Cons: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Cons: "check in was a nightmare it took over an hour of being pushed without anyone controlling the queue"
Pros: "Great crew and comfortable seat"
Pros: "Staff ok"
Cons: "I HOUR DELAY"
Pros: "Everything went smoothly."
Pros: "Crew was very nice and the plane was comfortable"
Cons: "There were no outlets nor entertainment, and boarding was a little long"
Pros: "Flight crew was great. Enough leg room"
Cons: "Seats that recline"
Cons: "Seats were very uncomfortable"
Pros: "Very kind and helpful crew"
Cons: "Boarding process with a wheel chair passenger should be better organized"
Cons: "Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either"
Cons: "Unexpected baggage charges despite only taking carryons"
Pros: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Cons: "Boarding process was not as effective at Gatwick airport as expected."
Pros: "Good enough for price. Quite long boarding process."
Pros: "Great that cabin bags were offered to go in the hold"
Cons: "Having boarded on time, seemed to take ages taxiing around before lift off, hence delayed start and late arrival on an already late evening flight."
Cons: "Late. Boaring hectic."
Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Pros: "Fast easy hoarding. Friendly staff"
Pros: "EasyJet is always a good option. Baggage is included which is not common these days among small airlines. Flight attendants are very friendly."
Cons: "Delayed ! Jet bridge was a mess and super hot! Almost passed out from heat"
Cons: "Just under a three hour delay without notice"
Pros: "Fly leaves on time"
Cons: "Seat too small and did not move, no entertainment and no food"
Pros: "Easy check in and boarding."
Cons: "Seats are uncomfortable but again it’s made just for short distances"
Cons: "I had booked a day trip to London. The night before flight I received phone call from Easyjet offering me Euro250 to take a later flight as only a smaller plane than planned was available. But then you decided obviously not to send the smaller plane but did not bother phoning or emailing us customers as you had done the previous evening. I wasted more than half my day (1.5hr drive to airport plus 3 hours a airport) as I had to reschedule my day trip for a later dater to fit in the few meetings I had. I understand problems arrive, but Easyjet push their planes too hard. They are often late. Unreliable. At least communicate to your customers if you care about hem"
Pros: "Friendly staff. Quick trip"
Pros: "Staff was friendly and plane was clean and roomy"
Cons: "Flight was late"
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Cons: "The take off was delayed too much."
Cons: "Dealing with being overweight Seating was a bit tight"
Cons: "The crew was very rude and aggressive. I had a woman bag and a small cabin bag and they require me to put the handbag into the cabin bag, which is fine. But i arrived to the flight after an injury in my leg when i can barley walk and needed my handbag as it has my painkillers and my leg band, but they refuse to let me keep it and keep insist that i have to put it inside the cabin bag. At the end i paid 60 euro!!!! for that as i didn't have energy to argue and the flight was about to leave. This is the last time i'll use easy jet!!! i'd rather pay more and get some human behavior. very very poor and disappointing experience."
Cons: "flight was delayed"
Cons: "Due to a late arrival in Mykonos by Eastjet caused me to miss my next Easyjetflight to Berlin. This left me stranded in Gatwick for 24 hours and I had to pay a fare increase on top of it! That's total BS! I had to stand in line at customer service for over 45 mins only to be told that there was nothing they could do. Gatwick is freezing cold and I was forced to put on many layers of my clothes just to prevent freezing. It was suggested that I get a hotel room. I was on a tight budget and couldn't afford a hotel, so I was forced to sleep in the terminal. I had a hotel reservation in Berlin for the night that I slept in the airport and lost a day and a half of mt vacation that I can't recover. All in all it cost me an additional 70 euros to re-book as well as $150 for my hotel room and 20 euros on cheap airport food. Im really pissed!"
Pros: "Boarding and Crew were excellent"
Cons: "There was no acknowledgement from EasyJet, when i called Customer Service, that there was a strike at the Barcelona airport. After waiting on the security line for 90 mins and concerned we were not going to make our flight, I called to find out what my options. I was greeted by a very rude and unhelpful individual who ended up just hanging up the phone on me after asking if she could help me by telling me my options. Not exactly something I wanted to experience after the frustration of waiting on a line for 90mins."
Pros: "Not really anything since your system caused me to miss my connection at Gatwick, despite having ample time of 2+ hours."
Cons: "Didn't like having to put up a family of four overnight in 2 London hotel rooms and being charged Norwegian transfer fees of about $1000. #AboutToGoViralOnNorwegianUnlessThoseFeesWaived. Call me. John 949.439.7256"
Pros: "Very friendly and funny captain / attendants"
Cons: "Seat was very uncomfortable, even for an airplane seat. It felt like it was slanting forward, so I couldn't sit still. The volume on the announcement system was also EXTREMELY high, so every time the crew made an announcement everyone jumped. It also repeatedly woke up small children, who cried every time."
Cons: "Your check in system, does not work well"
Pros: "Quick service in the cabin and food was reasonable"
Cons: "The flight attendants did not hand out the disembarkation form prior to landing...LOTS of passengers were trying to make connecting flights and were delayed due to proper forms NOT being offered to us inflight."
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
Pros: "Friendly and presentable cabin crew."
Cons: "Flight delayed by about an hour."
Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"
Cons: "Flight delayed two hours, with Kayak sending me alerts of the delay. We get to the airport on time anyway, wait in line. No one does a last call for the flight. We get to the desk, EasyJet didn't let us check in because we were 1 minute past the 40 minutes prior to takeoff. Except it was 2 hours and 40 minutes to take off. I had to book a different airline out of a different airport to go on vacation. Kayak and EasyJet customer service weren't taking calls as its as early in the morning. Overall horrific and cost a ton of extra money."
Pros: "flight was comfortable"
Cons: "boarding was chaotic"
Pros: "Nice big plane very nice polite staff"
Cons: "No entertainment"
I like your spacious seat where you can sit comfortably and stretch your feet. For some passengers like me I most often prefer my wife to sit by me which would have not been possible but for a kind fellow passenger who offered her seat and ato to wise Waitress who convinced her. Do you extend your services to Liberia, West Africa? If so, my wife and I would like to book in October for Monrovia, Liberia, West Africa
Easy boarding, little issues in the airport. Friendly staff in board.
Too many hours of delay ( 4)
Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"
Cons: "Both flues were really delay really disappointed"
Pros: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Cons: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Cons: "The flight was delayed for 40 min"
Pros: "Service, smiling and attention to details."
Cons: "No kosher food."
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."
Cons: "No air conditioned 2 hours late Poor ground service"
Pros: "The flight was overbooked so they took my wife of the flight"
Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pros: "It flies direct to the airport that I wanted to go to."
Cons: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Cons: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"
Cons: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Cons: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Cons: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Cons: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Cons: "Everything. Worst service I have ever seen on a flight."
Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Pros: "cheap, on time"
Cons: "no reclining chairs, no free water"
Pros: "Staff aboard the aircraft were very nice and so was the passengers."
Cons: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Cons: "Lots of hidden charges."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Pros: "Flight was on time unlike outward trip which was just under 2 hrs late"
Cons: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Pros: "Non stop"
Cons: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Pros: "Friendly staff members"
Cons: "They didn't have blanket and it was very cold.."
Pros: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Cons: "Boarding involved a long wait standing on the tarmac in the sun."
Cons: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Pros: "Magazine was pretty good. Staff were smiley and nice."
Cons: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."
Convenient and comfortable, no frills but premium compared to Ryanair
There were no agents for check in until 10AM when the flight waa booked to depart at 11:40 AM. Also, there was no distinction between Priority and Non-Priority so everything was a right mess. While queueing, I was informed of a flight delays while all the airprt screens where showing the previous time - even informing of a gate number which confused many of us.
Late take off, and wish you wouldn’t charge for water, a basic need, as it is free everywhere else..
On time, we’ll organised and friendly. Booked extra leg room luckily as the seats as standard have little leg room if you are over 5’4”
Late flight, dirty plane, late disembarkation.
The flight was delayed by more than an hour, there was a delay after arrival to Luton and the bags were very much delayed too.
Not on time 2.5h delay Very poor ground services
Flight been cancelled twice..than I haven’t fly with WIZZ ..I have fly with British Airways and changed the Airoport too because those changes.Not really happy taking on consideration that been cancelled with out notice
Delayed 3 hrs .. and rude stuff .. not correct.. dot waste money
The flight was cancelled just 4 hours before the take off...
Unacceptable delayed flight for almost 2 hours
No food on board. Not comfortable. Had to move seats was delayed more than 3 hours.
Was never offered a drink or refreshment near middle of plane. When I asked for a drink was told they’d run out of milk. Flight was nearly 5 hours! Very cramped seating and issue with on-line boarding card.
Pros: "Standard comfort for a budget flight."
Pros: "The food and beverage selection as always. The seat was quite pleasant as well."
Cons: "Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving."
Pros: "I appreciate having updates about the flight mid flight."
Cons: "Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane."
Pros: "The food was amazing as usual. The crew's service was great!"
Cons: "Top cold inside. 35-40 % of the journey we had turbulences"
Pros: "We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit."
Cons: "We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again."