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Over - amazing. The aircraft is somewhat old on this route.

Everything was great but the food portions and quality was awful

First time and very memorable, the finest flying experience ive ever had

Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.

Excellent comfort and entertainment. Service poor..Food average with little choice.

Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.

Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat

Delayed, Bad American style food (not tasty, horrible cheese for a flight to France). Incompetent cabin crew (I asked how to connect by cable my headphones and the flight attendant suggested me Bluetooth which is not available). Good space

The ground staff on Islamabad is horrible. The on board services are excellent.

Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.