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The seats were very cramped and very uncomfortable.

Lufthansa canceled a segment of my 3-leg journey. After waiting (no exageration) 5 hours for a Lufthansa agent to come onto chat, they informed ne that only a travel agent could work with them to find a replacement itinerary...then they disconnected the chat. Next day, email notified me that they had fixed my itinerary by providing a train voucher, and recommended that I "select a train that gets me to Munich with enough time to check for my next connection". By the time we did baggage pickup, customs, and passport control, that non-existent train would have to travel 1,000km/hr to make that happen. ... and oh yes, only a travel agent could work with them try to find a later connection for me, AND I'd have to pay the difference between my advance-booked fare and a last-minute fare. So I paid for a second set of tickets.

Nothing amazing for sure

I was expecting more from them. Decent food at the start—with no choice of options. At the end of the flight they almost sprinted down the aisles. Movies were not great. No place to get up and stretch your legs since they closed off so much of the back end of the plane. I have never seen that. My flights with Qatar were much better in comparison.

No delays Better food Nicer staff

No delays Better food Nicer staff

My flight was canceled!!

My flight was canceled!!

Flight delayed. Bags lost. Flight attendant never coming by when light on. No WiFi or power outlet onboard.

It was the long delay and standing that was tiring. Then the rushing around to catch the connecting flights was exhausting for everyone I am sure. Airport was crowded. The crew didn't update us on our connecting flights while we were stuck waiting for the bus to take us to the terminal, which caused more anxiety.

Canceled the flight and rebooked without telling me

Wasn’t able to even take this flight. Got canceled on me the day before I was supposed to leave

They wouldn’t let me board. I had to go to the ticket agent 2 times. They canceled my original flight and rebooked me for the next day. Lost my Luggage

My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.

Delays Needed to board a buss to get to our airplane.

The food was surprisingly good, and the beverages plentiful. The seat back entertainment screen was super fun. The only problem was that my seat back did not recline, while those around me did. And on a 9+ hour flight where I knew I needed to sleep, really uncomfortable. I was definitely unable to sleep. 🙁

The flight was cancelled at the last minute. It was a big inconvenience especially when you pay a lot for your ticket and plan a vacation and can’t get to it on time.

Lufthansa, scheduled me and took my money, then canceled the flight, rescheduled me on a flight that could not reach its connection with its United Airlines partner. They left me stranded in Chicago both airlines blaming it on the other. Did not provide a hotel voucher, and did not arrange another flight until 24 hours later. Lufthansa and United provided a horrible experience. I will try to avoid flying these airlines at all cost in the future.

Plane delayed and we missed our connecting flight.

Our flight to Frankfurt arrived late, and the flight to Slovenia left early so we missed the connection. We waited for over 6 hours and still only have a slight chance of making the flight the next day at 9am because we have standby tickets.

It was cancelled!

No food or entertainment.