4 stars
Alpenhotel Fleurs de Zermatt
Unterer Mattenweg 41, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 966 31 00Photos of Alpenhotel Fleurs de Zermatt
Overview
Slopeside hotel with ice skating Ski into Alpenhotel Fleurs de Zermatt, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Alpenhotel Fleurs de Zermatt
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Alpenhotel Fleurs de Zermatt
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
General
- Window
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Mountain view
- Pool view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool towels
- Spa and wellness center
- Sauna
Things to do
- Ski school
- Bicycle rental
- Cycling
- Skiing
- Hiking
- Ice skating
Dining
- Special diet menus (on request)
- Bar/Lounge
- Food can be delivered to guest accommodation
- Refrigerator
- Coffee machine
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Complimentary breakfast
- Pool cover
- Baby safety gates
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Ironing service
- Laundry service
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Alpenhotel Fleurs de Zermatt
8.6
Very good
2345 verified ratings
Wonderful
1528
Very good
447
Good
169
Okay
67
Fair
45
Mediocre
23
Poor
66
Summary of reviews
Guests say
Guests have reported mixed experiences at the hotel. While the breakfast received high praise for its quality and variety, with many guests expressing satisfaction, the service drew significant criticism. Several reviews highlighted rude and unwelcoming staff, indicating an urgent need for improvement in customer service. However, the cleanliness of the hotel and its facilities was frequently commended, suggesting that visitors enjoyed a comfortable and well-maintained environment.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
654 reviews
9.1 out of 10
39 reviews
10 out of 10
1 review
Location
Unterer Mattenweg 41, 3920 Zermatt, Valais
What's nearby
- Zermatt Railway Station240 m
- Zermatt-Matterhorn Ski Resort274 m
- Matterhorn Museum0.7 km
- Sunnegga Ski Resort1.7 km
- Gornerschlucht2 km
- Unter Gabelhorn4.2 km
- Bosentrift4.4 km
- Riffelsee4.7 km
- Riffelhorn4.9 km
- Schwarzsee5.2 km
- Gornergrat5.3 km
- KOSMA5.3 km
Policies
Check-in/Check-out | Check in anytime after 15:30, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Alpenhotel Fleurs de Zermatt
Low season | February |
|---|---|
High season | February |
Average price (weeknight) | ₪1,245 |
When to book a room at Alpenhotel Fleurs de Zermatt
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.5 km |