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|Top route||Barcelona-El Prat to Madrid Barajas|
|Top airport||Madrid Barajas|
Pros: I really like the preferred seating area and the crew overall
Cons: Boarding was communicated by areas one time only. I would suggest to repeat communication of the areas that were told to board before so if you missed the first one you don’t have to wait until the end
Pros: The crew was extremely kind and selection of food/drinks was excellent.
Cons: The food abs the service provided by iberia representatives at the counters at the airport
Cons: I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me.
Pros: The crew was great
Cons: the food
Cons: The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late
Cons: Being able to go home
Pros: Lounge closed - last to board for business
Cons: Food and Service in Business Class
Pros: The flight happened and no incidents on the flight.
Cons: Was actually RyanAir. Won't be flying them again. The checkin experience was a nightmare. Only had three very long lines. My line closed when I was almost to the front. When I did talk to someone found out I needed to have my passport validated by another Ryanair person and would have to leave the line. The person checking me in couldn't validate my passport, Really?? At every other airline the checkin person validates your passport.
Pros: On time
Cons: The boarding
Pros: On time
Cons: When you book BA and end up with Iberia, that’s definitely not what you want...
Cons: Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting.
Pros: Iberia is great
Cons: Great airline Iberia is great
Cons: The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership.
Cons: Offer a free beverage would have been nice
Pros: Food was very good and crew was very friendly
Cons: Seats were very small... very uncomfortable travel 10hs in a tight seat!
Pros: The onboard store.
Cons: USB ports. They were off.
Cons: Food selection
Pros: The atendió
Cons: El embarque
Cons: We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late
Cons: El trato de la tripulacion, la renovacion de los aviones
Pros: On time Easy and no issues
Pros: The entertainment was nice!
Cons: The seats were not comfortable
Pros: Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service.
Cons: The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience.
Cons: more space and be able to recline
Cons: The seats
Pros: Friendly crew, comfortable seats, good boarding process!
Pros: The crew was okay,...and we got there
Cons: The plane, was a piece of junk, and the AC wasn't working.
Pros: Awful food selection, small entertainment selection, none of the crew knew how to properly board the plane and left guests waiting in the aisle for over 45 minutes of standing for no reason and then yelled at the passengers that we were 'late' and that the standing passengers were causing the delay of the aircraft! The staff were VERY, VERY rude. I would do yourself a favor and NEVER fly Iberia!
Cons: Everything. They need an entirely new flight crew, new food service, new gate attendants, new baggage check, new ground crew. Just a joke.