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Cons: The 5 hour flight was extremely full. No chance of social distancing. Did not feel safe for my family.

Cons: The plane was extremely full. No chance of social distancing.

Pros: La atención súper mal La azafata con una mala actitud cuando me hacia una pregunta Retraso de más de una hora en la salida del vuelo

Cons: Necesitan una mejor capacitación en la atención al cliente las azafatas

Pros: economy plus legroom.

Cons: actual reclining seats, edible food, broader movie selection and newer films.,

Pros: Nothing

Cons: How about a sip of water atleast

Pros: Uncomfortable seat. Super old aircraft. Wasn’t even given water

Cons: How about a sip of water atleast?

Pros: I didn’t like a thing! I cancel that flight a month ago, you said your were going to pay me back but I haven’t receive my fund. I have been back in America for month. Everyday I call nobody pick the phone or I’ll be on hold for hours until I hangup

Cons: What you can do better answer the phone and give me my money back.

Pros: The crew were dope

Cons: The flight was completely full and uncomfortable

Pros: Nothing . Flight was cancelled

Cons: Refund my money!

Pros: This flight was cancelled

Cons: Hire better competent people

Pros: Same

Cons: Hire better competent people

Cons: They over sold the flight. Also they had numerous passengers on the flight that were not wearing/using a mask

Pros: The plane wasn't very full.

Cons: The flight attendants did not properly wear their masks nor did they enforce the proper use of masks.

Cons: Still haven’t left after two maintenance issues on two different planes, one of which aborted takeoff.

Cons: There was no proper social distancing and safety measures followed. The plane was packed and the flight was almost an hour longer due to excessive cargo according (to the pilot).

Pros: United Airline is lying to its guests. United advertise they will be middle seat between pesengers and we board a packed flight today. United is irresponsible and putting pessengers at risk of covid-19 exposure! This is unacceptable. False advertising - people paid for social distance on the plane bit encounter the opposite !!

Cons: United Airline need to be HONEST! United broke my trust. United need to update its message online and be honest - that they only care about profit during this pandemic!!

Cons: Please was 9 hrs late ! Staff gave us a drink inthe first 2 hours and was unpleaseant and rude we embark 3 times disembark twice Fisrt my seat was broken and I was told verbatum :" I am not a mechanic can't help you by hostess" second the audio system did not work and the attitude of the staff was playing on trowing the monkey to the gate hostess and her answe was the attendant decide Finally , I got a recining seat with audio and a lot of staff attitude ! AND I am a silver menber not for long

Pros: nothing.

Cons: there was no flight. pay attention, kayak.

Cons: The front desk in Vancouver, Canada did not allow me to board the plane to Tokyo. I am supposed to attend the memorial service of my Mom who passed away two days before.

Cons: The front desk did not allow me to board the plane. I am supposed to attend the memorial service of my Mom who passed away two days before.

Cons: Flight over an hour delayed due to staffing. Leaving me delayed to a Covid19 testing site that is down.

Pros: Never got there. We are still in the Dominican Republic where United Airlines abandoned us.

Cons: They shouldn't have abandoned my family in the Dominican Republic.