first night was rough. He made EVERYTHING RIGHT:) The hotel has a modern physique, minimalistic, cute, clean. Breakfast Americano or Mexican included. Pet friendly:) Good location Good neighborhood close to all
Cons: No elevator. We had music equipment with us.
Excellent 10.0
Pros: We loved everything about the Majova Inn Xalapa! Superb Boutique Hotel, great quiet location, easily walkable and inexpensive taxis everywhere. The check in was so easy. We were greeted by Jorge, who speaks perfect Spanish & English. Our rooms were exceptional! They were huge & recently redecorated beautifully, as is the entire hotel. New bathrooms with strong hot water showers & air conditioning were a big advantage. I do not know anything that they could have done more for us! We were treated like family! This is the BEST hotel in the world, in my opinion!
Cons: Not a single thing was a negative for me! The Majova Inn Xalapa is perfection & constantly being sanitized & cleaned throughout the day.
Excellent 8.0
Pros: Clean, kind staff
Cons: There was no breakfast like announced 😠
Excellent 8.0
Cons: The shower had a very small water flow, and not that much of hot water. The parking space was very little
Excellent 9.0
Pros: Small modern boutique hotel on quiet street,large room,nice toilet and friendly staff.
Excellent 9.2
Pros: My family and I came to Xalapa for a last minute trip for my Grandma’s funeral. We were pleasantly surprised with this hotel. Very reasonable price for what you get. The location is awesome and I felt very safe the whole time. The breakfast was perfect. A lady got our order for the type of eggs we wanted and we could also get toast with butter/jelly, tortillas, fruit, coffee or orange juice. It was good!! Staff was extremely friendly and professional. I am what you would consider a high maintenance person but this place definitely did the trick.
Cons: There is so no elevator but they helped with the luggages. The walls are very thin. It seemed like I could hear people in rooms next to us. However, I put earplugs and that did the trick. Water pressure was low but I guess that’s common in Mexico.
Excellent 8.3
Pros: Breakfast was typical Mexican, toasted bread with butter & jelly, eggs (3 different choices of cooking), choicev fruits and a colored drink called coffee. Don't getting wrong, breakfast was super, but even though Veracruz is a coffee producing state, Mexican drink very very light coffee, that tasted and looked like colored water! Thankfully I could get an espresso doppio or a lungo almost everywhere in town to keep me up! Room was booked with a safe, I was informed that the rooms in the 2d floor didn't come with a safe. The front desk employee said that they will install one shortly. To my surprise a safe was installed within an hour and a half after checking in!
Cons: Wasn't able to mix the water properly in the shower. water was hot. Absence of light above the vanity mirror in the bathroom. Had to use in the dresser mirror.
Hotel Majova Inn Xalapa - Xalapa
Rated #7
8.5
Excellent 8.5
Based on 285 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.7
Overall 8.5 Excellent
Based on 152 reviews
Cleanliness
9.1
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.7
Cleanliness
9.3
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
9.1
Comfort
8.7
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
9.0
Comfort
8.3
Location
8.1
Services
8.8
Staff
8.7
Cleanliness
8.8
Comfort
8.1
Location
8.7
Services
7.8
Staff
8.9
Cleanliness
8.8
Comfort
8.4
Location
8.7
Services
8.4
Staff
8.6

Good 7.0
Pros: Good value for the money
Cons: They had no room service and the restaurant was shot down due to covid I believe.
Excellent 10.0
Pros: Almost have price through booking and the breakfast included is absolutely awesome!
Villa las Margaritas Plaza Cristal - Xalapa
Rated #8
8.5
Excellent 8.5
Based on 152 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.5
Overall 8.4 Excellent
Based on 779 reviews
Cleanliness
8.7
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.5
Cleanliness
8.7
Comfort
8.3
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
8.6
Comfort
8.2
Location
9.0
Services
8.1
Staff
8.4
Cleanliness
8.6
Comfort
8.4
Location
8.7
Services
8.4
Staff
8.4
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.7
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.3
Staff
8.7

Good 7.0
Pros: The staff as always helpful.
Cons: Could not order a pizza for delivery. Apparently due to Covid but other hotels were allowing food delivery so a bit unsure if this was the real reason. But safety is the highest priority.
Excellent 10.0
Pros: Everything was great . I would really recommend it !
Excellent 9.0
Cons: Breakfast
Good 6.0
Pros: Room, Breakfadt
Cons: Location
Excellent 8.0
Pros: The whole staff is awesome, they are very helpful.
Cons: The pillows are chunky and a little bit old.
Mision Xalapa Plaza de las Convenciones - Xalapa
Rated #9
8.4
Excellent 8.4
Based on 779 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.5
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.5 Excellent
Based on 662 reviews
Cleanliness
8.8
Comfort
8.5
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.7
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.4
Cleanliness
9.0
Comfort
8.8
Location
9.2
Services
8.3
Staff
8.7
Cleanliness
8.2
Comfort
8.0
Location
8.6
Services
7.5
Staff
7.7
Cleanliness
8.9
Comfort
8.4
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
9.0
Services
8.4
Staff
8.6

Good 6.0
Pros: The location was really nice and the room was perfect. The beds were super comfortable.
Cons: The quality of the service could have been better. The pool could really need some fixup. There was a lamp hanging loose in the water. Did not look safe.
Good 7.0
Pros: Staff very friendly
Cons: They had to change us to another room because internet did not work
Poor 1.0
Pros: The breakfast staff was not even there when i'd been awake two hours. I left having paid for it. This is the worst organized place EVER! It was obviously one quite grand. There was; NO WIFI. NO ONE GREETING ro giving you a welcome or information about the area. NO wifi password. One couple was eating at the huge restaurant in the evening. I was given a WINDOWLESS room for th reservation I made for an "executive king bed.. I asked for a room with a view (NO OTHER GUESTS IN SITE...) FINALLY an intelligent person came on duty, gave me a glorious room, but agreed that their internet, "was broken." I hiked down to the restaurant at 7 ;30--NO CUSTOMERS, and bought one beer to take up stairs. Really creepy place. (I left feeling quite hungry. It was worth it to get out of there.) NOT AS ADVERTISED!!!!!! I am a world traveler. THese people have no clue!
Cons: ANOTHER HOTEL would have been better. Honestly--IT WAS VERY CLEAN. THe staff is untrained. The front desk woman at 3 pm was useless, hostile, rude, stupid and...ignorant. There was no wifi, but they did not admit that for hours, They suggested I try harder to use the password. NO ONE comes to the really beautiful restaurant, I was given no info in the room about the wifi, restaurant, ordering, nothing about what was nearby. (weird.) I think they sometimes rent the place for a venue. THey are not trained or interested in staying guests. Comically inadequate.
Okay 4.0
Cons: There was not cable TV service working and Wi-Fi had connection interruptions
Good 6.0
Pros: Nice place
Cons: We have problems with the water
Villa Las Margaritas Caxa - Xalapa
Rated #10
8.5
Excellent 8.5
Based on 662 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.3
Location
9.0
Services
8.2
Staff
8.8
Overall 8.5 Excellent
Based on 110 reviews
Cleanliness
8.7
Comfort
8.3
Location
9.0
Services
8.2
Staff
8.8
Cleanliness
8.0
Comfort
7.7
Location
8.6
Services
7.7
Staff
8.4
Cleanliness
8.6
Comfort
7.8
Location
8.5
Services
7.8
Staff
8.7
Cleanliness
9.5
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.5
Cleanliness
8.8
Comfort
8.5
Location
9.3
Services
8.5
Staff
8.9
Cleanliness
8.4
Comfort
8.0
Location
8.8
Services
7.8
Staff
8.5

Excellent 9.2
Pros: - Breakfast included (received more eggs then normally offered) - hot water immediately available - parking place in front of the hotel available
Cons: - parking place not closed - room to small
Excellent 8.8
Pros: Excellent value. It's a charming little hotel if you get he right room, could be depressing if you don't. Ask for a room with a window facing the street, it makes all the difference. The girl at the front desk was fantastic. I arrived early and was given a room. It was an inside room and had no window. I asked for a different room and she gave me a room facing the street (those rooms have small step out balconies and windows). This is a no frills place on a street a few blocks from centro, but offers great value and an excellent staff. Clean. Friendly. Free continental breakfast. I was happy with it and would stay there again (as long as I can get a room with a window). Early check in time at 1:00 was a major bonus.
Cons: No a/c in the room so if that's a priority, you will not be happy. Inside room had a fan. Outside room had ample air flow from outdoors. Small bathroom but good hot water and water pressure, so it was not an issue. In a good neighborhood, but not in the middle of the action, so you'll need a taxi or walk a few blocks. No English from the staff I met. It didn't bother me because they were friendly and let me fumble through my Spanish, but if English is priority, you might be out of luck.
Excellent 9.6
Pros: The hotel is confortable, even if not refined in every detail, and the bed is very good. The food of the restaurant combined with the hotel is good and the room service is available and free. The WIFI is good. I had a lot of problem in connecting my PC to the net, DNS wasn't resolving anything, but the staff solved the problem in 10-15 minutes. Positive!
Cons: Unfortunately in the hotel there was a group of young guys that made a lot of noise, both evening and the morning, and the staff didn't intervened to raise down the volume. My room didn't have a window to the outside, but only an internal one. The staff does NOT speak english. I don't have much problem because, being italian, I understand spanish as the two languages are quite similar but if you work in the world of tourism you MUST know and speak english. The position of the hotel is in a bending hill. I didn't park in front of it because I judged making operations to park too dangerous for the risk of other cars coming down the road and possibly hitting me.
Hotel Imperial - Xalapa
Rated #11
8.5
Excellent 8.5
Based on 110 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.3
Staff
8.5
Overall 8.4 Excellent
Based on 130 reviews
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.3
Staff
8.5
Cleanliness
7.9
Comfort
8.0
Location
8.3
Services
7.7
Staff
8.1
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
8.3
Comfort
8.5
Location
7.8
Services
7.5
Staff
7.8
Cleanliness
8.2
Comfort
7.9
Location
8.1
Services
8.0
Staff
8.3
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
8.3
Staff
8.5

Okay 5.0
Pros: I liked a lot the staff that are so helpful and kind. It was raining a lot and they care to myself and my baby boy getting into the car to not get soaked. Also the restaurant area is so beautiful.
Cons: The shower and the bathtub do not get hot water.... just a little bit of warm water that comes and goes.... like I HATE COLD WATER TO BATH.... can you imagine bathing and having on your back cold water, then warm, then cold again... I complain and staff said it is like this due to the restrict water tank that is not continuously hot, and even this they pay a lot of gas bill (and what is my problem in this point??? I pay to have confort not my problem the gas bill)..... this explain my frustration.. and it was not clean the bathtub.... lot of hair from someone else and dirty things on that.. uacala!!!! And also the room is too small, not save for a kid (the drawers of the furnitures opens alone 🥺) and also the queen bed does not seems to be one, super small... and the air conditioning is portable... in general, high expectation, low happiness.
Excellent 10.0
Pros: Exceptional customer service
Excellent 9.0
Pros: This is a beautiful little boutique hotel, with unique one of a kind rooms. The bed was exceptionally comfortable. The food in the hotel restaurant is outstanding, and reasonably priced, in the afternoon and the evening and the service is amazing. The pizza is not to be missed and I had one of the best steaks ever here. So tender, you wold not need teeth to chew. We really thought the staff were incredible. From the bartender, Alfredo, to the cleaning personnel. Our room was beautifully prepared everyday. Kudos on this. Lots of small places to work and hang out in the public areas so you don't feel trapped in your room. This is also a pet friendly hotel. We don't have an animal, but we loved the owners' dogs.
Cons: The music or MUZAK! Too loud, particularly if you are in a room like ours which is close to the restaurant. We should have insisted more, but it can be awkward when you are guest. The safe is a little small. But honestly nothing terrible to complain about. Would stay here again.
Excellent 10.0
Pros: Everything was perfect
Good 7.5
Pros: Nice decoration.
Cons: The rooms are not very noise isolated.
Colombe Hotel Boutique - Xalapa
Rated #12
8.4
Excellent 8.4
Based on 130 reviews
Details
Reviews

Cleanliness
8.5
Comfort
7.9
Location
8.5
Services
7.8
Staff
8.2
Overall 8.3 Excellent
Based on 41 reviews
Cleanliness
8.5
Comfort
7.9
Location
8.5
Services
7.8
Staff
8.2
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.4
Staff
8.8
Cleanliness
8.2
Comfort
6.8
Location
8.6
Services
6.4
Staff
7.5
Cleanliness
7.5
Comfort
7.5
Location
10.0
Services
5.0
Staff
7.5
Cleanliness
8.7
Comfort
8.0
Location
8.5
Services
8.1
Staff
8.3
Cleanliness
8.5
Comfort
8.0
Location
8.9
Services
7.8
Staff
8.3

Hotel Express Alejandría - Xalapa
Rated #13
8.3
Excellent 8.3
Based on 41 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Hostal de la Niebla - Xalapa
Rated #14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews
₪1,171

Overall 0.0 Poor
Based on 0 reviews

Hotel Del Centro - Xalapa
Rated #15
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

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