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Cons: "could not be delayed"

Cons: "I missed my flight because my previous flight was delayed 2.5 hrs"

Pros: "To be going home!"
Cons: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pros: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Pros: "Boarding was quick and we arrived on time."
Cons: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pros: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Cons: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pros: "What to like? The rudness? The delays? Or the fights on board!!!"
Cons: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Cons: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pros: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Cons: "I liked everything"

Pros: "Clean enough"
Cons: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pros: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Cons: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pros: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Cons: "The plane seemed very old, toilet in poor condition."

Pros: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Cons: "Serive to pay extra luggage very very slow"

Cons: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pros: "Crew, polite and friendly"
Cons: "delay of more than 6 hours and incorrect information"

Pros: "company gave out free drinks and snacks"

Cons: "They change the fly departing time with 12 hours before I was flying"

Pros: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Cons: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Pros: "On time ,clean aircraft..."
Cons: "Crew was very serious...a smile can make a difference....."

Cons: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pros: "Flight on time . Attentive crew . Good price ."
Cons: "Lack of leg room ."

Cons: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Pros: "Arrived early to destination"
Cons: "Lack of entertainment also limited drinks"

Pros: "The flight was punctual"
Cons: "I got charged twice for luggage and couldn't get a refund"

Cons: "Rude crew, not organised work , not enough space for legs"

Pros: "On time , crew good... no complaints"

Pros: "free breakfast great staff"

Pros: "Free drinks, cheap flight and fairly comfortable!"
Cons: "No allocated seat."

Pros: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Cons: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pros: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Cons: "-"

Pros: "Everything was awesome!!! I am going to buy only from you my next flights."

Pros: "nothing"
Cons: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pros: "Everything"
Cons: "Nothing"

Pros: "I recomand to Everyone to use the airlines!!Very good quality"
Cons: "Nothing , was everything perfect!The stewardesses very nice"

Pros: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pros: "Can't say that I liked anything at all."
Cons: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pros: "comfy seats and a breakfast thrown in !"
Cons: "not much"

Pros: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pros: "Good price, comfortable seats, nuce food and candies"

Cons: "No online check-in. 1 hour waiting for nothing."

Pros: "First time flying with them. Strongly recommended!"

Pros: "Staff on board was friendly"
Cons: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pros: "The service was OK, we flew on time and the flight itself was pleasant."
Cons: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pros: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Cons: "Not applicable"

Pros: "The crew is very good"

Pros: "Seemed like a technical problem. The pilot wouldn't give up any information."
Cons: "Small seats with little legroom"

Pros: "All was very efficient, food and drink a nice surprise"

Pros: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Cons: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

Cons: "Seat numbers, check in capacities"

Pros: "Great crew and comfortable seat"

Cons: "Seats"

Pros: "Staff ok"
Cons: "I HOUR DELAY"

Cons: "Better updates required both before and during the flight The food service took so long to get through the cabin that the middle seats did not get served warm food and very nearly didn't even get the chance to buy crisps or drinks They ran out of many of the foods on the menu"

Cons: "31/2 hours delay, worse place landing no air conditioning"

Cons: "More leg room"

Pros: "The crew was nice"
Cons: "One of the toilets was out of order"

Cons: "The landing was very bad"

Cons: "More legroom than expected. Large fees for checked bags in my opinion."

Pros: "Cheerful crew"
Cons: "Not waiting for 90 mins in Luton"

Pros: "Staff was pleasant and helpful, it was a short flight but overall was very good"
Cons: "It was just enough, May be a magazine that tell you more about things to do in Cities you are flying to would help. Don’t compromise on information. All was great."

Pros: "Was a easyJet flight"
Cons: "Could have been Singapore airlines"

Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"

Cons: "Airplane seats"

Pros: "Cheap."
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"

Pros: "Everything went to schedule and the crew dealt with an illness emergency without fuss and I am sure more than half the passengers never knew about it."

Pros: "Absolutely nothjng"
Cons: "They overbooked the flight The airport in greeece wouldntntake our cards The airline wouldn’t take our cards for food The children over running the entire flight Sitting on the plane for 2 hours before taking off The level of slow and stupidity with the flight attendants was quite impressive"

Cons: "Landing didn't succeed in the first time, we had to fly around for 20 minutes and try again, pilot didn't say anything about it, it was a bit frightening. 40 minutes delay. The flight was operated by smartlynx Estonia."

Cons: "Delayed, limited food menu"

Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"

Pros: "Kind and helpful staffs"
Cons: "Long walk away F building and liquid stuffs all I have to put into one bag. This treatment I didnot see any other airports."

Cons: "Food choice"

Pros: "In flight entertainment that you don't have to pay for... Glad europe is finally catching up with North America"
Cons: "Boarding was a mess the aircraft was waiting for a stand for 10 minutes in Paris and boarding was not smooth. Over an hour late and I'm told this is a regular thing"

Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"

Cons: "Top"

Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Cons: "כלום"

Pros: "Flight on time"
Cons: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"

Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."

Pros: "Nice crew"
Cons: "Customs opened really late so there was no time to have any food before boarding, then boarding was delayed while already on the queue at the gat already anounced, and finally late to take off. We ended up arriving mire than an h late."

Cons: "2 hours delay caused us to lose the day"

Cons: "The take off was delayed too much."

Pros: "nathink"
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."

Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"

Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"

Pros: "Nothing"
Cons: "Delays and seats do not recline"

Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."

Pros: "Only the food (That I bought) and the crew is nice."
Cons: "Its the only airline that not allow a hand luggage and ah bag. I use vueling, raynair, turkish insaid europe and no one make pay €50 for a carry on."

Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"

Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."

Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"

Pros: "Everyone can has to put liquids and cream into a small bag, which is so unreasonable. All my liquids are less than 100ml, they forced me to throw many things away! I never had any flight experience like this before!"

Pros: "The price. The flight attendants were nice."
Cons: "The qualifier service was terrible. My sister was asked to put her handbag in my carryon because she wouldn't have that and a small suitcase. There were plenty of other people who had both but we were singled out. The comfortability of he flight wasn't good. There wasn't any entertainment option either. Won't ever fly easyJet again."

Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"

Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."

Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"

Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"

Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"

Cons: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."

Cons: "Soda costs money on the plane. Only water was free. It delayed over an hour so plan loosely for your itinerary to London. We missed seeing a couple of things due to the delay."

"Too many hours of delay ( 4)"

Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"

Pros: "לעלכלהלכ"
Cons: "עלכללט"

Cons: "Lower the aircondition temp, it was hot in the plane during flight"

Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."

Pros: "The food options were amazing and the wine was very nice!"

Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."

Pros: "Friendly crew"

Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."

Pros: "Crew"
Cons: "Weirds sounds near first rows -- like compressor working or something"

Cons: "The seats are cramped and you have to pay for snacks and water"

Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."

Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"

Cons: "Hi"

Pros: "The crew was really nice"
Cons: "1h30 delay for no specific reason is unacceptable"

Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Pros: "Service, smiling and attention to details."
Cons: "No kosher food."

Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."

Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."

Pros: "The price"
Cons: "The check in was not opened on time The bordibg was not possible on time"

Cons: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."

Cons: "No air conditioned 2 hours late Poor ground service"

Pros: "The flight was overbooked so they took my wife of the flight"

Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"

Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."

Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"

Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"

Cons: "Abc"

Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"

Pros: "was on time"

Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Cons: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Cons: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"

Cons: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."

Pros: "Nothing"
Cons: "Everything. Worst service I have ever seen on a flight."

Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Pros: "cheap, on time"
Cons: "no reclining chairs, no free water"

Cons: "Lots of hidden charges."

Cons: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."

Cons: "The flight is late from tlv to luton and from luton to tlv."

Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Pros: "Non stop"
Cons: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"

Pros: "Friendly staff members"
Cons: "They didn't have blanket and it was very cold.."

Pros: "Price"
Cons: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pros: "It was simple, every thing was fast in the airport."
Cons: "Small airplane it was a bit choked."

Pros: "The crue was excellent."
Cons: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"

"Very friendly staff at the airport and onboard."

"Boarding and special attendance not managed well by ground crew. Also to late in general. After 90 Min. delayed boarding, it was found that technical repairs of the plain were needed before taxying. Immense waste of time for everybody, Ryan / Malta Air seemed to be doing it all for the first time. Not acceptable."

Cons: "Be honest"

Pros: "Praiorty"
Cons: "Nothing"

Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"

Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."

Cons: "There was a delay of 2 hours when the boarding du"

Pros: "Short flight"
Cons: "Give free water"

Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."

Pros: "Seat was all sticky and I had to clean it"

Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."

Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."

Pros: "Flight took off on time"
Cons: "Seats are very uncomfortable"

Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."

Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."

Pros: "Nothing"
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."

Pros: "Nothing"
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"

Cons: "very late"

Cons: "2 hours delay"

Cons: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"

Pros: "Cheap & Cheerful, as usual"
Cons: "Delayed Boarding Delayed Taxi Delayed dis-embarking (no dispatcher) just two bus drivers and no unloading of cases o those with mobility issues"

Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"

Pros: "nothing"
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"

Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"

Cons: "I booked on kayak an had to pay 31 euros for a checked bag. If I had booked with Ryan air it would have been only 12 euros. So annoyed that kayak doesn't let you add a bag when book My!"

Pros: "price and schedule were very fine on time pleasant staff"
Cons: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"

Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."

Pros: "The crew and polo te where very helpful and the plan e arrived on time."
Cons: "Everything was good!!"

Pros: "Got an extra leg room seat when asked for it"
Cons: "Late arriving got of plane was left waiting when asked when the bus to terminal we were told it's wierd it's Stansted airport"

Pros: "best food and drinks best clubs"
Cons: "noithing"

Pros: "professional crew. the way captain kept us informed."
Cons: "there was a delay due to air traffic restrictions"

Cons: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"

Pros: "Low price"
Cons: "delay of 1:30."

Pros: "on time"
Cons: "Flying shop"

Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."

Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"

Pros: "Fast accurate on time and proffesional"

Pros: "Efficient"

Pros: "Plane and flight were fine once we got aboard and underway."
Cons: "Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion."

Pros: "Comfortable flight, nice crew, and plenty of legroom."
Cons: "They did not have a space to add bags for the flight when booking. When we got to the airport, we had to pay an additional 40 pounds each for 4 bags to be taken on the plane, which was DOUBLE per bag than the seats cost ($20 each). When on the plane, I wanted a cup of water and they brought a bottle that cost 5 euros. This airline will nickel and dime you into oblivion."

Pros: "Nothing"
Cons: "Late , expensive, loud, no leg room seat do not tilt !"

Pros: "departure time"
Cons: "no water to drink"

Pros: "Nothing"
Cons: "Ryanair boarded the plane only for us to be stuck inside a dirty stinky tunnel with no plane at the end of it. Crying children, moaning kids, no air conditioning, for about 1.5 hours. Ryanair as a company KNEW they'd be delayed, yet they board us into a disgusting tunnel to sit on the floor with no toilets no water nothing. We then board but at this point I was deathly ill and Ryanair didn't take care of us at all with any free refreshments like they should have for being late. Disgusting service. Won't be flying with them ever again this happens way too often."

Pros: "At least this time was on time"
Cons: "Everything else"

Cons: "delayed, rude service, unclear signage for boarding"

Pros: "The ticket was cheap and to an airport that had easy access to public transportation."
Cons: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."

Pros: "The staff was kind and very helpful"
Cons: "The fees for if you forgot to check-in online was a bit ridiculous..."

Pros: "I didn't really have anything positive to say about Ryanair"
Cons: "The fact that a carry on on any other airline would be free except with Ryanair! Be prepared to pay extra for your carry on!"

Pros: "Staff were friendly"
Cons: "Huge delay of 9.5 hrs No indication of issues Bought a priority boarding ticket but no queue for it Seats as uncomfortable as always"

Cons: "We had a delayed of more than 6 hours, and they didnt give us in the airport any cupon or something to get some food!!!! More over, they had not report us the reason of the delayed till we were on the plane."