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Cons: "One hour delay"

Pros: "To be going home!"
Cons: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pros: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Cons: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pros: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Cons: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pros: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Cons: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pros: "I canceled the flight 6 weeks ago, no refund issued."
Cons: "I canceled the flight 6 weeks ago, no refund issued."

Pros: "Boarding was quick and we arrived on time."
Cons: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pros: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Cons: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pros: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Cons: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Cons: "flight delayed by more than 1 hour"

Cons: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pros: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Cons: "I liked everything"

Pros: "Clean enough"
Cons: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pros: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Cons: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Pros: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Cons: "Serive to pay extra luggage very very slow"

Pros: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Cons: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Cons: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Cons: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pros: "Crew, polite and friendly"
Cons: "delay of more than 6 hours and incorrect information"

Pros: "company gave out free drinks and snacks"

Cons: "They change the fly departing time with 12 hours before I was flying"

Pros: "Easy to book on phone no problems getting boarding passes etc."
Cons: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pros: "Every thing."

Pros: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Cons: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Cons: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Pros: "Arrived early to destination"
Cons: "Lack of entertainment also limited drinks"

Cons: "Rude crew, not organised work , not enough space for legs"

Cons: "I had to make my own way home from Manchester.. plane diverted due weather."

Pros: "On time , crew good... no complaints"

Pros: "free breakfast great staff"

Pros: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Cons: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pros: "Everything was awesome!!! I am going to buy only from you my next flights."

Pros: "nothing"
Cons: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pros: "Everything"
Cons: "Nothing"

Pros: "Food"
Cons: "Space to sit, especially when seated in the middle"

Pros: "comfy seats and a breakfast thrown in !"
Cons: "not much"

Pros: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Cons: "Seats rather narrow"

Pros: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pros: "Good price, comfortable seats, nuce food and candies"

Cons: "No online check-in. 1 hour waiting for nothing."

Pros: "First time flying with them. Strongly recommended!"

Pros: "Staff on board was friendly"
Cons: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pros: "The service was OK, we flew on time and the flight itself was pleasant."
Cons: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pros: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Cons: "Not applicable"

Pros: "The crew is very good"

Pros: "Seemed like a technical problem. The pilot wouldn't give up any information."
Cons: "Small seats with little legroom"

Pros: "Great crew and comfortable seat"

Pros: "So not amazing, but good value - you get for what you pay-"

Cons: "More leg room"

Cons: "The landing was very bad"

Pros: "Everything was wonderful, even the weather"

Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"

Cons: "Ridiculously hot in the airplane before departing"

Cons: "Airplane seats"

Cons: "Delay at departure one hour, long queues in Luton at passport control"

Pros: "Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected."
Cons: "Not the most comfortable seats but bearable for a few hours if you're not trying to sleep."

Cons: "The seats not comfortable for such a long flight, especially compared to bue air on the outbound trip"

Pros: "One time"
Cons: "Cattle car boarding. But expected. Luton airport is confusing for transport to London"

Cons: "Late again!! This flight has a 100% record of being over 30 mins late!"

Cons: "Delayed, limited food menu"

Pros: "The crew were good. Friendly and worked hard throughout the flight."
Cons: "Check in at Antalya was late opening, very disorganised and seemed incapable of dealing with what is a relatively small aircraft. Not easyjet’s fault, but Antalya is very poor, very much like the Greek island airports. Flight was a about 2 hours late."

Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"

Pros: "Helpful staff"
Cons: "At first we had no seats as the plane was one row shorter than the one booked, so we had to wait. It turned out there were 3 free seats on the back row so my son could have a window seat for his 2nd time in the air."

Pros: "Speedy boarding"
Cons: "Flight was delayed from 2040 to 2230"

Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"

Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Cons: "כלום"

Cons: "2 hours delay caused us to lose the day"

Cons: "The take off was delayed too much."

Pros: "nathink"
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."

Pros: "The fact that it was on time which is unusual between Charles du Gaulle and london"

Pros: "Cabin crew tried hard to sound cheerful and be efficient"
Cons: "One word: DIRE. No information on the delay, we were left standing with no refreshments and tired kids for 2 hours, a good part of which was outside the terminal waiting to walk over to board the plane. Staff didn't bother to say anything, didn't know anything, offered no help, no refreshments or food, and there were only a couple of benches for people to sit on (this was the covered walkway outside the terminal building, offering no shelter from the heat). easyJet showing once again that it actually manages to be worse than Ryanair!"

Pros: "It got me home."
Cons: "Late departure. Limited legroom."

Pros: "Pilot telling very clear about flight , timing,"
Cons: "Crows"

Cons: "For the second time in a row the boarding process at Lyon airport was a joke. They try and board 3 flights at a time with just 2 stsff checking passports. This causes a massive queue and delays to all flights."

Pros: "Although there was a delay, the staff were as friendly and helpful as can be. They kept us posted throughout. Boarding was carried out super quick. Flight staff were very friendly and had been delayed themselves and working extra hours for us"
Cons: "4 hours or more delay - will be claiming compensation and hope they will do the right thing and not give trouble with compensation"

Cons: "Accumulated delays over the day meant we only departed after midnight. Crew were understanding and offered free drinks / snacks, but in the end you just want to get home."

Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."

Pros: "Nothing - no certainty for me the passenger over the delay. I had info by text which stopped after a while fortunately I could check on the website - times kept changing? The board only showed delayed & few announcements. Giving us €4.50 only covered half cost of a muffin and a drink!"
Cons: "The flight was delayed four hours but they told us to check in at the early time!!!! Then had to wait at airport all that time. Nice airport a mess not re signposted hard to find gate B!The ground crew were vague & not helpful. They should have provided us with bottles of water and a decent meal!! & certainty- failed woefully. The rep was not always at the gate to assist people I sat nearby reading so saw this. When it was time to actually board they made no announcement just put the gate number up on the board!!! Later made one for speedy boarding!! Did not feel looked after in any way. Then no cold drinks on plane and no ice till I made a fuss - suddenly I had ice!!! Charged my card in £ instead of € No hot food. Card machines not working - no wifi!! Doh!! All in all appalling customer service/ PR The crew were exhausted and over it - their job to to care for passengers - I think one went off in tears??"

Cons: "Delayed and over-zealous ex-RAF types on security"

Cons: "Delay"

Cons: "There's no lifts to board the planes. So with your on-board luggage, a buggy and a baby it is really hard with the stairs and there's no one around to help"

Pros: "The check-in/security was very efficient and pain free especially at Gatwick. The return leg flight was delayed, but time was made up and information was good."

Pros: "Did not rush to board the plane, waited until the very end. No point. Got allocated seats anyway. Got on to plane smoothly."
Cons: "Leg room!! Either my legs have grown or those seats are getting closer!!"

Pros: "nothing"
Cons: "seat are really uncomfortable...staff unpolite"

Pros: "Delay!"

Pros: "Airport facilities in Edinburgh. No waiting time at security. Water fountaine after security."
Cons: "Plane was delayed by nearly 1 hr. No information of it until 15 min before the scheduled take off time, inspite of me signing up to text alerts at the flight booking. Boarding via bus and just 1 staircase. Passengers with children under 5 years announced to board first, but no chance as no way through unorganised crowd of passengers waiting."

Cons: "Horrible experience! I missed a very important meeting! Flight from LTN to CPH (EZY2445). Flight was suppose to take off at 7:00am. When we board at 6:40 we are told we are not taking off until 7:30a, (why did we even board then?) And then when the plane is nearly on the runway to take off, one of the crew members decides to mention she is sick so we have to turn back. Two points here: 1. If you are sick, why didn't you call in? 2. from 6:40 - 7:30am you did not know you were sick?? You wait until we get on the runway, after we finally get a spot in the Que? So then we get back to the gate, take a good 10- 15 mins for her to walk off and a new cabin crew to come on (not to mention she looked fine walking off, i mean she was probably sick but sick to bring the plane back from the runway - not so sure). Following this, apparently the plane needed re-fueling because we went to the runway and back. Now this is a bit worrying. The fact that we just went to the runway and back and the aircraft needed more fuel. What if we had to wait in the air for additional minutes for air traffic would we run out? just a thought.. Ok well all this happened. And then guess what - we have to wait another 45 mins in the que for take off! At this point it was very clear i was going to miss my meeting given it was already 9am. After all this a passenger sitting next to me asked if we can at least get a complimentary coffee or tea, which initially he received a NO because the flight has to be delayed a MINIMUM of 3 hrs before we can get that. He had to raise a fuss, for them to say ok we will ask the captain, the opp team, the air traffic control (FOR COFFEE OR TEA!!?) . Overall horrible experience, and i missed a a very important meeting. Will be reconsidering my airline choice in the future."

Pros: "Great cheerful helpful crew as ever, even if the lady on the bag on the bag drop seemed rather unhappy."
Cons: "Luton Airport. This is the first time I have landed there and I think it competes for the worst airport in the world. Very cramped, long queues at passport control, toilets out of order everywhere, awful decor, terrible signage. Dirty crowded, depressing. And the train service at the station is also dreadful."

Cons: "People were called to the gate according to original departure time, although the flight was delayed (this info was give via loudspeakers.) I for one had to rush from a coffee shop, thinking that we are now boarding. Instead I had to stand up for 45 min (no seats in the corridor) to get into a boarding area, just to continue standing as all the seats were taken - I wasn't the only one, there were mothers with small children who couldn't find a seat either. Temperature was about 30 oC. Suggestions: 1. Don't alert people too early. 2. Offer water when temperature is so high and wait so long. 3. Ask young men playing games on they smartphones to give up their seats to those who have difficulty standing up."

Pros: "The flight itself was ok. Didn't sample the food (brought my own) or entertainment (was there any?) so can't comment on those and consequently had little interaction with the flight crew but they seemed pleasant and professional enough"
Cons: "Check in at Pisa airport was a complete shambles. Counters late in opening for multiple flights and no advice which would be our counter on the display screens - so people milling everywhere trying to guess. Once through security, the pre-board area was hopelessly undersized for 3 flights departing. Hot, crowded and seating for about 30% of the people. Disgraceful."

Cons: "1.5hours delay"

Pros: "Flight to Luton was great and even though we arrived at the gate when boarding had commenced, staff were still helpful and gave us priority boarding. Return journey was an hour which was really cool but alas..."
Cons: "...all the time savings I thought we'd made quickly evaporated after landing - we couldn't disembark until over 15mins after landing and another 45mins to reclaim baggage. With two children aged 3years and 6 months, the experience wasn't really great at all. Only reason why I'm not giving less than 3 stars are for the positives mentioned above."

Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"

Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"

Pros: "no problems"
Cons: "very nearly ran out of hot water for tea."

Cons: "Delayed 3 hours, have never waited that long before"

Pros: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Cons: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"

Pros: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Cons: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Pros: "Good airport . Punctual flight ."

Cons: "Changing in luggage information was annoying"

Cons: "Hi"

Cons: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Cons: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Pros: "Everything went to plan and we were very happy"

Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Pros: "All!"

Pros: "Service, smiling and attention to details."
Cons: "No kosher food."

Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."

Pros: "The air hosts and hostesses were very polite and courteous."
Cons: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."

Cons: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Cons: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Pros: "Crew nice,seats ok"
Cons: "Expensive hold luggage,rip off"

Pros: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Cons: "Everything was good"

Cons: "No air conditioned 2 hours late Poor ground service"

Cons: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"

Pros: "The flight was overbooked so they took my wife of the flight"

Pros: "Nothing really"
Cons: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Pros: "Staff"
Cons: "Extra charges. £35 to check bags in"

Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Pros: "It flies direct to the airport that I wanted to go to."
Cons: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."

Pros: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"

Pros: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Cons: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"

Pros: "Quick to board, smooth take off and landing"
Cons: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Cons: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"

Pros: "The staff and flight were top knotch . Could not fault them ."
Cons: "Nothing to dislike ."

Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"

Cons: "Abc"

Cons: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"

Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Pros: "Nothing"
Cons: "Everything. Worst service I have ever seen on a flight."

Pros: "Arrived only slightly delayed"
Cons: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"

Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Pros: "New aircraft"
Cons: "Boarding was horrendous. Flight was late in."

Pros: "It was quite good at boarding, quick and efficient (from/to)."
Cons: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."

Cons: "Lots of hidden charges."

Pros: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Cons: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."

Cons: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."

Cons: "The flight is late from tlv to luton and from luton to tlv."

Pros: "Flight was on time unlike outward trip which was just under 2 hrs late"
Cons: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."

Pros: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Cons: "Nothing"

Pros: "We landed in one piece"
Cons: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."

Pros: "Pleasant staff and good flight"
Cons: "A bit of difficulty to check bag in online after original check in ...."

Pros: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Cons: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"

Pros: "I went airport for boxing pass they changed 165 £ if some one dnt no"

Pros: "never ever use this Momondo again"
Cons: "no customer service"

Pros: "Politeness of the staff"

Pros: "Online booking was nice and easy."
Cons: "Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather."

Cons: "App was down couldn’t check in had to pay cash(euros for trip). 250 euros for 180 pound as Ryanair only accepted pound (had to change at airport hence the rates) absolutely disgusting"

Pros: "Cheap(ish)"
Cons: "Worst plane seat of all carriers. No leg room, to close to seat in front no where to put anything , no usb charger. My local bus is more comfortable & better equipped. Same as 90% of people only fly Ryanair as a last resorts. Friend tried to down load boarding pass in the morning of flight was not able as need to be done 24hrs before. 50 euro to get printed at airport outrageous. Perhaps you could Justify £10 but 50 euro!! Why do they try so hard to rip there customers off at every turn"

Pros: "Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part."
Cons: "- They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this."

Pros: "The prices were ok. I’m short (5,4) so I can’t complain about the leg space. The cabin crew were pleasant, I can’t say the same about al the workers in the airport, ruining your mood before a holiday is slack - especially after"
Cons: "Not all of your staff are polite, I’m not sure if it is because we were in a country that does not accept or respect people of “colour” but I could see that there was definitely a heavy line of different treatment to other races - sadly from a very well known brand. I did feel the luggage prices were slightly tacky, and extra for on cabin prices. Also, cleanliness is clearly not a priority for all either."

Pros: "Very chip flight but expensive tricks about luggage paid my cabin bag but not allowed to check them I will never flight with Ryanair air."

Cons: "Very bad service. Everything is bad"

Pros: "Trip went well easy check in Know problems"
Cons: "The stay was too short would like to have had more time in Copenhagen"

Pros: "boarded the plane to find it looking like there had been a kids party. food all over the seats and floors, rubbish under the seats. pilot was barely competent making a harsh fumbling landing"
Cons: "disgusting plane"

Pros: "Very cheap"
Cons: "The seats are not very comfortable"

Pros: "Nothing."
Cons: "Delayed for three hours then they gave us a 5eur/£3.50 voucher which we were only allowed to use for pizza and WATER. No other soft drink. The delay was ridiculous. The allowed us to board and be seated for about 15 mins before telling us that there was a problem with the aircraft. DONT YOU CHECK THIS BEFORE PASSENGERS BOARD?! Priority was a waste of money we all got on at the same time anyway. Rubbish service, rubbish airline and my £26 flight turned in £60 easily with all the extras which were a waste of my money."

Pros: "We made the flight!!"
Cons: "Notification of which Gate!! All the steps Down to the tarmac then up the plane steps!!! Priority- didn't seem to mean anything- everybody boarded the same!! The Cabin crew- Rushed announcements!! And worked as I feel robots!! But definitely got Value for Money!!!"

Pros: "Nothing"
Cons: "Delayed then not delayed then the crew were late and made no attempt to hurry themselves then wen we boarded we were told we were delayed an hour and 40 minutes so had to sit there on the plane with no1 telling us wats going on or wen we were leaving! No refreshments available while we were waiting really poor from Ryan air I won't be flying with them agen"

Pros: "Spacious seats with leg room"
Cons: "Too much talking over intercom"

Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"

Pros: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Cons: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."

Pros: "Cabin baggage management"
Cons: "Hold baggage took over half an hour to arrive. Loot enough seats in gate at airport of departure"

Cons: "Gates announced too late"

Pros: "best food and drinks best clubs"
Cons: "noithing"

Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"

Pros: "Friendly service."

Pros: "Nothing"
Cons: "Late , expensive, loud, no leg room seat do not tilt !"

Pros: "Cheap"
Cons: "Delay"

Cons: "The departure lounge was horrible"

Pros: "We didn't crash"
Cons: "Our flight was late to take off, and had to queue for 30 minutes at Shannon - before the plane had even landed. At stansted then had to get a long bus to the terminal and wait on the bus for 10 minutes because they couldn't open the doors. Luckily after a sprint to the station we made the last stansted express of the evening (£28 return each - 'London' airports for you)"

Cons: "Plane was late to take off by 40 minutes We arrived at the plane early on the bus, but couldnt board as the stairwell hadnt been fitted to the plane, therefore had to sit on the bus in the heat until the stairs came along"

Pros: "everything on this flight went like clockwork the flight left on time and the crew onboard were really helpful and pleasant"
Cons: "Nothing"

Pros: "Nice, not that noisy"
Cons: "Other passenger a bit loud"

Pros: "Adequate seat room, comfortable flight"
Cons: "Priority boarding but congested at Gate and held standing on bus for 10+ mins. Cabin staff ok but not as alert, proactive or responsive as normal. Trying to sell scratch cards rather than provide relevant services."

Pros: "Notihng"
Cons: "Nothing"

Pros: "Price"
Cons: "Poor customer service specially in Berlin"

Pros: "nothing ..."
Cons: "Queuing for 45 mins at boarding at 21.25 pm which grew to 10.05 pm! no apparent reason for this although we were all given manual luggage tags and then they were checked off again before getting into the plane- the Malaga ground staff could not answer questions as they didn't speak english well enough.. poor. onboard completely overcrowded locals and no help from crew on seating = lots of spare stoats at back.. i.e. space."

Pros: "Not much at all"
Cons: "All passengers were lined up waiting to Board at the correct gate at leading up to and at the time the flight was supposed to depart at 11.55am. There was no communication on the flight boards and no member of staff from Ryanair or other near the gate. At about 12.30 two members of airport staff turned up and started the boarding process and eventually we got away an hour late at 12.55 still none the wiser about the lack of communication, service and delay. It would take a lot to persuade me to fly with Ryanair again."

Pros: "Timely departure, relatively smooth check-in"
Cons: "Too much in-flight advertising, no complimentary drinks."

Pros: "A 6 hour delay with rude, nasty staff. I will be making a formal complaint."
Cons: "The staff bullied a girl next to me and have no sympathy."

Pros: "Getting off the plane after we landed."
Cons: "Everything."

Cons: "The air conditioning was very high and I think that most passengers feel very cold during the flight."

Cons: "The plane was dirty"

Cons: "The process is set up to extract exorbitant fees."

Cons: "Late departure"

Pros: "Generally the whole experience was very good. I'd use Ryanair again."
Cons: "Acoustics in both the airport and airplane were very poor. I understood almost nothing in French or in English."

Pros: "Availability to change seat if one is open"
Cons: "No leg room"

Cons: "7 hour delay"

Pros: "not crashing"
Cons: "being treated like a dispensable inconvenience at every turn"

Pros: "Nothing. It was all mediocre."
Cons: "You need to serve food or at least water. Airplanes are very dry. It makes you seem like a rip off."

Cons: "For the price was fair"

Cons: "Delayed for over an hour"