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I liked bumping up to Business for less than full price. Also the option to choose your own meal online. In retrospect I would have gone with the standard meal option, but c'st la vie. Overall pretty standard flight, got good views of Greece as the sun rose. That's about it.

It was a short flight (2hours) so the tiny, tiny seats were somewhat tolerable. People with long legs had their knees up to the chair in front of them, quite uncomfortable. I was pleasantly surprised they served a small meal which was quite good. Staff were all great.

Boarding in BCN was really poorly managed. No communication from airline staff and no signs as to what groups line up where. It was just guessing. There were delays that were also not communicated so everybody was standing in line for almost an hour.

they were good. they coordinated pick up of luaggage at final destination. The had text updates on phone with gate/dep.time etc.

I love flying with Aegean. Crew is always polite and empathetic. Boardi

The flight was good. There was free WiFi which was fantastic. The crew was a bit rude and short tempered. The landing was super smooth

Flight was late leaving which made connecting in Athen very hard. Baggage took an hour to come out. Come on… for such a small plane. Need to step up your game Aegean!

The flight was delayed for no reason by 30 min making my connection very hard to get.

Flight had delays as always. It has been very disappointing as the last 4 times I’ve travelled with Aegean we always had delays.

Got boarded on the plane on time and held there without moving for 2h to avoid paying delay fees. typical Aegean airlines. They should have left us on the gate and do the boarding when we are ready to go.

Friendly staff, always good food , as comfortable as it can be in economy

Business class is not worth it. Not comfortable and old plane with no privacy or enough space unless you on the single seats

We didn’t fly into Neuark , because it departed without us . We ran to a closed gate , and no staff to assist, then to a customer service center that was also closed, then briskly walked (20mins) to another customer center and got a ticket , waited 2 hours , got a flight to JFK instead, because of the time delay we Ran to catch our train home , and again our luggage arrived 3 days later delivery time at 3:45 in the MORNING!!!! Crazy!!!!!! Took a few days to shake off this disappointment of your service. You’re an embarrassment to customer service .

My luggage was lost and I did not receive any compensation

Leg room and seat back not a good recline (middle seat)

The option to check in the carry on bag for free was very convenient. If one checked bag could be included in the ticket price that would be even better.

It was very good, ,especially the working people in the plane, they are so polite.,thank you

They never gave any meal during the flight. We’ve flown for years and then doing this now is ridiculous.

Austrian airlines lost my bag in Vienna and it took 2 days to find it and deliver it to me

Again, delays. That route from VIE to RMO gets regular delay all the time.

LOT was very disorganized at Istanbul airport with no communication with travelers. Our flight was delayed over and hour and a half and there were no announcements, displays or anything about it. It almost left me missing my second flight!

Boeng Dreamliner has so tiny seats, so even medium and smaller size people have not enough room to fill comfortable..

Everything was very good. I felt that the value received in paying for Business Class tickets was very good. The entertainment offered was plentiful, but could be improved with more recent options as well. By no means a deal-breaker. The staff were awesome, in the airport, at the gate and onboard.

bus ride to the plane was very crowded and had to wait a long time to get to the plane. The flight itself was great.

The airline wouldn't let me take my stroller to the gate, even though the website states we can. My screen did not work. Their website also states that long flights offer wifi to be purchased. My 8.5-hour flight did not have wifi available. I pushed my call light to ask for water (I was willing to buy it). It took over an hour for them to come and they could only give me a small glass at a time. Waters were not available for purchase.

Flight was delayed by a hour could have been better addressed. Flight was fine with great service by the flight attendants

They broke my luggage. I’m pissed off about that. Service was slow and inconsistent.

first and above all I liked the crew; everyone was one of a kind, friendly, professional, and eager to help.

Flight WAW-ORD flight attendants were really rude, no smile at all. Except one young girl working in aft part of the cabin. They were talking only in Polish. After 4th/5th time asking in english, they were answering in english. Not the best approach to the pax.

The flight was delayed by an hour which caused me to lose my car rental in Vilnius

Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh

The crew were outstandingly kind and cheerful. We carried our cat and they offered help.

Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.

Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.

Pegasus is not a very comfortable airline. They’re not in any way hospitable

It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality

All good but air not give the pasing er any food even glase of water

Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.

I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁

The crew was utterly non helping and non courteous.I asked for a water. The air hostess could have said it's paid . She informed me that I will come later after serving but never turned up. The seats were never comfortable.My first and last flight with Pegasus.I am not taking again

Plane was crowded, seats narrow, legroom nearly nonexistent. The entertainment feature didn't work for my row and nobody was able to/interested in trying to repair it. This flight was in direct contrast to a very comfortable Lufthansa flight from RDU to Frankfurt about a week earlier.

The jollof rice and fried plantain. Communication could have been better.

Not enough time between connecting flights. We had to run through the Frankfurt airport and nearly missed our flight to the US. Extremely tight seating in Economy. No room and I'm not a large person. Please prevent any seats from reclining so my kneecaps are not destroyed again. Entertainment system touch screen did not recognize inputs. Seemed to be a problem for many. Crew were very nice and the food was not bad.

Staff very helpful. Seat comfortable. Food generous and pretty good.

The plane was late and had not been cleaned prior to our flight from Frankfurt to LA, so we had to use bathrooms that were completely filthy and stank like hell. One of them eventually was even closed early on during the flight. It was a horrific experience.

I liked everything excepct the noise of the engine inside de airplane was a little bite higher.

Rushed due to connecting Lufthansa flight delay Seating very tight and uncomfortable with poor leg room Long lines for rest room

The flight crew did a good job, the main problem I had was in the layout of the pod itself. I know it does not matter but the connection for the head phones was not A- easy to find, B- very difficult to do based on the placement ( behind the right shoulder, very hard to reach, the type of plug on the frame vs the actual plug of the headphones), C due to the location and the way it connected, it did not allow me to use my own headphones, D- very low quality and very uncomfortable headphones, E- Surprisingly, very old selections of movies, for me, at least. I will still fly with Lufthansa as you deliver a very good product overall and I enjoy the quality of service, the ease and the prices. Thank you.

Ground crew at checkin in Hyderabad airport was terrible, they seem to be intent on being a pain to passengers. Folks made a huge fuss about size of backpack and made me rearrange contents to make it fit in the sizing slot. All for a flight that is 60-70% full.

We were delayed taking off which caused us to miss the connection to Orlando in Frankfurt. The gate we landed at in Frankfurt was in A terminal and the next flight was c15 which was impossible to get to even running. Very poor planning on Lufthansa’s part.