Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
Cons: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
Cons: "This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers."
Pros: "Great customer service, great and always smiling crew, wonderful flight"
Cons: "the food options need to be more. an option with steamed rice should always be available"
Pros: "Good flight and crew but......."
Cons: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"
Pros: "I had the whole row. Food pretty good for economy. Good movies"
Pros: "My mom was very happy with food and specially the open seats."
Pros: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Pros: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Cons: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"
Cons: "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."
Pros: "The food was good"
Cons: "The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger"
Pros: "Super easy check in. Good air hosting staff."
Cons: "Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers."
Pros: "Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage."
Cons: "Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random."
Pros: "The flight was amazing"
Cons: "The problem of the kids shouting and shouting one hour"
Pros: "Very well organized and efficient. Very friendly staff. Great service."
Cons: "I paid for internet which constantly disconnected. Waste of money."
Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
Pros: "The movies were okay."
Cons: "The fellow traveller next to me was a large man who unfortunately spilled over onto me, either his legs pushed mine away or his arms covered mine underneath his. Then as it was a night flight, he fell asleep and snored in my ear - I didn't get any sleep at all. All in all it wasn't a nice experience."
Pros: "Smooth takeoff and landing."
Cons: "No free internet service. Only one meal. Late departure, disorganized boarding. Uncomfortable seats. Limited choices of new movies. For a business class ticket, one would expect more! Especially since other regional carriers are providing two meals, free internet & more comfortable seats!"
Pros: "Decent airline food, good entertainment options, pleasant and patient crew members"
Cons: "Crowded flight, marginally comfortable seats, meals served at weird times"
Cons: "I wanted to cancel this flight and I am not able to connect to the right department in just fly, this is the most annoying experience I have had. If left unresolved I might not use kayak.com ever again"
The crew, the flight boarding perfect. It was a nn EL AL plane, but it was OK but inside it was a zoo.
Pros: "I was upgraded to economy plus at no charge As there were empty seats"
Cons: "The seats were completely uncomfortable. The entertainment and the service were good. The sandwich is horrible."
Pros: "Yes crew was amazing and bathrooms remained clean for entire flight"
Pros: "Going home"
Cons: "1. The plain was late 2. The sits are horrible, and the airplane is very old. 3. The earphones didn’t work 4. I received a set on the wing not as I requested 5. The entertainment screens are very incomplete and uncomfortable"
Cons: "Take care of your costumers! People smoked electronic cigarettes without any problem during the whole flight, we asked them to stop a few times, the crew didn’t help AT ALL. People were doing hand stand in the isle mid flight, just a terrible zoo. Would pay 200$ more rather then go through this agai"
Pros: "The seat was not super comfortable.I was grestful that I sat next to a very nice person."
Cons: "The vegan food wasn't very tasty.There was a very limited choice of entertainment.The staff was excellent;very friendly and helpful."
Cons: "I may have left my heart in San Francisco, but they left my baggage in Boston!"
Pros: "Liked crew and fellow passengers, thank heavens, because we were on top of each other for 11-1/2 hours."
Cons: "Bad info from agents re meals, told I could NOT arrange anything until on board, but other people did receive special food. They told me you could specify on line. Awful lack of info re coordination betw JetBlue and El Al Couldn’t access my carry on during flight since it would not fit under seat. My glucose meter and healthy food, books and sewing were unavailable to me."
Pros: "When the plane is not crowded there are no lines to the bathroom, the crew is more relaxed. It is overall more human."
The close the front toilet this is not good . They arive not on time is been delay the dont clean the plain . Poor
flight delay there and back. rescheduled the flight a day earlier
The flight was smooth, the crew were pleasant, This plain had a reclining seats which made the flight comfortable
Very clean and modern, efficient checkin and boarding. Great airline
Cons: "On line check in, less queues in the check in process"
Pros: "Everything. The staff was amazing, there was so much room on the plane, it was perfect!"
Cons: "I wish the captain translated to English also"
Pros: "Boarding on time. Clean toilet"
Cons: "Bad service Not even giving water when I ask Seat not comfortable"
Cons: "Hello, After I ordered this flight it was canceled by Israir airlines. I was ordering with another company (TK), and I thought that’s my order with Kayak canceled. A few days before the schedule the flights back and my company made a new reservation for me. When I got to airport i understood that I have two reservations, which it’s mean that we payed twice. I don’t know if you can do something about it, but I expect that you will make an effort to give me my money back. Thanks, Itzhak Ashkenazi"
Cons: "No food served unless u buy. No papers were given for visa so had to wait longer at airpirt after landibg."
Pros: "Nothing special"
Cons: "After the purchase via Kayak I found that the Israir site sell that flight fir $100 less. I consider it a fraud. While chat with Kayak (actually, Priceless) staff was easy, communication withIsrair was terrible. Until the check-in in the airport I didn't know whether the price includes sending a checked bag. Nobody was able to tell me this. Moreover, Priceless representative triet to convince me that the price doesn't include checked bag, while it did. So, I would find myself traveling with carry-on only, and that's unjustified. There is no possibility to do onlibe check-in."
Entertainment was good. Food sucked and service was really bad. Poor service on alcoholic drinks and food menu for teens
Poor flight and poor service on Air India service back to US
Pros: "Crew was good. Seats suck. Mine was not even working. Had to call the crew 4-5 times to recline and upright."
Cons: "No wifi, no entertainment, bad seats."
Pros: "The seat was spacious."
Cons: "They could have provided a pillow. The entertainment choices was very poor."
Pros: "Food was good"
Cons: "Terrible communication about what terminal and gate to go to!"
Pros: "1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc."
Cons: "WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination.."
Cons: "The crew certailny could be more cheeful Perhaps they just were tired. The food was terrible despite the airline from nation of exqisite cuisine. The enternainment screens did not respond or work even with the remote. There should be better maintainance."
Pros: "Short flight time"
Cons: "Better food. Serve fresh fruits as snack. Have more snacks. Dinner and lunch was too little and limited. Bath room was not cleaned. No toilet tissues. Crew gather in the back and talking to each other. No good service from them."
Pros: "The cabbin crew they don’t even talk nicely to the passengers they have attitude, they don’t even provide extra pillows Food was bad Service was bad Airline is bad six hours delayed from delhi to Hyderabad two times security check that is unexpected. They don’t even realize new born babies, infants, old age and sick peoples are traveling. This airline is dumb, worst, poor, bad, I’m not going to suggest to my relatives and friends neighbors for air India airline."
Cons: "I don’t like food it’s not enough for one person if I ask extra they said we don’t have it, it’s ridiculous it’s long journey you should provide extra food, it was nasty food and not enough."
Pros: "I travel first time with Air India, but I enjoy my journey,, it’s fast n comfortable, I will recommend this Airline for your safe journeys"