IATA Code | IB |
---|---|
Routes | 184 |
Top route | Barcelona-El Prat to Madrid Barajas |
Airports served | 95 |
Top airport | Madrid Barajas |
2 h delay, poor service, only one bathroom for business class. Not worth the price of the ticket
I was told international flights are very nice however this one was not. We were so cramped in our seats that it was very uncomfortable. The attendants catered to the passengers that preordered their food and seemed 'put out' when we wanted to order something. We ordered a croissant sandwich and got a bagel sandwich. My husband ordered a coffee and never got it. We were so thirsty and had to go looking for someone to get some water. The food was horrible. The bathroom was filthy. The movie selection was not good.
They put us on budget airline Wamos for 9hr flight with no entertainment and very small seats
The crew members are wonderful. We got the best service and foods during the trip. We will use the company again when travel to Europe and tell our friends to do so.
We flew Level for the first time direct from Barcelona to San Francisco, and wow, we were pleasantly surprised: large, comfortable seats in economy class, the crew were very friendly and polite the entire trip, and the food and entertainment options were great. We would absolutely fly them again.
paid for premium economy, and it was a waste of money. Got slightly more legroom and that was it. Definitely an inferior product to their airlines premium economy. Service was rude when you could actually get it. Never again
- Plane wa 4 hours late - Staff were nowhere to be seen on the entire trip - Passengers kept cutting across exit row to use the bathroom. Staff refused to help. I Constantly had people stepping on my feet and waking me up. (I have a foot injury and this was extremely painful)
Was a pleasant experience
The flight was fine the service was good. The plane could be cleaner
Boarding not to organized
The crew was relatively rude. One of the hostesses was pretty much throwing things at people. The seats really were not comfortable at all and first of all I had paid to have a seat 23H and then when the boarding pass came through they were trying to sent me and seat 55. And I had a very hard time getting this changed to 23H where I was supposed to sit I had to rummage through my things to find my paper receipt 😞
Our flight was delayed from Rome to Madrid as well as several other flights coming in and Iberia held the flight for almost 1 hour for all of us to get on the plane and make sure our luggage was coming with us to Dallas!
Flight was assigned to Level Airlines and meal information was not provided to Level. Level flight attendants refused to serve meals to our family because it was not indicated on our tickets.
I didn't expect food on this flight but they give us breakfast, they also check in our hand baggage for free
They did not explain at a right time for the almost 1.5 hour’s delay after landing. And I think food should be served to every passenger for 9 hours flight, not optional.
The space between seats is too tight, the entertainment didn’t work, no complementary drinks or food is offered.
Shame on this company More than 5 hours delay and what a mess Business class with zero service - no pillows, no blankets, no drinks Economy class with no reserved seats- people were mad
Never made this flight it was unconfirmed by Iberia according to American Airlines This trip was a total nightmare, got to the airport in Wed March 8th after confirming all flights, only to be told by American Airlines that we are not confirmed on the flight. We met a pretty rude and unhelpful AA check in agent by the name of Ali. American said it was not their problem, contact Kayak/Chatdeal and sort out your issue.Chatdeal said all flights were confirmed and it is the airlines fault. So it went, we were kicked between American, Kayak and Iberia spending hrs on the phone- all said it is not their fault.Spent 9 hrs in the airport on Wed 15th trying to sort out. Luckily, we met a really nice AA agent Shawnna G who went way beyond the call of.duty to help us out. We were put the next day on Thurs 16th from DfW to San Paulo Brazil the onto Madrid!! Imagine that..10000 miles and 20hrs of travelling to get to Madrid from Dallas!! Our trip took 3 days to get there ..Wed 8th Thurs 9th and Fri 10th.Got there on Sat 11th, so lost 2 days of our vacation and a lot of emotional and physical stress on our 2 kids travelling with us.
This trip was a total nightmare, got to the airport in Wed March 8th after confirming all flights, only to be told by American Airlines that we are not confirmed on the flight. We met a pretty rude and unhelpful AA check in agent by the name of Ali. American said it was not their problem, contact Kayak/Chatdeal and sort out your issue.Chatdeal said all flights were confirmed and it is the airlines fault. So it went, we were kicked between American, Kayak and Iberia spending hrs on the phone- all said it is not their fault.Spent 9 hrs in the airport on Wed 15th trying to sort out. Luckily, we met a really nice AA agent Shawnna G who went way beyond the call of.duty to help us out. We were put the next day on Thurs 16th from DfW to San Paulo Brazil the onto Madrid!! Imagine that..10000 miles and 20hrs of travelling to get to Madrid from Dallas!! Our trip took 3 days to get there ..Wed 8th Thurs 9th and Fri 10th.Got there on Sat 11th, so lost 2 days of our vacation and a lot of emotional and physical stress on our 2 kids travelling with us.
Check-in process was unclear, leaving us uncertain about a lot of things, crew was not very friendly and welcoming.
Pros: The crew was extremely kind and selection of food/drinks was excellent.
Cons: The food abs the service provided by iberia representatives at the counters at the airport
Cons: I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me.
Pros: The crew was great
Cons: the food
Cons: The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late
Pros: Nothing
Cons: Being able to go home
Pros: Lounge closed - last to board for business
Cons: Food and Service in Business Class
Pros: The flight happened and no incidents on the flight.
Cons: Was actually RyanAir. Won't be flying them again. The checkin experience was a nightmare. Only had three very long lines. My line closed when I was almost to the front. When I did talk to someone found out I needed to have my passport validated by another Ryanair person and would have to leave the line. The person checking me in couldn't validate my passport, Really?? At every other airline the checkin person validates your passport.
Pros: On time
Cons: The boarding
Pros: On time
On board Iberia flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the Iberia assistance team will most likely ask you to pay extra for checked luggage.
Iberia offers direct flights to 92 cities in 38 different countries. Madrid, Barcelona, and Lisbon are the most popular cities covered by Iberia.
Iberia concentrates most of its flight operations in Madrid.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Iberia.