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Cons: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Pros: "The seats very tightly spaced and did not reclnine"
Cons: "The flights war 2 hours late and the boarding was totally disorganized."

Cons: "Fully booked flight. Very noisy"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."

Pros: "Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!"
Cons: "Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way."

Pros: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."

Pros: "The space for the legs"

Pros: "Friendly crew, clean and comfortable plane"

Pros: "Very punctual and easy. Very friendly crew."
Cons: "The seats feel small both in width and in leg room. Online check in did not work properly--I got a message that I was put on the stand-by list."

Pros: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"

Cons: "Had to double pay for baggage. Total scam"

Cons: "I booked for baggage through kayak and had to pay again. What a scam"

Pros: "The flight was ok , even though it was delayed 40 minutes"
Cons: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"

Pros: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"

Cons: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"

Pros: "There was food even for low cost travel. Very good plane"

Pros: "All"

Pros: "The staff was polite."
Cons: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."

Cons: "5 hours delay"

Cons: "THe food"

Pros: "Flights were on time."
Cons: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"

Pros: "No complaints!!"

Pros: "Everything was perfect, the flight late a little but it was ok with the connection...."

Cons: "1. I could not get answer from Aegean airlines if the serve food on the board. They said nothing about it when I booked the flight. 2. It was clear for me that I can give 1 piece of luggage, 23 Kg , for free. I was surprised at the check in that I have to pay for it $54 !!!! Why you don't say it when I booked the flight?????"

Pros: "Good service and performance Staff very helpfk"
Cons: "The onky problem was the need to rechdck bags at athens for our flight to Ioannina With onky 1 and a half hours long lines at passport control It was a race... Pressure Best tonthinknhow to avoid and perhaps the airline should warn us in advance .."

Cons: "Too much of uncontrolled loud talk between passengers above 25 - 30 yrs old on either side of aisle at night 10 - 12 PM without even thinking that other passengers are around. Flight attendants could have been courteous by asking them to keep the noise low. My baggage did not arrive for 4 days in Cairo and no one was responding to calls and even went to airport twice . offices were closed during day time . Last day before leaving with the help of a travel agent I was lucky to get my luggage. There was almost a brawl at airport as people were unhappy because their baggage did not come from tel aviv to cairo. Very poor handling of delayed baggage. Not even a call from the airline. Not sure if it was offloaded in Tel Aviv or Athens."

Pros: "They charge us 40 ero each for bagage. Mabe it was my foult thst i didnt notice that the air price not include bage. Smal wotld u know I thing it is not fair"

Pros: "On time and good service"

Pros: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Cons: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."

Pros: "Plane was clean and there was enough room"
Cons: "The boarding gate on the ticket was wrong - twice."

Pros: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Cons: "I'm sure it would have been a lovely flight had I taken it."

Pros: "nothing"
Cons: "no words to describe how bad it was - the main problem was the operated company at Israel"

Pros: "Meal"

Pros: "Good flight overall. It was nice to receive drinks."
Cons: "We were 30 minutes late to board so I missed the bus from the airport and had to wait an hour at the airport."

Cons: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."

Pros: "Daniella in tel Aviv awesome deserves raise very professional all flight attendants pleasant thank you plane left on time landed 15 early a true pleasure highly recommend Opposite of norwegian in every way"

Pros: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Cons: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."

Pros: "Quick. Clean plane"
Cons: "Boarding a bit long but still fine"

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Cons: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"

Pros: "Fast, clean, gracious."
Cons: "Food."

Pros: "Good service"
Cons: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."

Cons: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."

Cons: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"

Pros: "check-in staff and crew were very friendly, food was ok. wine selection was great."
Cons: "passengers have no clue how to queue."

Pros: "The flight was posfond in tel aviv by 45 minutes"

Cons: "I did not know that I will have to pay for lagged 45$"

Pros: "the food was really good, and somone met us to get us to the next flight"

Pros: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Cons: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."

Pros: "Take off and landing"
Cons: "Layover time"

Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Pros: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Cons: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Pros: "I"

Cons: "Short and sweet"

Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Cons: "Entertainment worked sporadically"

Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."

Cons: "No entertainment facilities"

Pros: "crew great comfortable"

Pros: "The new movies selection, food was very good, staff more friendly than previous flights"
Cons: "Boarding always a problem on MEA we have to wait too long in the queue"

Cons: "Not to be late ,and not to loose my luggege"

Pros: "Plane was new, and seatback screen responsive and functional."
Cons: "Economy seats not very comfortable, very tightly packed together"

Cons: "WiFi"

Pros: "The airplane"
Cons: "Nothing"

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."

Pros: "Flight attendants were very nice"
Cons: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Pros: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."

Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Nithing"
Cons: "They were unfreindly and rude."

Pros: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Pros: "Flight attendant was very nice."
Cons: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."

Pros: "Crew very professional and nice food Boarding process well organized"
Cons: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Short, lots of leg space"

Pros: "Efficient on and off Staff polite and helpful"

Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Pros: "the Airline"
Cons: "The Airport, Security, Boarder control."

Pros: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."

Cons: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Cons: "Too crowded"

Cons: "Meal choice missing kosher non-gluten combination."

Pros: "A short flight but attendants served us a snack and water with a smile."
Cons: "No business class"

Pros: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Cons: "Wheel chairs for my ill and aged parents was not provided"

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Boarding was efficient, the flight was on schedule, crew was nice."
Cons: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Pros: "Clean plane, efficient crew, food OK. Boarding was organized"
Cons: "No entertainment and no power plug to charge devices."

Pros: "The crew was nice.."
Cons: "No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Pros: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Cons: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"

"DO NOT FLY WITH THIS AIRLINE! To start with, we were charged an extra $100 for our carry-on baggage apparently being overweight. This was not something we were told about prior to flying or we would have packed differently. During our layover in Portugal, we were delayed. Once they started to board, we got on the bus and drove out to the plane. Upon arriving at the plane, there were already two other busses there that had not even offloaded yet since they were apparently still servicing the plane. We had to stand in a crowded bus for about 45 minutes packed in like sardines. So much for social distancing and covid concerns! The plane itself was uncomfortable and the service terrible. I have flown across the Atlantic many many times on other airlines and have always received amazing service. This was not the case with TAP. Other than a small glass of water, we were only served drinks one time. There were no refills or additional service, which for a 9-hour flight is unheard of. I hated every minute of my time with TAP and will never fly with them again even if someone offered me a free ticket."

Pros: "Not much. Poor service, bad crew"
Cons: "Better service"

Pros: "Nice and friendly crew"
Cons: "None"

Cons: "TAP doesn't understand the first thing about customer service."

Pros: "Crew was awesome, seat spacing comfort not so much."
Cons: "Need to have seat upright to use trays to eat on flight"

Cons: "Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good"

Pros: "Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema."
Cons: "No delays."

Pros: "Newer planes, good service"
Cons: "The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros."

Cons: "So many delays, no real info provided. When we had to stay overnight they didn’t mention it would take 4 hours to get our bags which actually never came. Airline industry sucks and deltas one of the worst."

Cons: "Flight was so delayed we missed our connection."

Cons: "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."

Pros: "On time"
Cons: "Food"

Pros: "The plane was fairly new, clean, and comfortable seats."
Cons: "A better selection of the main meals in business class."

Pros: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Cons: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."

Pros: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Cons: "Company plays games with attractive low fares but extra charges for seating and luggage"

Cons: "The moment to enter to the airplane needs to be more organized. The food served was terrible. No air conditioning during the time we were waiting inside the airplane."

Pros: "The flight was not full and without prompting an attendant took a look at my long legs and led me to a row of seats for myself. A simple gesture that was greatly appreciated."

Pros: "Clean plane, nice crew"
Cons: "No entertainment at all"

Pros: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Cons: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Pros: "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Cons: "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."

Pros: "On time flight, food served was decent, and flight crew was pleasant."
Cons: "Nothing, great flight."

Pros: "Food and staff"

Cons: "Two TAP flights today. Both flights delayed more than an hour."

Pros: "Liked connections and price. Nice crew."
Cons: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."

Pros: "Punctuality, calm flight. I have been already too generous with my ratings, above!"
Cons: "To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP."

Pros: "We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again"
Cons: "Entertainment is okay, poor sound, and the quality of the screen was so so,"

Cons: "Crew was very sour faced, impolite and rude the whole time. Seats were way too packed"

Cons: "We left 45 minutes late for a 3 am flight. In the middle of the night the priority is sleeping but we were awakened for food service at 5 am. Worst breakfast I’ve ever had too."

Pros: "Excellent Service - pleasant flight - comfortable seats"
Cons: "Poor entertainment system"

Pros: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Cons: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."

Pros: "Very gentle staff. Good food and service. And I will visit Lisbon next time."
Cons: "Too early in the morning. A better connection in Lis wil lhelp"

Pros: "I got to Rio de Janeiro on time"
Cons: "cramped seats, minimal water offered by crew on 9.5 hour flight. I also found the extra charge to reserve a seat on this flight a serious affront to economic sensibility"

Pros: "business class was great seat comfortable the lounge was very nice"
Cons: "Food on plane ok wish had more choices"

Cons: "Tha total absence of hard alcoholic beverages, no moderate cocktails"

Pros: "The crew was great and very kind; the pilot informed us a couple of times of where we were and how long to the destination; we arrived 10 minutes ahed of time! A perfect flight!"

Pros: "Not much"
Cons: "Late as always"

Pros: "This was a small airplane and a very quick flight. It was pretty standard as a whole."

Cons: "easy flight,"

Pros: "Ease of boarding"
Cons: "Wait at baggage claim was too long"

Cons: "Food was a piece of bread with some ham.....why bother?????"

Cons: "Second half of flight was very rough"

Pros: "decent selection of movies and the tablet was nice to watch them on"
Cons: "Despite booking a vegetarian meal none was available."

Cons: "Terrible TAP service. Missed my flight to no fault of my own and I was made to buy a new ticket. No changrs, no partial refund, couldn't even use my return ticket which I had to rebook too. Nice customer service !!!"

Cons: "Showed up two hours early for flight. Forgot my passport and TAP refused to help us in any way possible. Ended up having to purchase two tickets through another airline. Will never travel with this airline again or recommend this airline."

Cons: "It wasn't at all the airline's fault, but this flight saw random searches at the gate of carry-on luggage + patdowns of selected passengers. I understand fully the imperatives for security, However it would be nice if there were some way to signal passengers that they might want to get to the gate early...... Fortunately I'd experienced it before (same flight out of Lisbon) and knew there was a good chance of a repeat...."

Pros: "My flight was punctual, the seats are comfortable, steady take off and landing"

Cons: "Being sat in a middle seat. With that being said, it was OK. No problems."

Pros: "The worst entertainment system I've seen."

Pros: "Seats were spacious. TVs on the flight with lots of movies and TV shows. No delays, great service. Highly recommend it!"

Pros: "great service"

Pros: "Crew abs entertainment were good."
Cons: "The flight was delayed for 10 hours. We were notified when we were already at the airport, no real reason for the delay was given to us."

Pros: "Crew was awesome food was delicious and very comfortable"
Cons: "The options for movies could be a little bit better internet didn’t work"

Cons: "JFK baggage claim long delay"

Pros: "Nice crow"

Cons: "Bad service, no drinks offered, hardly any food offered, many kids running in the hallways"

Cons: "More space and larger selection of movies and shows."

Cons: "Did not actively watch the movie that was offered, but it seemed awful."

Pros: "Crew was great, food was fine, seat was comfortable."
Cons: "Check-in personnel seemed a little confused."

Cons: "Seat not good"

Pros: "The service, cleans and crew was great. The food and beverage was very good. The sits are comfortable."
Cons: "The time between flights was too long which. made the overall experience less attractive."

Pros: "The crew was courteous and efficient."
Cons: "Ordered kosher food, meh. Could have used a little more leg room because I am 6 feet tall."

Pros: "Nothing except that it got me safely to my destination"
Cons: "Food was terrible and there was a long human hair in my beef. Entertainment was one thing only, and it was in Hebrew with Hebrew subtitles. Bathroom was out of TP, not very clean. Crew was abrupt and service was very limited, with one having to walk to the galley for coffee or tea after the meal."

Pros: "nice plane, cheery staff"
Cons: "Flight was 40 minutes late"

Pros: "Very comfortable. Great value for money."
Cons: "The meal of yaman bread was tasty but a bit heavy."

Pros: "Landing"
Cons: "Delay, food, entertainment"

Pros: "Not much."
Cons: "Seating atrocious. Considering there first. Was given row 40 then at boarding was moved to 55. 6 rows from back. As domeone who suffers epilepsy and cancer and other health issues it was unpleasant sitting amidst lots of noisy children. I asked hostess if there were two seats up front was told “absolutely not” during flight i went and sat at back on crews seat just to make it easier was told to get off not permitted. Then i gave up. I fly a lot for work but wont be flying Thai again. Sorry disappointing. Ps I told crew member anout health issues and she was not interested. So cheers."

Cons: "Storage is too small for trolley or even a computer bagpack"

Pros: "Nice crew, good food."
Cons: "Average entertainment."

Pros: "Crew and boarding and price"
Cons: "Charging got coffee is a bit much. NO foot room"

Pros: "the part I liked was that the plane didn't crash."
Cons: "other than the pilot doing his job, the experience of flying on this flight (operated by Arkia) wasn't up to any basic standards. this began when the boarding started - we were escorted to our busses which was to take us to the plane itself. however there was no bus. apparently the bus was right around the corner but its perfectly aligned stop near the doors was hindered by a truck that took about a third of the spot. so for some reason instead of simply allowing passengers to walk 3 meters, we had to stand in a small inclosed area for about 15 min with no seats for the older people. once we actually boarded it was chaos. people stuffed their luggage in the overheads in such a way that they didn't close, couldn't find their seats and we're stuck in the isle waiting for others to find a place for their luggage. this happens, sure, but there was no staff in sight to assist and instead they were on the microphone telling people to clear the isle and sit down, like we're on a bus... why not have people board the plane in groups and areas? the bus did two rounds of bringing people to the plane anyway, why not do this smartly and devide passengers into boarding groups, for our and the staffs ease? Finally everyone were in their seats and the plane took off. this is a very short flight of 45 min. and I understand it's a low cost company but during almost half of the flight you just hear the staff on the speakers reading out commercials, offering to buy cigarettes and whatever, telling how they have the best prices(!). finally we land, and instead of requesting everybody remain in their seats until the doors open, like the staff does on every single flight I've ever been on in my life, the guy on the mic says some stupid joke. TLDR : the whole flight felt like it was operated and staffed by teenagers, and not the responsible and bright kind. I am very happy we arrived safe because the staff made me doubt the pilots abilities as well. nothing to say about the passengers, they're israeli so anyone who has flown with them know what it feels like. just put your headphones in, it'll be over soon."

Cons: "The online check in wasn't available due to some problem on the website, and they separate my husband and me so we didn't sit together. That is very inconvenient."

Pros: "Not to much this time.fo"
Cons: "Did not liked the food.and the selection of the movies."

Pros: "Staff was great!"
Cons: "The seats were so tight I felt claustrophobic and I'm only 5'4". The food was not very appetizing."

Pros: "The staff.. The timing"
Cons: "Had a non-reclining exit seat which was practically the same cost as a reclining non-exit seat. There were plenty of declining seats available....since I did not purchase them I was not allowed to move....they rather break my back ... So that is the last time am flying EL AL."

Pros: "All was cool!"
Cons: "All was ok, flight was a bit late, but fine"

Pros: "the staff is nice and helpful, food was fine, boarding and fligh on time"

Pros: "I liked the landing that put me out from my misery of the awful experience"
Cons: "I will never fly with them again , 2 hours of security at 5 AM in israel ! And 2 and half hours of screening us in italy just because im a Jew and my wife is not , theu seperetaed us and ask us question to proof our 7 years of marriage for an hour and a half ! Then open our bags , and went throw item item for another hour , touching our underwear and dildos infront of everyone in the airport, hello!!!! Humiliation!!!! "Lucky" we came 3 hours before our flight , obvieslly had no time to shop at duty free. The food (blinches if you can call it food) was descusting! Nasty , took 1 bite and it was nasty , The airplain was old and was playing 1 movie in Hebrew, what the hell !!!"

Pros: "Crew"
Cons: "To small plan"

Cons: "No entertainment"

Pros: "Service."
Cons: "Seats are uncomfortable and inappropriate entertainment."

Cons: "Too noisy !!!"

Cons: "That the passengers left such a mess and I felt sad, over all a great fought."

Pros: "Polite crew"
Cons: "Plane was pretty old and the seas didn't go back too much"

Cons: "No tv for every seat"

Pros: "It was FREEZING. I have never experienced. The like on any airline. It was like sitting in a refrigerator for five hours- made it a very uncomfortable flight."

Cons: "Check in was inefficient. I was assigned a seat and I was flying with my mom and we asked to be placed together and they said we'd have to pay to sit together. Boarding started on time but then on the plane was a disaster. It took an inordinate amount of time to board and get everyone seated. I was sitting the back of the plane and there wasn't enough overhead cabin space for bags since they back areas were filled with other equipment. The seats were horribly uncomfortable - between by legs getting smashed because of non existent leg room and with the chair itself just being awful. The room was so inadequate that the person sitting next to me was basically in my space unintentionally. There was no entertainment for a 4 hour flight which was awful. It was overall one of the worst flying experiences."

Pros: "Nice service"
Cons: "Dinner was a sandwich"

Pros: "צוות הדיילים היה נהדר, סבלני, חייכן ומסייע"
Cons: "מערכת ההקרנה היתה מקולקלת. הסאוונדנלא מסונכרן עם הוידאו. לכן אי אפשר היה לצפות בסרט"

Pros: "All but the old jet. Very professional crew."
Cons: "Old Jet entertainment system"

Cons: "The check-in line and counters were not divided by flights, it was chaotic, and I almost missed my flight. The crowd was disrespectful and the staff not helpful. Only when it was clear that people would miss their flights, did a staff member help them to get through. I almost missed my flight, and had an unpleasant experience. I will make every effort to avoid flying with El Al"

Pros: "I dont normally complain and almost never give a negative review but to many things went wrong on my round trip flying elal. Firstly i took a backrow seat hopeing for some more space unfortunately the way the plain was set up there was an obstical behind my chair and i could recline there was no leg room and the seat was dirty i fell asleep and missed all the meals and the screen on my chair was broken so no entertainment. On the flight back i made sure to get a exit seat but i was aganist the window and the bottem of the plane door gave me less room than a normal seat the tray is stowed one the side of the seat and it was in a filthy compartments sorry guys i dont ever want to fly with you guys again 9 hours of this was just to much."

Pros: "Food was ok, cabin crew friendly, price is reasonable"
Cons: "1. Boarding was through the bus under the rain 2. Departure was delayed because bus driver couldn't get to the boarding position due to poor coordination with ground crew 3. Total flight delay was 1.5 hours (missed connection) 4. Some passenger announcements (including connection information) were made only in Hebrew (had to ask for English translation) 5. The only El Al lounge in TLV closes at night (even though no "business hours" posted) and you can't get there if you come early or have long connection in TLV 6. El Al ticketing desk in AMS refused to help with changing ticket caused by _delay of their flight_ and sent me to the connecting airline (I had single connecting ticket)"

Cons: "Took an hour to get stewardess's attention. Finally when did get attention, was told not during being served that someone would return after. No one ever did. Called over supervisor to notify that 6 of thirteen video channels had sound only, no picture. She said she would see what she could do. She left and never came back. There were 2 aggressive passengers on the flight that I saw and they got what they asked for. Is that what this airline would like to pride themselves in improving. Other issues too, but do not want to state a list of grievences. " Tired and disappointed.""

Pros: "Air hostesses very hospitable. Good movies, internet etc."
Cons: "No complaints."

Pros: "Boarding"
Cons: "The light was out at my seat, & I couldn't read, & the staff said they couldn't fix it. There was no menu for the tv, & the majority of the movies were in French with Hebrew subtitles, unwatchable for this English-only person. This was a 15 hour flight. They fed us a tiny tasteless breakfast as soon as we got on & brought nothing around for seven hours! Just before they served dinner, I walked back to ask when they were serving & found they had tuna sandwiches in the galley, However, THEY NEVER TOLD ANYONE ABOUT IT!!! I fly to Israel twice a year, & this was my first unpleasant trip with El-Al. I think I deserve compensation. Thank you. Harriet"

Pros: "Food was okay; make any diet"
Cons: "The worst part of this whole ordeal is that we paid for an El Al flight but were serviced by a completely different airline; very disappointing and deceptive. The airline "Prestige operated our flight from Toronto to Tel Aviv. The air plane and the crew were NOT el Al. The airline Prestige had an older aircraft with no TVs, entertainment for kids, the crew was not El Al for an overseas transatlantic flight VERY poor...on the return flight from Tel Aviv the same airline and aircraft operated by Prestige airlines was utilized and this time the ordeal turned into a nightmare. During take off from Tel Aviv as the plane was gaining speed to go into the air one of the tires blew and we almost had a catastrophe on the runway. We were on the runway for 2 hours and then deboarded; waited in TLV airport for 8 hours before taking flight on an actual El Al plane. The point that needs to be made is to verify that you are taking an actual EL Al plane NOT a partner airline....the airplanes on an actual El AL fight are accommodating and offer good service, food and entertainment (which is much needed on a transatlantic flight; especially if traveling with children)."

Pros: "The pilots were Israeli. The flight attendants were polite."
Cons: "Bathroom stank. Small airplane."

Pros: "Nothing"
Cons: "I still haven't received any communication from swissair"

Cons: "Plane left late and arrived late. As a result we missed our connecting flight and, because of the impending typhoon in Hong Kong, had to be rerouted via Auckland on Air New Zealand. As a result it took us an extra 24 hours to get home."

Cons: "We had a late flight due to late arrival of the acft. Although it seems that the crew knew about the delay early, they still start boarding on time, therefore we waited for about an hour. Entertainment - there are no personal screens. The acft has a wifi based entertainment systems that requires having an App which we were not notified about on the ground so I couldn't use it for the flight. They are usually better ):"

Cons: "The attitude of ground staff"

Pros: "Great crew and comfortable seat"

Cons: "Seats"

Pros: "Staff ok"
Cons: "I HOUR DELAY"

Cons: "Timing being more accurate"

Cons: "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"

Cons: "31/2 hours delay, worse place landing no air conditioning"

Pros: "Great crew!"
Cons: "The weather caused a delay which of course you can do nothing about that !"

Pros: "The crew on board was nice. The crew in the terminal however were not very pleasant."
Cons: "The seats were incredibly uncomfortable. This was due to them being hunched forward a bit, which made sitting on them for the 1 hour flight uncomfortable. More comfy chairs would be great."

Cons: "More leg room"

Pros: "The crew was nice"
Cons: "One of the toilets was out of order"

Cons: "The landing was very bad"

Pros: "No wait at the boarding gate. Punctual departure. 20 mins early landing. Luggage ready for immediate collection on baggage carousel."
Cons: "Seat pitch could have been larger but wasn't too cramped."

Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"

Cons: "Airplane seats"

Pros: "Cheap."
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"

Pros: "Arrived 10 minutes early at the stand. The seat next to me was empty."
Cons: "I have getting a bus from the plane to immigration. This seems to be the case at Zürich with Easy jet flights"

Pros: "Flight was quick and comfortable. Crew were excellent and friendly."
Cons: "Longest queue to check in I have ever seen in my life. Even though we arrived with hours to spare we ended up being rushed forward to check in, rushed through security having no time for breakfast as we had planned, onto a plane that then sat on the tarmac for two hours and when it got away no time for a warm meal on board."

Cons: "Delayed, limited food menu"

Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"

Pros: "Staff on the plane, views of Switzerland."
Cons: "Flight was delayed twice, but we were at the boarding gate when found out, then given an incorrect time which was brought forward later. It was all confusing"

Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"

Cons: "Top"

Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Cons: "כלום"

Pros: "Quick and comfortable"
Cons: "Toilets on the aircraft could be cleaner"

Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."

Cons: "2 hours delay caused us to lose the day"

Cons: "The take off was delayed too much."

Pros: "nathink"
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."

Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"

Cons: "Took way to long to be served a drink and then had to rush my drink before landing"

Pros: "It was fairly efficient and landed on time, and the onboard crew seemed fine, if slightly disinterested."
Cons: "I used to think Easyjet were the most comfortable and relaxed budget airline but after a shouty girl at the boarding queue I then had to squeeze into a seat smaller than I remembered."

Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"

Cons: "Overbooked flight"

Pros: "Crew was nice and the wide aisle was a bonus! I liked the magazine a lot. Overall it was an average flying experience, no problems."
Cons: "I didn't love taking a bus to and from the plane but maybe that is fairly standard in Europe. I wish there was wifi/USB plug on the plane or at least tvs. I didn't have any food or see any entertainment offered so I cannot speak to that! I am unclear on the baggage allowances for this airline and it seemed to be dependent on the employee you happened upon, but everyone was nice and professional."

Cons: "Horrible customer service."

Cons: "That we now have to pay for snacks, which were previously inclusive with the flight."

Pros: "Not a whole lot to be honest. Was an okay flight, attendants were good though"
Cons: "The useless bus at ZRH to take us to the terminal because easyJet couldn't be bothered to pay to go direct to the terminal. #speedyboarding"

Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."

Pros: "very nice service and flexibility with carry on bags using speeding boarding"

Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"

Pros: "Price, friendly staff-"
Cons: "Super Strict luggage rules! Can't even have a purse as a second carry on!! So beware, the extra luggage fee was as much as th flight itself!!! But they were supper nice about it!!!"

Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"

Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"

Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."

Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"

Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"

Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"

Cons: "Delay -as usual!!"

Cons: "26A for 1.85m guy. Not even a window. I thought i would die. Legs cramped."