Thank you to the cordial crew and good hydration throughout the flight, food was good too. Carry ons usually weight by themselves so it does reduce option for cold weather clothes that are heavy, so carryon weight is tight.
Pros: "it was ok."
Cons: "Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late."
Cons: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Pros: "Taking off on time. Good service and helpful from all the stuff."
Cons: "Keep it like that"
Cons: "My flight tickets were mess up and I had to purchase new tickets . Horrible"
Pros: "Food was great, creww was very nice"
Cons: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."
Pros: "The flight was smooth and on time. The flight crew did everything alright."
Cons: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."
Cons: "Swiss does not know how to handle their own problems and hurt passengers in the process."
Pros: "I like the service, the crew and the overall experience of flying Swiss."
Cons: "I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point"
Pros: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Cons: "I think the choice of films could be improved."
I had a good experience but it can be better.
Poor signage, hard to find boarding gate, food was disgusting, very short connection and long transit times going from plane to connecting flight, both ways , will try to avoid flying Lufthansa trough Frankfurt.
Flight was canceled do to mechanical failure I lost my connection flight at to pay $2500.00 more to get 4 more tickets to fly to Ketchikan Alaska This was the worst experience I had flying. I thinks kayak should pay for my new ticket from Seattle to Ketchikan That may bring less pain from my trip Thanks Ilir
My flight form Denver to Albuquerque was canceled without my knowledge and I had to spend 5 hours in Denver before getting on to NM. A heads up would have been nice...
Cons: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."
Cons: "I could put my seat down, the button wasn’t working.."
Cons: "Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight."
Cons: "Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone."
Pros: "Didn’t like anything. Mediocre all round."
Cons: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."
Cons: "Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom."
It’s the last time I would use this airline
Cons: "More organized boarding. Better service in flight. The flight attendants didn’t come around accept for meals. No water offered and no snacks in the galley as other airlines offer."
Cons: "The seats were completely uncomfortable. The entertainment and the service were good. The sandwich is horrible."
Pros: "The entertainment and that’s it"
Cons: "The flight was late for an hour and it’s not the first time with el al"
Pros: "Great crew! Nice new plane"
Cons: "Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!"
Pros: "The most kid friendly airline you could hope for. There is no comparison between the staff in this airline and the staff on other airlines."
Cons: "They show weird and often violent movies in public screens that are not appropriate for religious audience or for small children who are sensitive to graphic violence."
Cons: "There was a delay of 5 hours that haven’t been announced before I left my home and stayed at the terminal between 23:00 to 05:00 - no compensation or anything"
Cons: "The crew in prague airport ( NOT Elal crew members ) were horrible ! They made people pay for carry ons- even though it was under 8 KG , and the size was the correct size..."
Cons: "The seats were horrible, it get like a low low cost flight"
Cons: "There was no possibility to select seats during checkin, we had to receive new boarding passes at the boarding desk, we arrived early but were not seated together, as well as people around us, so we had to change our seats with neighbors."
Cons: "I was disappointed that I had to check my bag. The was carry on friendly and I would have fit it easily into the overhead while fitting my other personal item below. I also missed my flight to Berlin so I wasn’t very happy to begin with. An extra 200 dollars later and I was on the next flight to Berlin."
Pros: "I couldn't tell you. They were basically non existent."
Cons: "Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself"
Cons: "More communication from ground crew when boarding the bus to the tarmac."
Cons: "Get what u pay for but all on time and efficient"
Cons: "Quicker, more efficient boarding. We were standing in line for a long time compared to other flights."
Pros: "It was a nice smooth journey. The Captain and Co-pilot were pleasant to talk to. The cabin crew were friendly and helpful and the cabin Manager, Holly, has an excellent Manor and smile. Her enthusiasm did not waver throughout the flight."
Cons: "Cheaper drinks"
Pros: "The boarding was SO well organised! Why can’t it be this organised in the UK? I also liked the frequency of rubbish collection."
Cons: "Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation"
Pros: "The flight was on time and everything was o.k. I had no high expectations as it was a cheap flight"
Pros: "Appreciate that the situation with the Virgin flight meant that safety checks had to be completed before we could take off. Cabin crew were very chatty, but a free drink or packet if peanuts would have been appreciated. Had a similar delay with a BA flight in June and they gave us a soft drink from the bar as a gesture of goodwill."
Cons: "Once airborne, it would have been good if the pilot could have made up lost time and got us to Malta with less of a delay. Bloke next to me was downing beers and either had a stunning hangover or raging cold. His eyes were bright red and his breath was hideous. Made the whole flight a really unpleasant experience."
Cons: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Pros: "Flight was on time."
Cons: "Check in line was very long and boarding was very unorganized."
Pros: "The crew was fine."
Cons: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Pros: "No different than other airlines as far as airplane goes. Crew was OK."
Cons: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Cons: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Pros: "They delivered me my order sanwhich and flight was on time"
Cons: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Pros: "Easy check-in with great allowances for hand baggage and checked baggage."
Cons: "Flight was delayed slightly but probably not the fault of the airline."
Pros: "The flight was ok"
Cons: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."
Pros: "The flight was on time."
Cons: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Cons: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"