Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
Short flight. Bare bones and kinda seeming like an older plane. But got me there on time and that's what counts. Perfectly fine flight all the way from start to finish.
Very limited legroom in a 10 hour flight.very old plane.
The flight was delayed for 30 minutes with no apparent reason. There is no entertainment at all, and no USB or electric outlets for charging your phone or tablet.
Austrian Airlines help and service was fine, but Kayak misled us into believing we had purchased a Business Class ticket. In fact, the tickets were only upgraded Coach Class tickets with luggage restrictions that belonged to the Coach Class. Very disappointed! Paid over $$$$ 9K for the two tickets. Very disappointing!
Not so good. I paid for a preference economic seat, and I couldn’t incline it back because it was blocked. They explained me that because is the last before emergency exit. The company new that but it was not explained in the seat selection
It was on time. Snacks could have been provided for free.
There was not enough sparkling water available during the flight from LAX to Vienna.
Austrian was not the issue. Kayak was terrible The flight was canceled. Frustrating but it can happen. The worst was Kayak's customer support around re-booking. I have chatted with a bot, than with a person who insisted the flight was still on as originally booked. while chatting i went on Austrian web page and told the kayak chat lady that the flight is shown as cancelled. She said she will escalate this and that someone will contact me within the hour. When I have asked her to give me the details of the flight she sees, She gave me the general A to B and return B to A. Totally unhelpful. After two hours I contacted them again, They were still saying the original flight is as scheduled and when I explained again I was told I will be contacted within 2-6 hours. NO ONE CONTACTED ME EVER SINCE! I have than contacted Austrian directly and was rebooked on a difficult flight. Kayak continued to send me irrelevant updates about my original flight. Terrible customer service at time of need.
Very bad experience with them and they canceled my flight three hours ahead and they just don’t care
Amazing crew, delicious food and drink selection. 12hr felt more like a 4hrs. Comfortable beds. Can’t wait for the new business class cabin
The seats are very narrow. Communication regarding bids for better seating could be better
Although I was flying in business class, the feeling, comfort and in general the whole experience was like flying in a low cost airline. Boarding by. Us, no priority to business class passengers. The plane was very old and looked poor and rely old. Seats do not recline. Space between rows very small. No separation between business class and economy. No separate toilet for business class passengers. Of course no entertainment, no WiFi and no charging. Very bad experience
Very poor. Seats like economy class, food unbeatable, no charging, no entertainment, no WiFi, boarding by bus - no justification for calling and pricing this as business class
The 737 lacked business-class seating. It was basically economy plus but with the middle seats left unsold. There were no TV screens but good food and service.
LOT was very disorganized at Istanbul airport with no communication with travelers. Our flight was delayed over and hour and a half and there were no announcements, displays or anything about it. It almost left me missing my second flight!
first and above all I liked the crew; everyone was one of a kind, friendly, professional, and eager to help.
The flight was very bad, the food and the staff was very rude. My last time with them
The worst experience ever! They never told me I had to transfer my ticket at the ticket transfer counter. They moved me to a flight leaving the next day, which was also heavily delayed. The staff at the airport were rude and not helpfull. I'll never travel with this airline again and will not recommend it
Lot still has not refunded me after they cancelled my flight to India!! Kayak had been awful at getting me this refund too. Will NEVER be using kayak or LOT again.
I canceled the flight but not wizz nor kayak replied to my messages. Worst experience from both
Everything was streamlined. Timely take off. Early landing. Great flight
Flight was delayed by two hours and we then sat on the runway for another 40 minutes and circled Gatwick twice making it 3 hours later landing this is very poor compared to all the other operators I’ve flown with the outbound flight was an hour late
Had to pay £45 to check in at the airport because I didn't check-in online at least 3 hours prior... and it wasn't mentioned on the booking / App (online check-in is only marked as "included service"). Upon landing, captain failed to land the first attempt and had to take off again for an re-attempt. Overall mid experience, would definitely pay a bit more at first to avoid this again.
Two of our boarding details were missing and they wanted to charge us 84 pounds for that, although it was totally their fault
They boarded us despite knowing we wouldn’t be taking off for another hour and boarded us into a plane who’s air conditioning was not working properly. So we were sat in a hot plane for an hour with no access to the bathroom getting hotter and hotter. A little bit of communication between the teams would have avoided this.
Crews are great, chill, good snack sets on offer, I didn't feel they play any annoying budget airline games. I will probably fly with Wizz every chance I get it
This airline is routinely voted the worse airline in Europe for good reason. If you have an option, just avoid them.
Wizz is the worst airline in the world, The firm behavior is similar to the Italian mafia, For booking, check in at the desk and not on line that charge 48euro each, the truly that was included in the confirmation is only half way the continuous flight after the connection is not included although ordered together as on flight with one stop,(no direct flight), they asked for another 58euro each, unbelievable behavior of the staff, actually you feel threatened by them, as I said Italian mafia. Last time ever in my life. Keep out of this airline and enjoy your vacation.
Pierwszy raz odbyłam tak pozytywny lot. Uprzejma, świetna załoga. Kapitana lotu W6 1771 z 6.01.2024, pozytywnie zaskoczył wyraźnym kontaktem i ciekawostkami na temat lotu, jak i informacja o zorzy polarnej zachęcając do zobaczenia przez okana. Delikatne perfekcyjne ladowanie WIELKI SZACUN i GRATULACJE dla KAPITANA!!👏👏👏
I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive
It was very good, good food good stuff, The toilets were a little stinky.
Lufthansa only flew me to Larnaca. I had to find my own way from there, and am out of pocket for a ticket and hotel expenses
No pillows provided. Chaotic boarding. No inflight entertainment. Flight arrived 25 minutes late.
Regular 3 across coach seats in “business” just empty middle seat
The boarding was a mess; I'm unclear why they can't organize it by boarding number.
Seating 4 hours without the possibility to recline the chair was very bad
Food was awful, it was a cheese sandwich that was frozen, smelled awful. How can you ruin cheese!
Never boarded the flight, Chatdeal didn't confirm my last flight to SEA fron FRA, resulting in me boarding a different flight to EWR which got delayed and caused me to miss the flight to SEA
food is v poor. by check in the staff not v friendly
