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Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.

Window seats on the 737 are tight and narrow. Staff was good.

the luggage was delayed to the point i missed my next flight hich was an hour after arrival not good at all

Delayed as always, very dirty and old airplane. Not very friendly staff. Just a sandwich for a 5 hours very expensive flight.

Amazing airport security, and the time of war. Keeping up the excellent service in adverse time

I paid $1050 for this flight. I paid an additional $99 for a "comfort" seat that was nothing by comfort. The "extra leg room" was fake, made up by making the seat slightly recline at the most upright position. That alone, killed my back! In addition, it was so narrow, fitting a Barbie not an average size human (me). I asked for white wine, when beverage were offered, they had only red which I cannot tolerate, so I had to skip, even though I really needed some wine to relax. Cheap! Again, for the price I paid, I should have had a selection of white wines, even in economy. The food, supposedly by Shai Granot- made me want to avoid Granot's restaurants. The beef meatballs were nice and tender. the rice w hairline noodles were so soggy and soft it was disgusting. The so called bread was half dry when reached my tray. I love eggplant, but the mayo killed it. From the country of Tahini & olive oil you offer mayo w eggplant? As I said, I am likely to avoid Granot's restaurants. The exterteinamnet was full with old boring movies, limited and old TV shows and free intrenet only for texting? Again, for a premium price seat and for addition $99 I should have had a fukll internet access. Likely the last time I travel ELAL.

Thank you to EL AL for flying even in war time

Best responsive crew ever Miri has been amazing to take care of my special unfortunate needs with efficiency and kindness Her and El Al team are 👍👍👏 And all the young persons in the El Al team were top notch and with everybody Great experience , no hesitation to book a El Al flight and the Dreamliner is really a dream of comfort and modernity

It’s the last time I would use this airline

They apparently misplaced by window seat assignment, so I ended up getting a middle seat. However, once on board, the window seat passenger wanted to swap seats with me, so it all worked out. Otherwise, a very good flight.

The whole flight was coughing and farting all the way. It was impossible to breathe. If people are traveling sick they should either not be allowed to fly or made wear masks

J'ai perdu le billet 🎟 faute de visa j'ai pas eu de remboursement. J voulais prendre un autre Est-ce que yaura une solution

I will never fly vueling. 1h30 delayed, connexion missed with the crew closing the boarding in front of us. 40 people missed the Barcelona-Orly connexion. hours waiting for rebooking and hotel.. inadmissible

3 hr flight from Barcelona to Gran Canaria. Ŵent according to plan No issues with staff oŕ flight. Many people includiñg us could not get luggage self checķ in termìnals to work. Had to wait in check in line.

The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.

Boarding was very poor as the flight was initially delayed. We were told the flight would be at 21:40. We were with our 10 month baby who was sleeping. I received an email from Kayak which said the flight was now due to take off at 21:04. When we checked the screens at Gatwick we were told the gate was closed. The lack of communication was extremely poor and we had to run with our baby and there were many other passengers, including elderly people, also running to the gate. When we got to the gate, the staff had no reasons for the poor communication.

We got to the airport 2 hours before the flight. We waited in a line to check our bags onto the flight for an hour, even despite having checked in online, as there weren't enough self check terminals allocated to Vueling (yet loads of empty BA ones right next to them). There also weren't enough staff, making them stressed and rude. We had to try and rush through security to get to our gate, which they announced as gate 35 at first and then changed it after ten minutes with no announcement to anyone in the airport that it had changed. So we then had to rush to the correct gate to arrive just as boarding started. It was a thoroughly stressful process and one travelling couple almost missed boarding because of it. The flight boarding and the flight itself werre fine, the staff were polite, but I was dehydrated due to the airport and had to buy a bottle of water as they didn't offer free drinks.

It was a short flight but the seat was very straight. I didn’t need any service, but wifi was not available. In resume, a normal service. Nice, the punctuality. Thanks

Last time bucking this company if I would know I wouldn’t do it, they made me lose my flight

I liked the regular updates and appreciated the automatic online checkin which didn’t work for our Vueling flight so I had to do this myself.

Online booking is poor. Flight crew are excellent. Would use them again.

The close the front toilet this is not good . They arive not on time is been delay the dont clean the plain . Poor

flight delay there and back. rescheduled the flight a day earlier

The flight was smooth, the crew were pleasant, This plain had a reclining seats which made the flight comfortable

Very clean and modern, efficient checkin and boarding. Great airline

I liked: Helpful, informative, pleasant crew. Could be Better: Check in. Stowage space General cleanliness especially toilets. Ugh!

It became a standard of this company to delay it's scheduled flights by hours! One to two days in advance, a notice of one hour delay is issued, then - at the airport, another 2 to 3 hours are occurring, at our outbound as well on our incoming flights. Be advised that this is to be expected. Furthermore - do not expect any transparency or explanation or just pure information from the company's reps on location, nor any other compensation or just a coupon for a snack or drink. It's probably just not part of the company's relation with it's clients.

The lady at the check-in got into a complication with the computer and didn't know how to get out of it even though they came several times to help her and direct her until finally the lady from the other position did the check-in. Just before take off they announced a delay that took two whole hours and caused a lot of trouble starting with the fact that we were hungry and they didn't even give us a glass of water (we asked and they said no) I am a sick person who takes medication (diabetes and heart disease). And this delay made me sicker. order a taxi again. after to work. and more

The flight was late with no explanation given to the passengers.

Overall a good experience for a short low cost flight . Boarding and departure was on time, crew was nice, airplane conditions were ok. The Heraklion airport is not convinient at all, especially as it doesn’t have an air conditioner. But this is not related to BlueBird.

I think I will never fly agsin with Blue Bird

The check in was really bad. This was my worst experience as far as i can remember. Very slow without any real reason.

There was a delay on the flight, in addition although there was a delay there was a last boarding sign earlier than the boarding time. So overall - stressed to come quickly to board and then waited a long time and arrived later than planned