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Barcelo Maya Palace
4 stars

Barcelo Maya Palace

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 875 1500
From
₪738
Cheapest

rate per night

8.2
Very good
based on 363 reviews
363 reviews
Room type
Provider
Nightly total
Standard room
₪738
Deluxe room
₪948
Double room
₪974

Photos of Barcelo Maya Palace

Overview

Rating
Boasting instant beach access, numerous dining options and endless recreational activities, this family-friendly all-inclusive resort is situated in the Mayan Riviera and offers everything needed for a memorable stay. At Barceló Maya Palace guests can discover a large variety of amenities, including 7 different restaurants, a full-service spa and a nightclub. The resort also features several spacious swimming pools as well as hot tubs, and a children's play area, tennis courts along with free snorkelling equipment hire, kayaks, and water aerobics classes. Guests will also enjoy the resort's mini-golf course and live nightly entertainment. Cancun International Airport is 79 km away.
Rating
8.2
Very good
Based on 363 verified guest reviews

Latest deals for Barcelo Maya Palace

vie. 31.01
sáb. 01.02
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
King room
1 king bed
Double room
2 double beds
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Barcelo Maya Palace

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Board games/puzzles
  • Game room
  • Golf
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Windsurfing
  • Basketball court

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

General

  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground

Pool and spa

  • Spa
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Refrigerator
  • Coffee machine

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Reviews of Barcelo Maya Palace

8.2
Very good
363 verified ratings
Wonderful
185
Very good
54
Good
50
Okay
25
Fair
22
Mediocre
12
Poor
15
Guests say
Guests generally enjoyed the cleanliness of the hotel, noting that the rooms and facilities were well-maintained. While many appreciated the beautiful location and amenities like the beach and pools, numerous reviews highlighted significant issues with the service, particularly at the front desk, where staff were described as unhelpful and rude. The food was another common point of contention, with many guests finding it lackluster and disappointing, especially concerning the variety and quality. Despite these criticisms, several reviews noted enjoyable experiences, particularly with the beach service and the recreational activities available.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location8.5 out of 10
Atmosphere8 out of 10
Service1 out of 10
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10
Wonderful
Eddie, Dec 2019
Cons (-) It was an excellent vacation overall. So many choices to choose from. You can build your day very easy and relaxing or can get as busy with so many activities as you wish.
10
Wonderful
Sandi, Nov 2019
Pros (+) The VIP Level at the Palace was extraordinarily good! Food was fantastic! Loved every second!
10
Wonderful
Tim, Mar 2017
Pros (+) - Friendliness of Staff - Quality of Food at the buffets - Excellent snorkeling and swimming with turtles
Cons (-) - A la carte restaurants - Spring breakers - way too many loud and obnoxious spring breakers here - avoid March and April!
6.5
Okay
Anonymous, Mar 2016
Pros (+) The food was pretty good. The staff were nice.
Cons (-) The inability to get reservations at a reasonable time, especially when your friends would tell you there were many empty tables.
7.1
Good
Anonymous, Apr 2015
Pros (+) The facilities are awesome. Great Beach, Bars, Restaurants, and Pools. Kids had a blast.
Cons (-) The staff at the front desk and premium desk were horrible. Not friendly and not helpful at all. For such a nice, luxury hotel this is unacceptable. We also experienced unhappy staff at some of the outdoor bars and of all people the girl handing out the towels. If you don't get a dinner reservation which at times is difficult even though the restaurants are never full (funny because you try to boo...
Read more

Location

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo

What's nearby

  • Terminal marítima Punta Venado14.5 km
  • Xcaret Park15.9 km
  • Parque Xplor16.2 km
  • Playacar Golf Club20.7 km
  • Aviario Xaman Ha21.7 km
  • Yucatek Divers22.5 km
  • Calle Quinta Avenida22.7 km
  • Playa principal de Playa del Carmen22.8 km
  • Parque 28 de julio22.8 km
  • Muelle Navega23.5 km
  • Mamita's Beach Club23.8 km
  • El Camaleón Mayakoba Golf Club30.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Barcelo Maya Palace

Low season

March

High season

March

Average price (weeknight)

₪2,869
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Barcelo Maya Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Barcelo Maya Palace

  • The cheapest price a room at Barcelo Maya Palace was booked for on KAYAK in the last 2 weeks was ₪2,869, while the most expensive was ₪2,869.
  • How long should you stay at Barcelo Maya Palace? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Barcelo Maya Palace

  • How do I get from the Cancun International Airport to the Barceló Maya Palace resort?

    While it is possible to take public transport from the airport to the Barceló Maya Palace resort, it is not the quickest way to get to your accommodation as the buses make several stops along the way. The most convenient option is to book a taxi or a minivan bus transfer with a reputable company. You will be driven straight to the resort which takes about an hour, with the fare for two persons starting from around 1,100 MXN (about 65 USD) for a one-way trip.

  • What kind of family activities does the Barceló Maya Palace resort have on offer?

    If you are looking for a fun activity the whole family will enjoy, head to the Strikers Sports Bar & Bowling Center where you will be able to play a round or two of bowling or compete in video games. It is open 24h a day, with a restaurant serving buffet food or snacks depending on the time of the day. Alternatively, head outside for a game of giant chess, which will combine fun with a learning experience for the kids.

  • What fitness activities are available at the Barceló Maya Palace resort?

    Guests looking to stay active during their stay will find a lot of sports activities to choose from. If you are after a fitness class, you can join the pool aerobics sessions at the Tropical Pool. If you’re looking for a group activity, you can play a game of water polo, a game of basketball, volleyball or football. For something a bit more laid back, you can opt for a fishing trip.

  • Does the Barceló Maya Palace resort offer any night time entertainment?

    The Barceló Maya Palace resort has two theaters on site where you can watch entertaining shows with fantastic dance exhibitions and an orchestra playing live music. There’s a new show every night, the showing starts at 9:30 pm, and all shows are kid-friendly.

  • Can I find medical care at the Barceló Maya Palace resort?

    If you need medical attention while on holiday, head to the Medical Station located at the resort at the Colonial Plaza. A doctor is available 24h a day, and you can get basic medical and first aid care for a fee. For any issues that can’t be treated on site, an ambulance is available to transfer patients to the Hospiten service hospital at Playa Del Carmen.

  • Can I go shopping at the Barceló Maya Palace resort?

    If you are in the mood to shop while staying at the Barceló Maya Palace resort, head to the Maya Mall, the resort’s leisure center, where you will find luxury store B-Fashion. In this fashion store you will find swimwear and clothes on offer from well-known labels such as Lacoste, Desigual and Armani Jeans. For something a little more local, head to Plaza Mexicana Culture & Handcraft, which offers locally crafted products from all 32 Mexican Republic states.(Prices checked 05/05/19).

  • Where is Barcelo Maya Palace located?

    Barcelo Maya Palace is located at Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 22.5 km from the center of Playa del Carmen. Terminal marítima Punta Venado is the closest landmark to Barcelo Maya Palace.

  • When is check-in time and check-out time at Barcelo Maya Palace?

    Check-in time is 15:00 and check-out time is 12:00 at Barcelo Maya Palace.

  • Does Barcelo Maya Palace offer free Wi-Fi?

    Yes, Barcelo Maya Palace offers free Wi-Fi.

  • Does Barcelo Maya Palace offer free parking?

    Yes, Barcelo Maya Palace offers free parking.

  • How far is Barcelo Maya Palace from the airport?

    Barcelo Maya Palace is 32.3 km from Cozumel. Barcelo Maya Palace is 56.5 km from Tulum Intl.

  • Does Barcelo Maya Palace have a pool?

    Yes, Barcelo Maya Palace has a pool onsite.

  • How does KAYAK find such great Barcelo Maya Palace hotel deals?

    KAYAK scours the web for all room deals available at Barcelo Maya Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Barcelo Maya Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Barcelo Maya Palace.

See more FAQs

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5-star hotel
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