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Value for money
Distance to city center
Distance to airport
|"Great staff - very friendly."||(in 81 reviews)|
|"Great breakfast as well"||(in 40 reviews)|
|"The pool was amazing."||(in 42 reviews)|
|"This incurred additional fee and bad exchange rate for us."||(in 4 reviews)|
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The hotel is absolutely beautiful and the service is just great. Smiles all around and a high end feel from the decor to the team.
exceptional customer service & luxury accomodation
From the second we walked into the cavernous lobby of this hilltop property- to the time we checked out at 5:30 am and a tray of Breakfast to go was brought to us- the CUSTOMER SERVICE was EXCEPTIONAL. The lovely young gal who gave us a tour and took us up to our room then carted our luggage; the young man who waited on us in the restaurant twice in our very brief stay; the extremely accommodating Andrew who tried to fix the tepid air-conditioning in our room and patiently explained the best restaurants nearby, the route to the airport, and loaned access to the printer and computer- all were totally kind, friendly and had a sense of humor to boot!
the location is certainly not great; but if you needn't be in the center of things--its fine. The rooftop pool is marvelous; but ----the water is just warm, not really hot; certainly not chilly or refreshing and there are NO JACUZZI jets in any of the three pools below..just bubbling water.
Don't forget your suit, for CHF 25 you can enjoy t
Spa and rooftop pool, service, room design
A little bit away from city center, lack of restaurant options nearby
based on 798 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- Museum Bärengasse 1.1 km
- Paradeplatz 1.2 km
- Bürkliterrasse 1.3 km
- Bahnhofstrasse 1.3 km
- Fraumünster 1.4 km
- St. Peterskirche 1.4 km