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Pros: "The crew was cool."
Cons: "More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability."

Pros: "Noce ride. Cabin crew was very friendly and helpful"
Cons: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"

Pros: "The crew was helpful. Flights were on time."
Cons: "The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!"

Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."

Pros: "Upgraded to first class!"

Cons: "Great airline, great staff."

Pros: "The staff were very attentive and polite at all times!"

Cons: "Emirates could do better!"

Pros: "Yep crew very good .and kindly. Seat super comfort."
Cons: "There no usb charging on dubai airport."

Pros: "Was ok"
Cons: "Water bottle to all the passengers."

Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"

Pros: "The comfort and smooth boarding procedure"

Pros: "Good flight and on time."

Pros: "Boarding was good"
Cons: "Peanuts !! Ban them please"

Pros: "Plane was clean, on time and pleasant seats. Staff was attentive but not exceptional. We landed early! WiFi was free for a bit but very slow. Variety of entertainment was excellent."
Cons: "Entertainment system was excessively complex for no good reason. Seats were about average for business class. Screens were older and too far. Sound system was subpar."

Cons: "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."

Pros: "The crews"
Cons: "The wifi is bad the food is bad im in business class"

Pros: "Smooth flight"
Cons: "The food"

Pros: "Smooth flight"
Cons: "The food"

Pros: "Nothing"
Cons: "EVERYTHING"

Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"

Pros: "We got upgraded to business class--best experience of my life!!!"
Cons: "No one single thing was wrong"

Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"

Pros: "Nice comfortable seat in business class on A380"
Cons: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."

Cons: "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"

Pros: "Food"
Cons: "We reached very fast"

Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."

Pros: "Service on time nice attendants clean plane modern"

Pros: "www.Web.HR"

Pros: "Smooth ride. Great food."
Cons: "Slow boarding started later than expected"

Cons: "I have no space for my legs ..i have 1.97 cm ..other things are excellent"

Pros: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."

Cons: "The ac wasn't working properly just hot air being blown"

Pros: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Cons: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."

Cons: "Seat selection is paid."

Pros: "As above"
Cons: "As above"

Pros: "Friendly crew, excellent entertainment"

Pros: "Long flight. Not enough overhead space. Crew was great. Food ok. Seats get very uncomfortable on a 15 hour flight"

Cons: "The crew was very impolite."

Pros: "We asked for an imodium and were deplaned and forced to pay $500 as a fine for being ill."

Pros: "Flight leg space and inflight crew are good"
Cons: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"

Pros: "Enjoyed the flight and would rate the overall experience 4+. The only negative is the unduly long time for the luggage to reach the belt. You may like to look into this. Thanks."

Pros: "Overall everything was good."
Cons: "Poor check in services in Nairobi. I waited for 1 hour and half to get my boarding pass."

Cons: "It was too cold and the blanket was too light"

Cons: "they are delay 2 hours"

Pros: "The crew could not tell if the meal. Is nut free. Management should make sure crew know ingredients of meals. Or caterers should specify to aireline and crew members of meals contents."

Pros: "Kind flight attendants food."
Cons: "Too crowded."

Pros: "The crews were curteous and helpfull. The food served was fresh and tasty and was of pretty much of our Indian taste. The cleanliness in side the plane was par exellence. Keep up good job. It was pleasure flying with Emirates."

Pros: "All was good"
Cons: "Nothing was amiss"

Cons: "At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good"

Pros: "The Turkish Airline crew are treat you as guests not as customers."

Pros: "It was a great flight."
Cons: "The cabin temperature was a little warm"

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Cons: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"

Cons: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."

Cons: "Plane delayed Missed connection"

Cons: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."

Pros: "On time."

Pros: "I had heart surgery and they would not refund us the money Even after I got a note from my doctor that I would die on the airplane from the cabin pressure change they did not care"
Cons: "Nothing they suck"

Cons: "Long lines and very slow"

Pros: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Pros: "AMAZING AIRLINE. Anyone traveling to this part of the world, fly Turkish!! Best international flight I have ever taken."

Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pros: "Everything- well done"

Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

Pros: "Overall was just ok"
Cons: "Dirty smelly bathrooms Bad breakfast"

Pros: "Superb entertainment system"
Cons: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."

Pros: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Cons: "No air in cabin"

Pros: "Comfortable seat. Food acceptable."
Cons: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."

Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"

Pros: "Awesome service, comfy business cabin!"
Cons: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."

Pros: "All aspects of the flight were flawless. Lounge in IST is always a great addition."

Pros: "Nice to have food on such a short flight."
Cons: "No USB charging outlet."

Pros: "Very nice crew"

Pros: "the crew were great clean cabin"
Cons: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Pros: "Crew was nice and courteous."
Cons: "I'm 2.05m tall, and had no leg room or an exit seat. These seats should be saved for these specific occassions, which made the flight uncomfortable."

Pros: "Crew was top notch , food was great, loved the hot towels you get to freshen ourselves with, crew friendly and very patient. Loved that flight wasn't full and the three of us could spread out and be as comfy as possible."
Cons: "Very late 1.5 hours leaving JFK on way to Istanbul causing us to miss our connecting flight to Tel Aviv. Arriving almost 2.5 later in the evening."

Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"

Pros: "Things that I liked I expected - we take it for granted: crew must be polite, boarding - efficient, leg room is normal."
Cons: "Even in business class leg room is not ample, aircraft seems to be quite old, inside is well scoffed and scratched, my foot rest couldn't be raised or extended, no personal ventilation, temperature is interchangeably too hot or too cold, movie choice is far from awesome"

Pros: "Very nice service"

Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pros: "I enjoyed that it was a new plane."
Cons: "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."

Pros: "Delicious meals, friendly crew, good selection of entertainment."

Pros: "Food was excellent."
Cons: "Can't think of anything."

Pros: "Add good airline to Atlanta to eu"

Pros: "Small plane..no comfort"

Pros: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
Cons: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."

Pros: "Pleasant crew, great quality service, good food."
Cons: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."

Pros: "Service Good Clean On time"
Cons: "Price is high"

Pros: "Pillows"
Cons: "No vegan good woithout order"

Pros: "Crew was very nice though took very long to clear after meal. I love flying with Turkish Airlines on my business trips I guess August is not the best time .."
Cons: "Flight was very full yet boarding was done with bus not a walk trough gate Screaming children and loud parents made the short fligh literally a nightmare. This is not in the airline control unfortunately yet impacted badly on my flight experience."

Cons: "Refused to refund cancelled flight"

Pros: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
Cons: "No inflight entertainment. Food was poor, but it was only a short flight."

Cons: "Security going from venice to Istanbul then israel could have been better"

Pros: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."

Pros: "the boarding was fine, we were on time and the staff was pleasant."
Cons: "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."

Pros: "Crew and food were quite good"
Cons: "Leg room was quite tight on plane the carry on bag limit was too restrictive at 8kg"

Cons: "The touch screen did not work properly"

Pros: "Perfect"
Cons: "Nothing. Flight was amazing"

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "Services is good ."
Cons: "Food can be better"

Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Pros: "Excellent crew, good food & movie selection."

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "Just as I expected. And I made my last connection easily."

Cons: "Don’t be late"

Pros: "Very friendly crew and on time with no problems."

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pros: "Quick flight"

Pros: "The crew!!"

Cons: "lost baggage"

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "The service"
Cons: "The seats"

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"

Pros: "Good flight, arriving well on time."

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "Booked extra room seat which gave me good room for seating"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "Everything. A truly faultless experience!"
Cons: "Nothing"

Pros: "The flight was great."

Pros: "The supplied pack of toothpaste/toothbrush"

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Pros: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Cons: "lack of meal options"

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Cons: "sardines!"

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Cons: "Would be nice if there was wifi on board"

Cons: "Terrible moslem food, too much lentil with tasteless chicken"

Pros: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Cons: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

"Mismanaged"

Cons: "No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable."

Pros: "La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema."

Cons: "Foord service poor overall"

Pros: "Good quality overall from Etihad"
Cons: "Selection of movies/tv was pretty dire and the wifi was awful."

Pros: "Overall service"
Cons: "I had to check in my cabin bag"

Pros: "The food and the in-house entertainment"
Cons: "My co passengers."

Pros: "Both planes had USB ports for charging phones. Food was better this time."
Cons: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."

Pros: "Flight cancelled"

Pros: "services are good. flight is on time."
Cons: "Movies don't work properly."

Cons: "Seat was damaged, not conformed and dirty, like it wasn’t cleand after previous flight. Pillows was used before us. Business calss should be nice"

Cons: "Poor service"

Pros: "I found the crews and their services good. Food served was tasty and healthy."
Cons: "The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight."

Pros: "Food and entertainment library was good"
Cons: "If your someone with mild restless leg syndrome, go business class or the leg room package or you will be miserable."

Pros: "service"
Cons: "meals could be improved"

Pros: "The movies were okay."
Cons: "The fellow traveller next to me was a large man who unfortunately spilled over onto me, either his legs pushed mine away or his arms covered mine underneath his. Then as it was a night flight, he fell asleep and snored in my ear - I didn't get any sleep at all. All in all it wasn't a nice experience."

Pros: "Decent airline food, good entertainment options, pleasant and patient crew members"
Cons: "Crowded flight, marginally comfortable seats, meals served at weird times"

Pros: "Good flight"

Pros: "The new Aircraft is wonderful"
Cons: "Food quality is not good"

Cons: "On the boarding time thy check you handcarry wait and on that time if you have extra wait they want to throw I don’t like that because on the counter if they check and tell you have exsis wait you have a option to give your extra stuff to your attendant but they give hard time to pas Sanger’s I really hait that sevice"

Cons: "Mishandled baggage"

Pros: "Nothing."
Cons: "Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair."

Pros: "The crew were really accommodating."
Cons: "I had chosen an aisle seat and vegetarian food online. Neither were given. The food choices were meager."

Cons: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."

Cons: "Food choices were limited"

Pros: "This airline is the worst airline ever"
Cons: "My complain is more for the ticketing and not the entire flight. Never got a chance to fly with as I missed my flight. The ticketing guys did not help or seem to be interested in helping me find anoyher flight. All as I was concerned my missing of the flight was taken as a gain for the to make more profit with this situation. The people I called to talk to were so rude and sometime even hang up the phone on me.. They ended up cancel my return flight too even though it’s suppose to be 1 month from now. They did not care if anything went okay with me, they kicked me out of their space. I ended up spending $2000 to book another flight. For this reason I hate this airline and I would never ever recommend it to anybody which I know they wouldn’t care because they will still make money but im gonna warn everybody I know to stay away from this airline"

Cons: "Business class seat not very comfortable when in flat position. Chaotic boarding and very slow check in."

Pros: "Great and very patient crew!"
Cons: "Boarding process chaotic"

Cons: "Never goingvto book flight with eithad again. Very bad customer service at the boarding. Very rude, very bad attitude, very unprofessional. They have given very hard time while boarding at dfw airport. Never going to go with this airlines again."

Pros: "The flight and the food was good"
Cons: "NA"

Pros: "Good food and vegetarian options"
Cons: "Not very good movie options"

Cons: "Food choice was limited. Entertainment choices were inadequate."

Pros: "Crew"
Cons: "Food and it was too cold aircobdition"

Pros: "Service"
Cons: "Chai ☕️ should be good"

Pros: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Cons: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."

Cons: "Lost baggage at LA after deboarding no body guide from where to collect baggage where to go all mismanaged"

Pros: "The crew was nice"
Cons: "Food could be improved upon and entertainment system should be available the whole flight"

Pros: "Is very nice is on time on everything ...."
Cons: "Everything is good"

Cons: "We were asked to stand for boarding. And instead of having us board they boarded first class and handicapped people. I understand these people have the right to board first. However, if you know that you have more than 20 handicapped to board first do not have an entire zone of people stand for 40 minutes"

Pros: "The crew was helpful and respectful I liked the entertainment and everything the sleeping kit and blankets they provided"
Cons: "I would've liked less condimented food options The plane was delayed for an hour and they didn't acknowledge it or apologize"

Cons: "The flight is a 777 or 787. This is the flight has cramped up legroom in economy. It's a 17 hour flight and the aircraft is not comfortable at all in economy. The food is a hot or a miss. They have 3 items on the menu but chances are by the time they get to you they run out of the non veg options and you are stuck eating dal and pulav. Flight attendants on the flight were okay, not super helpful if you are traveling in economy"

Pros: "I like the Menue idea. I like the service. The food was served frequently."
Cons: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."

Cons: "Too cold in the airplane"

Pros: "Timeliness of the flight and communication from the flight deck."
Cons: "Particularly on the flight from Abu Dahbi to Washington, D.C., attendants were rude with not only me, but other customers. They were short in their responses, forgot requests multiple times, and didn't make the little bit of extra effort to provide translators in Arabic, ensure an elderly lady next to me had the meal she needed, and secure the food options that we asked for. Our row was told us there were no more chicken meals for example, when we saw an attendant on the other side of the plane offer consistent chicken meals for multiple rows to come. They were just being lazy and didn't even want to ask."

Pros: "I sat in the aisle seat so it was fairly roomy. The movies selection was very good."
Cons: "The Air Hostess was fairly rude to one particular passenger. Given that that passenger was fairly aggressive in asking for children kits, and the Air Hostess was doing her best to inform her that she has to give them all to the children first. Unfortunately it was very condescending the way she talked to the said lady. I felt that it could have been handle better. The guy next to me, his On Flight entertainment wasn't working. i felt bad for him."

Pros: "Nothing specific..."
Cons: "I know this sector is can be tough on the crew... But got a very routine service with not much eye contact... For my coffee was given one sugar/creamer... Before I could ask for another the steward moved away... Didnt bother to check if I am fine...., Also, they ran out of water around landing time :( Entertainment was not available until after 10 or 15 mins take off and cut 10 mins before landing... Felt like second class..."

Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."

Cons: "No person travelling from New York received their luggage in New Delhi. After a frustrating wait in Abu Dhabi terminus for 24 hours to be subjected to another wait & search for luggage & eventually fill the displaced luggage forms was quite an ordeal. The only silver lining was that the luggage was eventually sent home after 72 hours. NEVER EVER RECOMMEND ETIHAD FOR TRAVELLING"

Cons: "Cabin crew was not responsive to our simple needs for glass of water or serving specific meals we had ordered(JVML). after lots of discussion they found the proper meals for us."

Cons: "The crew over exaggerates everything, I asked for an airsickness bag and I was offboarded! They didn't even rebook a flight for me!!! I had to buy one myself"

"Iberia abandoned its own passengers by delaying an earlier flight. About a dozen of us missed out international connecting flights and the plane was still on the tarmac in "delayed" status. Uneeded headache for Iberias own screw up. Booking through Kayak added extra layer of complexity when trying to make changes."

"The flight from Madrid to NYC was operated by American airlines,it took them a while to figure it out that I'm on flight number 095,it was really frustrated and a lot of pressure for me.finally a wonderful lady figure it out and helped me to go on the flight back home to NYC."

Cons: "El trato de la tripulacion, la renovacion de los aviones"

Cons: "The suitcase did not zrrive"

Cons: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."

Pros: "Buena comida a bordo y peliculas de entretenimiento."
Cons: "Asientos incómodos oara un viaje de 10 horas."

Pros: "Crew was friendly"
Cons: "Service was slow and sparse"

Pros: "Nothing at all"
Cons: "Seating, more space, luggage delivery"

Pros: "Competent."
Cons: "Food is mediocre at best and selection doesn't vary."

Pros: "Left on time, arrived on time, new plan, nice crew"
Cons: "Wi-fi did not work"

Cons: "The seats are amazingly narrow and uncomfortable for 5 hours flight."

Cons: "Toilets were REALLY dirty"

Cons: "Ibéria offers a terrible service to its customers"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Pros: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

Pros: "On time"
Cons: "SEAT was not confortable"

Cons: "Pedí que me manden la factura del vuelo y no me a llegado nunca."

Pros: "On time, clean airplane, smooth, good flight overall"
Cons: "No entertainment or food on board. Not even drinking water"

Pros: "Nothing"
Cons: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."

Cons: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."

Cons: "The plane was too cold. It doesn't matter they give you a blanket it's uncomfortable and a waste of energy"

Pros: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Cons: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Pros: "fast boarding"
Cons: "food is expensive"

Pros: "Good organization and time on flight."
Cons: "In 10 hours never offered water."

Cons: "Had to take a flight to New York 2 days later, then drive back home"

Cons: "No WiFi on a 10 hour flight!"

Cons: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."

Cons: "Krew. Comfort srat . Space."

Pros: "Nothing"
Cons: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Cons: "In flight entertainment didn't work and crew wasn't concerned and didn't do anything about it."

Cons: "crew took forever to clear up the food that was nasty..took an hour and also took forever to make rounds with coffee and tea. did not time dimming of lights to time of destination to be able to adjust to time difference. lack of bathrooms, on 4 working for a huge coach area. pretty bad experience"

Pros: "Internal Wifi to watch movies and music"
Cons: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"

Pros: "Seats in the first flight were very tight"
Cons: "No space for the legs!"

Pros: "The crew is excellent"
Cons: "My luggage didn’t make it to Madrid"

Pros: "Seats were too crowded. No leg room."

Pros: "Nothing"
Cons: "Everything"

Pros: "It was on time, very smooth flight. Price was great, bought last November, $365 round trip non stop"
Cons: "Seats too close together"

Pros: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Cons: "The only thing that I wish was different was that they had a vegetarian food option available"

Pros: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
Cons: "My connection flight to use was better on americal"

Cons: "Staff was not friendly"

Pros: "Boarding was very efficient"
Cons: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

Pros: "This was a long international flight so we got dinner, snack, and breakfast included. Food was decent, service fine, and entertainment selection was good. Also, since it was not a full flight, there was extra room and therefore a comfortable flight."

Pros: "Missed flight as scheduled changed forward by half an hour and re-organising another flight was difficult. Had to fly from another airport in Spain and transfer was without assistance. Staff did a good job at sorting a solution. The return home on BA was excellent and very efficient."

Cons: "Food was just ok"

Cons: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"

Pros: "Quick pickup of baggage."

Pros: "Surprisingly more leg room"
Cons: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."

Pros: "The entertainment was readily available."

Pros: "Boarding on time."
Cons: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."

Pros: "It would be much better to get water more often and maybe a few snacks"