|"Staff very nice and welcoming."||(in 31 reviews)|
|"Clean and great location."||(in 18 reviews)|
|"Great breakfast and friendly staff."||(in 14 reviews)|
|"Great location to experience Zermatt."||(in 4 reviews)|
|"So lots of noise from the street."||(in 4 reviews)|
The staff were ALL very friendly and helpful. The hotel has a wonderful ambiance, especially in the bar and restaurant. We thoroughly enjoyed our stay!
Due to the season, many of the hotels and restaurants were closed.
great room for family with 2 kids , up to teens, seperate room, and toilet.
The hotel owner and his staff went out of their way to make sure we were comfortable. The location is great; just a block away from the train station on the main street. There is a nice restaurant on site, and an fireside bar and pretty garden site. Our room was very comfortable.
The room, the bar and the restaurant were really nice. Cosy, atmosphere beautiful room.
We prefer to sleep with a window slightly open, but because the hotel is on the main street which was noisy during the evening & night, this was not possible. If we closed the windows it was okay.
Staff behaviour and location.
Clean, very freindly staff, informal atmpsphere, easy to fell welcome.
comfortable surrondings, near to train station.
1. No kettle for boiling hot water...2. Quite a distance to walk to the ski slopes.
Central location, contemporary but cosy, excellent price compared to peer hotels same location, great breakfast
some receptionist where not trained and not interested in providing service, huge difference between staff
The hotel was ideally located next to the train station. The breakfast was a lovely start to the day. We took the 2 bedroom suite because we had kids, it worked out perfectly with the beds and 2 baths. And the room we had had a stunning view of the Matterhorn and the stars at night. The lobby area and the rooms were absolutely clean and lovely, nice decor. I would suggest it to anyone traveling.
The wellness room was a bit small, but still it offered a sauna and steam room. It was a bit confusing being that it had a shower in the middle of the room, and the info in the room said no synthetic bathing suits. In any case, we wore our bathing suits and it was fine. Don't rent the room for the "wellness center", but it is a lovely addition to the beautiful room and nice breakfast features, especially from a long day of skiing or hiking to relax and ease the muscles.
very neat and cosy Hotel. Family friendly. Modern/renovated in typical Swiss-chalet style. Excellent Restaurant.
pity no swimmingpool. Like most Hotels, wifi/Internet was not free of charge, which is a shame.
Offering a Finnish sauna and a Turkish steam bath, Hotel Pollux is situated in Zermatt and is a five-minute walk from Zermatt-Matterhorn Ski Resort. It is also conveniently located within a 10-minute walk of Zermatt Railway Station.
Hotel Pollux provides several ski facilities, including ski lockers and ski passes. Free Wi-Fi is available for those who need to stay connected while travelling.
The hotel has 35 rooms, all of which are equipped with cable/satellite channels, a hair dryer and a mini bar. The bathrooms feature a shower and offer bathrobes.
The hotel has an on-site restaurant, perfect for guests who prefer to dine in. Alternatively, there are a selection of other dining options in the local area.
The position of Hotel Pollux allows easy access to many tourist attractions on foot. Stockhorn Zermatt and Klein Matterhorn are an easy car ride away.
based on 286 reviews
Policies vary by room type and provider.
Hotel Pollux is located at Bahnhofstrasse 28, 0.2 km from the center of Zermatt. Matterhorn Museum is the closest landmark to Hotel Pollux.
Check-in time is 14:00 and check-out time is 11:00 at Hotel Pollux.
Yes, Hotel Pollux offers free Wi-Fi.
No, Hotel Pollux does not offer free parking.
No, Hotel Pollux does not offer free airport shuttle service.
Hotel Pollux is 87.7 km from Milan Malpensa. Hotel Pollux is 89.8 km from Lugano.
No, pets are not allowed at Hotel Pollux.
No, Hotel Pollux does not have a pool onsite.