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Everything was good, but there was a delay of about an hour

I liked it as a half empty flight, I didn't like to wait 5 hours to fly which wasn't my fault.

Food was horrible! Inedible sandwiches by a supposed star chef, Assaf Granit. I was dead hungry the entire flight but couldn't possibly stuff that awful sandwich down my throat,

El AL has vastly improved its overall experince in the last several years. Nicer place, nicer flight attendants, food, comfort etc

Poor food service, a microwave heated sandwich and 300ml water bottle for a coach 4 hours flight ticket. Entertainment only by streaming to your device if you got something more than a small phone screen. On the positive side - on time arrivel.

The food is horrible!! The staff not smiling and looks that they don’t want to work

Remind me not to fly (eat) at passover with Israeli cartiers. Came out of the aircraft with an incredible neck pain. Crew and entertainment were good.

As I paid for extra space - the seat was OK. The snack is very bad! The service is fair. The WiFi was so slow i could not see the provided movie and free TV. Just had so seat all the time...

Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.

Window seats on the 737 are tight and narrow. Staff was good.

I think Virgin is one of the best flying experiences, especially from/to the UK. The staff are so helpful and fun, the food is good, seats comfortable, goof entertainment and great value. Check in and boarding is pretty pain free. I also find that the other passengers are generally so kind and considerate than when I've flown other airlines.

Cabin crew on our flight showed lack of any customer service gruff and acting annoyed if you asked anything and I mean anything Example a man on the seat over dropped his beer on my husbands blanket We asked if we could switch out blankets cabin crew Said. No we don’t have any extras OK well can you take the wet one Cabin crew looked disgusted and annoyed Took it no OK or yes just a growl

Quick flight. But cabin crew were very noisy and talking too much, especially when we were seated at the back of the plane trying to sleep through the night .

My ticket was for Premium Economy and all the seats were taken, I was placed in Economy class and I’m looking for a refund.

Unfortunately delayed 2 hrs due to faulty tyre.. which had to be changed, but better safe than sorry.

The delay was an issue. Other than that. Every thing good

Hi vergin Atlantic service was good but the flight ticket agent travel up charge me extra 57 pounds as a airport charges, actually I refuse to pay but they say if I not pay £57 then they say you will not be able to travel from Heathrow to goa ,so for me there was no option and it was just 3 day before my departure so i paid, so please look in to the matter. And I have a receipt of £ 57 as well .thanks

Staff didn’t check cabin well for landing seemed more interested in chatting to each other. Food was poor and differed from pre order.

We were in the last group to be called to the flight - which was 30 minutes late taking off. While we were lucky enough to have been given bulkhead seats (due to a medical condition I’d told them about beforehand) the seats weren’t particularly comfortable. A crying baby for the whole trip made things worse, so the crew managed very well with coping. The final thing I’d say was that there wasn’t enough food served during the flight.

Very good. Glad we had Premium for the flight out.

Long delay resulted in my being unable to catch a train home and resulted in an additional £76 cost for an Uber

Be sure to check bags for 23 kg,.(50 lbs) Coming from US I chose the wrong size luggage weight when I checked in on my phone, and had to pay more when I dropped it off

The flight was delayed for over 1 hour. The boarding process is appalling making you wait for 30 minutes in the passage leading to the outside door without any seats.

The on board air steward really made the journey. He was very entertaining

I was disappointed there was a 40 minute delay to flight

Well Is extra charge for everything and other companies include that and the price.

The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.

Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.

Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again

You booked my 7 year old son to sit on his own without his mum and dad in s separate row between two unfriendly adult strangers. The plane was disgusting and dirty, aisles and everywhere sticky. The lounge waiting area was filthy carpet and had insufficient seats so we had to sit on it to wait for 35 minutes and my 7 year old sone played on this filthy lounge carpet. The outside of the plane appeared clean. The pilot was helpful with the route and what to expect weather etc.

The terminal for this flight, 4S, was INSANE. So many Iberia desks, and it wasn't clear which ones were for which destinations. When I checked in, I asked if I could check my bags to LAX, my final destination, but was told no because my next flight was with another company--I would have to gather my luggage and then deposit it again in London. Annoying, but okay. Then I went through Security, where I was asked to open my luggage, berated for having water (which I offered to throw out), and just generally hazed. After Security, I went up and down countless escalators and then boarded a tram, which literally went miles. Following the tram, there was ANOTHER escalator and ANOTHER line, this time for passport control. At 10:25, I told officials there that I was on a 10:40 flight, but nobody seemed concerned. So after clearing passport control, I RAN all the way to the gate, where my boarding pass was scanned, and then ran along the gangplank. At this point, I expected to board a plane, but what I encountered was a STAIRWELL, with steep stairs leading downward. Astoundingly, I didn't see any elevators or escalators. I lugged a suitcase, large bag and jacket down three to four flights of stairs, expecting to board an aircraft at the end, only to encounter a bus outside. After all the hoops we passengers had just jumped through, I was floored by this. And because the bus driver was waiting for other confirmed passengers, the rest of us were standing on the bus for at least ten to 15 minutes. Once the bus FINALLY set off and then dropped us at the plane, which was sitting way out on the tarmac, we all had to cart our luggage and bags up ANOTHER steep set of stairs onto the plane. In 100-degree heat. Parched from the physical marathon I had just endured, I was thinking that once we were in the air, the flight attendants would pass out water. Instead, they went down the aisle asking if anyone wanted to order and pay for a drink, but they never asked me or many others if we wanted anything—they picked and chose passengers to ask. I raised my arm to try to get their attention, as I was desperate for some water, but they were avoiding almost all eye contact with the passengers. So I arrived in London completely dehydrated. Then I went to baggage claim. After waiting for about 20 to 30 minutes for my bags and not seeing anything that resembled mine, I started looking at my phone. That's when I saw an email from Iberia saying that there had been an incident with my luggage, and that my luggage had not made the flight, even though I had done the Madrid baggage drop in good time. Also, if I hadn’t checked my email, I don’t know how I would have found out that my luggage was missing, because there weren’t any reps at baggage claim. When I spoke to the Iberia representative about it, she said that the luggage would be arriving on another Iberia flight at 3:00 p.m. that day, but I was scheduled on a Virgin Atlantic flight departing London at 3:45, so picking up my luggage at 3:00 p.m. and rechecking it wouldn't be an option. After everything that had already happened that day, this was really disappointing. I didn't see my luggage again for two days. Honestly, it was just such a bad overall experience that I can't imagine flying Iberia again. And it was surprising, because earlier in the trip, I had been on the Renfe high-speed train from Barcelona to Madrid, which was a really good experience, so I had high expectations for Iberia. This could have been an aberration, but since it has been my only experience with Iberia, it is my only reference point.

Delayed our luggage going to Croatia and delayed our luggage coming back from Croatia. Not very good service.

Terrible - worst airline on the plant - flight delayed; misses connection - no effort to accommodate an alternative schedule. Had to fight for a food voucher. Put us up in a one star hotel that was an hour plus bus ride from the airport. They should be ashamed of themselves.

Was downgraded from Premium Economy to Economy and no indication of any compensation.

We were never contacted that our flight from Glasgow to London was delayed. Got to airport six hours early to find that we were going to miss our connecting flight to BWI. Our flight is scheduled for two days later and they only gave us a voucher for one night hotel. E we’re delayed on the front end too and had to fly to Edinburgh instead of Glasgow arriving six hours and taking a $200 cab!

It took an hour and a half for luggage to be dlivered in London

We were seated in the rear of the plane. Buses arrived to take us to the terminal but there weren’t enough so we waited an hour to leave the plane.

The 7 hour delay in Johannesburg was extremely tiresome, with poor communication at check-in and a sad R120 voucher as compensation. All in all sitting for 10 hours on an airport was pretty bad. At arrival the baggage arrival took 2 hours. All in all, a very, very long trip.

Chicago to London flight was delayed an hour . Boarding process was slow . I missed my connection to New Delhi and My connection from New Delhi to Ranchi. Now come the really outrageous part! There was a flight from London to Bangalore that would have allowed me to reach Ranchi on time. I was about to but ticket from Bangalore to Ranchi when BA agent came back after talking to someone in back office and informed me that she cannot rebook me to London Bangalore flight as Bangalore was TOO FAR fro. Delhi. I waited 8 hr in London airport. I was flying business. Hope this review helps the airline. I was not asking for any money back for my missed flight. Anand Mohan

Bad. Bags are missing, there was no wheel chair assistance provided

Were delayed in the airport for 5 hours with no explanation. Flight kept getting delayed by an hour at a time and wizz air staff were no where to be found

The flight was delayed 5 hours and I'm and invalid,I wan a refund for this

The cabin crew on that flight were super fantastic and super helpful. They were so polite and considerate that i felt i travelled with a 5star airline.

Delayed delayed delayed - always with Wizzair. Staff were friendly and well mannered but clearly the company is unorganized and the aircrafts are outdated.

It's a budget airline. Great for short flight. Smooth landing.

4 hr delay and only told less than 2hrs before. Only given water and nuts on the flight as complimentary service. Left to wait in rain before boarding.

To be honest I did not like anything. Communication to why my flight was cancelled mid air 2 and half hours into my flight. Customer service desk were not helpful with providing information or a solution on what can be done.

I have been treated unacceptably by WizzAir aircraft crew in a previous flight, they threatened me and abused me, and I received an OFFICIAL written apology, but only two (2) months later. This flight had no such unacceptable behaviour, but it's not nice to be left waiting in the walkway (from gate to aircraft) for a long time, just so that the 'boarding' appears to be early, even if actual departure is not.

What I liked new airplane Sitting was extremely uncomfortable! Crew not smiley at all Always chewing gum

The flight was cancelled just 4 hours before the take off...