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Pros: Nothing

Cons: Flight was cancelled and never got money back

Pros: Nothing

Cons: Never returned my money when the flight was canceled

Pros: Crew was friendly, but dis not show Seating flexibility based on passengers spacing

Pros: Nothing . Flight was cancelled

Cons: Refund people money

Cons: Flight was cancelled

Pros: I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee

Cons: Hire better competent people!

Cons: It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!

Pros: I was not allowed to board the flight.

Cons: Consistency of communication online and at the airline counter about who is able to fly right now.

Pros: Was put in German Airport jail

Cons: See above. United sold me a ticket they knew would get me sent back after being detained

Pros: Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more.

Cons: United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable

Cons: Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again

Cons: seats were very uncomfortable

Pros: The crew positive attitude

Cons: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Pros: Wide choice of movies and entertainment

Cons: Better menu options and in-flight service

Pros: The audacity of your gross negligence in a time of global pandemic.

Cons: Any semblance of social responsibility or ethical behavior.

Pros: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Pros: Nothing!

Cons: Racists bastards!

Pros: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Cons: Don’t sell an unrealistic connection time

Pros: I missed my flight.

Cons: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Pros: Arrived early, nice bus. Class lounges

Cons: Friendly flight attendants, more comfort . Better food. Faster service

Pros: Space, seats, movies.

Cons: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Cons: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Pros: Everything but not the food

Cons: Food was horrible