|"Great value for money."||(in 3 reviews)|
|"Great location, cosy and friendly staff."||(in 29 reviews)|
|"Very nice French style hotel."||(in 40 reviews)|
|"The 50s era Soviet hotel!"||(in 20 reviews)|
|"Poor lighting in rooms, especially bathroom"||(in 31 reviews)|
|"Lighting in the room was very poor."||(in 28 reviews)|
Enjoyed my stay
He hotel was in a location with 2 others and the breakfast the Sofitel, included with my stay, was nice. The staff was super friendly and helped us line up our trip to the Terra-cotta Warriors, as well as help us find our way locally.
The beds were very firm for my standards, but I've found that to be common in China. Also, the air conditioning did not appear to cool as well as I had wished, however, I have also found this to be true in China, so I don't believe it was an issue with the hotel.
Grand Mercure is associated with the Sofitel. When we encountered an issue with our room's electrical problem, we were immediately moved to a very up-scale room in the Sofitel. Even though the price was more than the Grand Mercure, the price given was as if at the Grand Mercure. Our compliments to Amelia the Sofitel manager.
Close proximity to sightseeing in the downtown area.
Staff quality was very high. Quiet hotel, near the city center. top quality of different services. Very good hotel.
No negative comments
The staff responded quickly to my requests.
First we were put in a smoking room with burn marks on the carpet even though I reserved a non-smoking room. We were switched to another room, but carpet was still old and dirty. Beds were the most uncomfortable I have ever slept in. The hotel did not have heat so my room was cold. I specifically chose this hotel because the website said it had a children's playroom. When we asked about it, the staff told us there is no playroom. If I had known this, I never would have reserved a room at this hotel. I was extremely disappointed and upset. I will not stay at the Grand Mercure again. Definitely not a 5 star hotel.
The size of the room was great, service excellent, very good breakfast, but location at the far end of the square and not so close to city life is a small handicap, easily overcome by the price...Seems to me perfect for seminar or congress
As above, location is not ideal when you go in and out...
Excellent location, nice hotel and very comfortable.
This hotel is the perfect choice of staying in Xian. Very nice enviroment, luxury, perfect cooperation with the staf. It was great staying there.
Quick check in. Location was pretty good. Room was clean and tidy.
Room a bit small. Bathtub leaked, but not my problem.
good location, friendly and helpful staff
Within the ancient walls of Xian, Grand Mercure Xian on Renmin Square is surrounded by serene courtyards and enchanting gardens which encapsulate the historic riches of the region.Fifty years of Renmin Square history is reflected on the magnificent décor of the hotel's 194 guestrooms and suites. Combining chic Chinese design with modern touches, the rooms are fully equipped for comfort and convenience: room safe, satellite television and a variety of deluxe amenities.
based on 228 reviews
Policies vary by room type and provider.
Grand Mercure Xian on Renmin Square is located at 319 Dongxin Street in Xincheng, 2.9 km from the center of Xi'an. Bell Tower is the closest landmark to Grand Mercure Xian on Renmin Square.
Check-in time is 14:00 and check-out time is 12:00 at Grand Mercure Xian on Renmin Square.
Yes, Grand Mercure Xian on Renmin Square offers free Wi-Fi.
Yes, Grand Mercure Xian on Renmin Square offers free parking.
No, Grand Mercure Xian on Renmin Square does not offer free airport shuttle service.
Grand Mercure Xian on Renmin Square is 27.7 km from Xi'an Xianyang.
No, pets are not allowed at Grand Mercure Xian on Renmin Square.
Yes, Grand Mercure Xian on Renmin Square has a pool onsite.