Crew was great, service was good, flight went well. Originally, the flight was advertised with WiFi… including during check in… and nada.
Internet not working during the flight - what a big miss!
When a flight has a delay of about an hour it is customary to announce the passengers
Nice business class service for shot flight. Especially when the free WiFi works
I liked bumping up to Business for less than full price. Also the option to choose your own meal online. In retrospect I would have gone with the standard meal option, but c'st la vie. Overall pretty standard flight, got good views of Greece as the sun rose. That's about it.
Got boarded on the plane on time and held there without moving for 2h to avoid paying delay fees. typical Aegean airlines. They should have left us on the gate and do the boarding when we are ready to go.
There was not any food and I didn't use the entertainment
Η πτήση εμφάνισε μεγάλη καθυστέρηση και λαμβάνοντας υπόψη το γεγονός ότι επρόκειτο για την τελευταία βραδυνή πτήση, ήταν ιδιαίτερα κουραστικό για τους επιβαίνοντες.
2 hours delay on the plane causing is to miss our connection
Snacks could come back to normal now that COVID rules have relaxed, given this is not a low fare company
Chaotic boarding with no announcements. Carry on luggage needs to be checked. Bare minimum zero frill flights. Not a whole lot of anything positive to be said .
Menzies group staff not very sympathetic good at breaking up families during the boarding process
Flight was delayed but crew gave little to no communication, then “began boarding” but really just had everyone stand up and wait for an hour without any news or updates, as if we were going to start boarding at any second. Total chaos. Seemed like this was their first time boarding a plane. When we arrived at our destination, we waited for over an hour for the baggage claim belt to even turn on. Probably waited at baggage claim for our luggage for close to two hours. Everyone was very confused and of course we all worried that the luggage was lost. Again, zero communication and everyone we asked just said “I don’t know.” So we were left wondering whether to wait, or file a missing baggage claim, or check the other baggage claim belts (which we did every fifteen-twenty minutes because we were just confused). Lack of communication throughout the experience was a huge issue.
Flight was fine. Second meal ( fish sandwich on hard roll) was awful. My suitcase didn’t make the flight. It had been located, but won’t be delivered until tomorrow. Five days after flight
On time, politeness, food okay but entertneiment mediocre with only old movie and the so called new we’re 2 or 3…
We had seats 1 D and 1E which is right to the front as there were no other seats available. It is right up at the galley and toilet. Whole flight was very noisy and busy and we didnt get a good flight or rest the entire flight. Its was a pretty costly Business class fare that felt like Economy class experience.
Disastrous boarding. Entered air bridge only to descend stairs and enter a bus. Plane had insufficient storage, was old and chair recline was damaged. Air stewardess was sullen.
O comissário não nos serviu bebida no jantar. Quando voltou somente serviu água.
This was a full flight in an ancient plane. The seats were tight and uncomfortable.
Packing people into a bus like sardines and then making them wait for at least 10-15 minutes before driving them to a location a mile away is not the way a national airline should represent itself. And it seems like everyone chosen for additional screening was a woman. What is up with that?
I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive
It was very good, good food good stuff, The toilets were a little stinky.
Overall excellent service and Frankfurt Airport was very efficient and clean
Lufthansa only flew me to Larnaca. I had to find my own way from there, and am out of pocket for a ticket and hotel expenses
Terrible experience. I was stuck in Germany for two full day because your flights can't leave on time. You guys suck!!!
No pillows provided. Chaotic boarding. No inflight entertainment. Flight arrived 25 minutes late.
Regular 3 across coach seats in “business” just empty middle seat
The boarding was a mess; I'm unclear why they can't organize it by boarding number.
Seating 4 hours without the possibility to recline the chair was very bad
Food was awful, it was a cheese sandwich that was frozen, smelled awful. How can you ruin cheese!
