₪443 Find Cheap Flights to Vienna - Compare and Save

Pre-boarding seemed tom happen at the same time as Business Class - I thought the idea was to allow people who needed extra time to board without interference from other boarding types, but I guess that's how they do it at LAX.

Austrian Airlines was fine - it was the Munich airport’s system for boarding with new EES requirements. Instructions were confusing, waiting lines were LONG and many people had to run to catch their flights.

It was very bad. We were delayed for 2.5 hours. After 9 hours traveling from Vienna to Washington my airplane was not on time. It was very frustrating

1) have phone numbers where we can call... a human... not this bot stuff... 2) the austrian airlines crew directs us to the airport lost and found for left behind objects, then the airport lost and found directs us back to them. Listen y'all, if you can't get this straight, what are you thinking expecting us to? Cheap, unprofessional, looks like a airline on the way to going under. If you can't afford well-trained staff... well... ask not for whom be bell tolls... it tolls for you.

The good: we liked fast boarding, the departure and arrival on-time. The not-so-good: The crew should learn from their sister-company Swiss with whom we took the flight to the US. Austrian onboard personnel need to smile more and provide a better service. Food was okay, there was the usual issue with “no more chicken” by the time they reach row X 😕. We did not understand why the crew collected trash so randomly and inadequately. We missed the free internet for messaging which was privided by Swiss as well. Hope this feedback helps.

They should be kind to the people Food is always plain pasta bread is from the fridge they don't even warm up Seat is so uncomfortable body hurts

Very limited legroom in a 10 hour flight.very old plane.

The flight was delayed for 30 minutes with no apparent reason. There is no entertainment at all, and no USB or electric outlets for charging your phone or tablet.

Not so good. I paid for a preference economic seat, and I couldn’t incline it back because it was blocked. They explained me that because is the last before emergency exit. The company new that but it was not explained in the seat selection

Austrian was not the issue. Kayak was terrible The flight was canceled. Frustrating but it can happen. The worst was Kayak's customer support around re-booking. I have chatted with a bot, than with a person who insisted the flight was still on as originally booked. while chatting i went on Austrian web page and told the kayak chat lady that the flight is shown as cancelled. She said she will escalate this and that someone will contact me within the hour. When I have asked her to give me the details of the flight she sees, She gave me the general A to B and return B to A. Totally unhelpful. After two hours I contacted them again, They were still saying the original flight is as scheduled and when I explained again I was told I will be contacted within 2-6 hours. NO ONE CONTACTED ME EVER SINCE! I have than contacted Austrian directly and was rebooked on a difficult flight. Kayak continued to send me irrelevant updates about my original flight. Terrible customer service at time of need.

Check in started on time, Departure was on time, Arrival 15 minutes ahead of schedule.

You need to be able to manage your employees effectively instead of letting them call the shots. Priority should be given to the convenience and interests of the customers—whom you simply couldn't care less about.

The crew members; the service, the food, everything was good. The check in process was terrible because I couldn't choose my seat. It made my waiting too long at the airport in Tel Aviv and at the end U've got the middle seat even though it was promised to me to give me the aisle seat. Each company gives the option to choose free seats during check in. I didn't have this option

NOTE: this flight is operated by TAROM It’s good, but the in flight entertainment wasn’t working

The service, the crew, the cleanliness, and most of all, the comfort and space between seats in the economy class was excellent! The seat spacing was better than all my international flights in recent memory.

I stood in line for two hours חודא to drop off my suitcase. When I arrived just before the gate closed and asked to drink the water I bought a minute before boarding, the flight attendant rushed me to throw away the bottle and get on the plane. She spoke rudely, even though I had been standing in different lines for 3 hours; I felt bad and needed water. The delay was the airline's fault, not my fault. I expected understanding, not rudeness.

The space between my knees and the chair in front of me was the smallest I’ve ever seen. I could not reach the blanket that was on the floor. The entertainment included very many Israeli movies and tv shows. The El Al app did not update to tell me the gate. The most important thing you should know is that El Al is very security conscious. Prepare to go through a security check at the gate. They look through the passport and boarding pass, through your carry on bags, ask questions, etc. Then they give you a sticker and only then can you board. So get to the gate about half an hour before you would otherwise.

Poor service! If I can I will never fly with them again.

Great quality food. clean cabin and bathrooms. Fast boarding and overall comfortable flight for the duration and times.

Great except that seats were delivered only at the gate

2hrs delay on both ways Captain has to change his mind on landing in Birmingham airport and being forced to escalate and fly again, bit scary

Folks, I'll say it again. This is easily one of my favorite airlines. I'm used to traveling with all kinds of airlines throughout the world, but you need to fix your boarding process. It's not that difficult. You have preferred and regular passengers. Just make sure they line up behind the sign on time. Ground crew needs to be more proactive. Again, I am and I will continue to be a loyal customer, but please fix this one thing. It's small, but easy to fix.

Worst airline I’ve ever been on. Would not recommend to anyone no matter the cost.

Payd for long seats for our parents and because they don’t speak English fluent they have moved them. Absolutely scam!

The 50 € boarding fees per ticket are completely unjustified. I lost all my savings because I arrived at the counter barely 5 minutes late (2hrs and 55mine before departure). This feels like an unnecessary penalty. It's especially disappointing considering the initial flight was canceled by WizzAir. I expect a partial refund of the 196 € paid for the boarding.

The behavior of the front desk and lack of explanation of hidden fees and prices in emails send pre-flight marred things up. 1 star

Il n’y a pas eu de vol du tout puisque celui à été déplacé à la veille sans aucune information. Aucun remboursement ni service client non plus. Scandale !

Wizzair is a mess, don’t trust them, all flights are delayed, nothing is secure with them, they are the poorest of all companies.

Communication was impossible: feedback was missing, no alternative communication options are offered. Check-in without feedback and the status was unclear at the airport until the last minute. A whole weekend under full stress. Never fly again but never use your platform again!!!

One hour delay, landed at midnight, my hotel did not accept late check in after midnight. I had to pay for another accomodation last minute after I landed. Wizzair customer support did not reply when I asked for alternative accomodation. Very poor experience overall.

The lady at the check-in got into a complication with the computer and didn't know how to get out of it even though they came several times to help her and direct her until finally the lady from the other position did the check-in. Just before take off they announced a delay that took two whole hours and caused a lot of trouble starting with the fact that we were hungry and they didn't even give us a glass of water (we asked and they said no) I am a sick person who takes medication (diabetes and heart disease). And this delay made me sicker. order a taxi again. after to work. and more

The flight was late with no explanation given to the passengers.

Overall a good experience for a short low cost flight . Boarding and departure was on time, crew was nice, airplane conditions were ok. The Heraklion airport is not convinient at all, especially as it doesn’t have an air conditioner. But this is not related to BlueBird.

I think I will never fly agsin with Blue Bird

The check in was really bad. This was my worst experience as far as i can remember. Very slow without any real reason.

There was a delay on the flight, in addition although there was a delay there was a last boarding sign earlier than the boarding time. So overall - stressed to come quickly to board and then waited a long time and arrived later than planned

From New York to Tel Aviv, the flight was horrible unfortunately we were delayed standing in the aircraft for four hours, when we got off Tel Aviv, the belt was broken and we had to wait additional two hours for our suitcases. Finally, when I received my suitcases one of them was broken and when I got home the entire content all of my clothes and gifts were soaked in water, since they broke my suitcase and due to the fact that the suitcase was outside in the rain, I tried to contact arkia, but couldn’t get in touch. Also my suitcases was returned however they made me pay additional 100 shekel for a replacement and the suitcase that they broke was much more expensive than the one they replaced overall the experience from JFK to Tel Aviv was horrible, not comfortable by all means and to top it all up all of my gifts and content was soaked. I had to dry clean all of it.

As a low-cost flight, I understood that not all amenities would be included. However, booking through a Kayak agent rather than directly with the airline created significant issues. We were unable to add checked bags in advance and had to pay $140 per bag at check-in. We also couldn't select seats and were assigned to the last row. Most frustratingly, there was no customer support available—neither Arkia (who didn't answer phone calls or emails) nor AirfareAssist (who also didn't respond to emails) could help resolve these issues. Once aboard, the flight experience met expectations for a low-cost carrier. No complaints there. Recommendation: Book directly with the airline to avoid these third-party booking complications.

The flight was 3 hours late. No notice in advance. The plane was not clean.

I wasn’t registered for the Flight Took them long time to approve Thanks god, the flight wasn’t full. After they approved to let me fly, they fight with me about luggage ( I paid in advance for 2) It was a nightmare The airplane was very dirty and I was very disappointed I will never fly with Arkia

This airline is known for shifting flights timetable, cancelling them altogether and overall you feel that you are in a charter flight (oh they do that too quite often). Rates aren't so cheap to make up for the overall experience so it is advised to mind the alternatives before booking.

The flight was cancelled. I'm still waiting for a refund from the agent from which I made the order on Kayak app

TERRIBLE. THE ONLINE CHECK-IN REQUIRED CHOOSING FROM A DROP-DOWN MENU THE AIRPORT OF DEPARTURE. PARIS WAS NOT A CHOICE AND COULD NOT BE ENTERED MANUALLY. THE WHEELCHAIR SERVICE RESPONSIBLE TO TAKE ME From My Arrival Delta three hours in advance refused to take me from Terminal 2 to Terminal 3 without the Arkiya Boarding pass. I was helpless and missed the flight to TLV. I had to buy a separate ticket one way on Elal at 14:30 from Terminal 3 and PAY $715. ADDITIONAL MONEY. I DEMAND THAT ARKIYA REIMBURSE ME FOR THAT $715.00 DUE TO THEIR INOPERATIVE ONLINE CHECK IN THAT PREVENTED. ME FROM MAKING THE FLIGHT

Crew was super nice, boarding was fast (all trolleys were asked to be checked in), no entertainment at all, food - well, better if one brings ones own, and, surprisingly, they kept the schedule. This time around - 2 thumbs up.

I liked: Helpful, informative, pleasant crew. Could be Better: Check in. Stowage space General cleanliness especially toilets. Ugh!

It became a standard of this company to delay it's scheduled flights by hours! One to two days in advance, a notice of one hour delay is issued, then - at the airport, another 2 to 3 hours are occurring, at our outbound as well on our incoming flights. Be advised that this is to be expected. Furthermore - do not expect any transparency or explanation or just pure information from the company's reps on location, nor any other compensation or just a coupon for a snack or drink. It's probably just not part of the company's relation with it's clients.