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Pros: "Food was not available for flight."
Cons: "Food"

Cons: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."

Pros: "Nothing."
Cons: "Drops coming down from the Air condition system"

Pros: "Good. Thank you."

Pros: "Half empty plane"
Cons: "Food n movies"

Pros: "Reasonably comfortable seat"
Cons: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Cons: "Another snack midflight."

Cons: "All great"

Pros: "Crew was great"
Cons: "Didn't have the vegetarian meal I ordered"

Cons: "My sun glasses were stolen out of my luggage !!"

Cons: "the seats and service as a whole"

Cons: "We had 30 minutes delay"

Pros: "The service. Smooth flight."

Cons: "Need AC outlets and TVs"

Cons: "Cramped seating :-0"

Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Pros: "crew is nice"
Cons: "breakfast was pretty lame !"

Pros: "Went smoothly and without delays"
Cons: "Food was horrible. The buns and croissant were cold and not fresh"

Cons: "Where is my bag"

Cons: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"

Pros: "Very good care ofrom the staf Not cold"
Cons: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"

Cons: "Terrible boarding. Finally we were almost 1 hour delay in departure"

Cons: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

Cons: "Guy next to me died. Emergency landing. They refused to hold the gate for my connection in Frankfurt for 15 minutes."

Pros: "the seat was cool, txting home while flying was nice. charging phone is always great"
Cons: "seat was tough, food was not fabulous..."

Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"

Pros: "A lot of drinks"
Cons: "One hour in late"

Cons: "I was transferred to the flight through vienna, vienna-berlin was cancelled and i am stuck in Vienna"

Pros: "Nice crew"
Cons: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"

Pros: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
Cons: "Nothing"

Pros: "The crew"
Cons: "No TV"

Pros: "Friendly. And efficirnt crew"

Cons: "I didn't got the seats i asked for in the check in."

Pros: "Crew was nice."
Cons: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."

Pros: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

Cons: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."

Pros: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
Cons: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

Pros: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
Cons: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."

Pros: "Service & food were good in business class."
Cons: "The business class seats were identical to coach, with no leg room."

Pros: "I was rescheduled on another flight improperly"
Cons: "Flight did not take off staff was rude unhelpful I won't use them again"

Cons: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."

Pros: "Smooth flight"
Cons: "1) No jetway. Bussed very long distance to board airplane. Long, hot, uncomfortable process. This is 2016 and still bussing passengers to plane? 2) No way to download entertainment app while on board when announcement made about entertainment. Need to notify passengers prior to boarding."

Cons: "seats are way too close to each other."

Cons: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"

Pros: "Attentive crew, despite an almost-full flight"
Cons: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"

Cons: "terrible flight bad food, the options were finished by the time they reached line 30. the entertainment had 3 old movies in English. wishing the flight will finish because it was very jumpy, after all this it ended in an emergency landing. Lufthansa was very disappointing."

Pros: "good seats."
Cons: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."

Cons: "They allow you to pull out your own laptop and access their wifi and entertainment content but provide no outlets to charge your device to do so"

Pros: "The seat i got was great"
Cons: "There was a delay"

Pros: "Although economy, it was pleasant and okay"
Cons: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."

Pros: "Staff and the service"
Cons: "Dinner was so bad"

Pros: "The flight attendants where good and welcoming"
Cons: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Pros: "New dream-liner from Wew to ORD"
Cons: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Cons: "Good"

Pros: "Space, happy vibes, clean"
Cons: "Nothing it was super"

Cons: "All good"

Pros: "Quick boarding decent legroom"
Cons: "Breakfast was not great"

Pros: "On time, nice breakfast"
Cons: "Not enough leg room, same as everyone"

Pros: "On time take off"

Pros: "I liked the abundant choices for entertainment and the comfortable seating."
Cons: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Pros: "Got stuck in Vienna with very poor service"

Pros: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
Cons: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."

Pros: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Cons: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

Pros: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Cons: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

Pros: "new plane, half empty, good and friendly service"

Pros: "Very nice crew."
Cons: "Buses to aircrafts. No snack on short flights."

Pros: "You guys have. Very professional crew !!"
Cons: "The customer service In Europe wasn’t helping out at all"

Pros: "Overall reasonable flight. Nothing to write home about"
Cons: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"

Pros: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Cons: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

Pros: "Everything. Keep up the good work."

Pros: "The crew was very very nice and flight was very quick."
Cons: "No entertainment at all, music nor tv :/"

Pros: "The crew were very kind. The food was good."
Cons: "The space between the seats is very narrow and there is no entertainment."

Cons: "We didnt get our kosher food so we didnt aet on this flight"

Pros: "Good place for the legs"
Cons: "Food"

Pros: "Could not tell that I need gluten free meal. And the early check-in didn't work."

Pros: "The food was tasty, the crew was nice and overall it was realy good"
Cons: "There wasn't any movies or music as entertainment"

Pros: "Spacious aircraft. Polite crew. Even good food. On time."

Pros: "The flight was very smooth"
Cons: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Pros: "snacks plus they had sparkling mineral water"

Cons: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Pros: "The meal was ok The airplane was clean"
Cons: "Seats were very nerow .No help from the crew . Flight delayed"

Cons: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."

Cons: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Pros: "All was great"
Cons: "except we could not do an online check-in"

Pros: "Staff, seats (exit)"
Cons: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."

Pros: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Cons: "nothing, it was a great flight from beginning to end"

Pros: "Everything's"

Pros: "just excellent!!!"

Pros: "They offered passangers ti move to raws that wete half empty so we will have more room."

Pros: "Good service. Enough space for the legs. Drinks before and after the meal ."
Cons: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

Cons: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Pros: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"

Pros: "Flight services were good. Staff friendly. food was good"
Cons: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

Pros: "The overall flight wads excellent."
Cons: "Boarding on the return flight was poorly handled as there was no organized boarding."

Pros: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Cons: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

Cons: "No soap in the toilets"

Cons: "There weren't a single blanket on the whole flight"

Pros: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Cons: "The food was bad."

Pros: "New plane, comfortable seats, very nice flight attendants."
Cons: "There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking."

Cons: "Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food."

Cons: "Very bad seats"

Pros: "The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get."
Cons: "Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons."

Pros: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Cons: "Just about everything"

Pros: "Nothing"
Cons: "Improve customer servive"

Cons: "The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines"

Cons: "3.5hours delay"

Cons: "Din’t be almost 4 hours late No explanation, no apology"

Cons: "The flight got canceled"

Pros: "Ground crew (checkin counter) was very nice."
Cons: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."

Pros: "Crew was OK"
Cons: "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"

Pros: "Pilots did a very good job"
Cons: "Entertainment"

Pros: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"

Pros: "Everything"
Cons: "Boarding"

Pros: "Food/drink options"
Cons: "Customer service"

Pros: "calm"
Cons: "the above"

Cons: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"

Pros: "Flight was fine, and on-board crew was polite and helpful."
Cons: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."

Cons: "flight delayed and no information was being given!"

Cons: "Boarding started on time yet we took off an hour late"

Cons: "On Monday, May 21, payment was made for 2 suitcases in the amount of $47. At check in next day we were asked to pay and paid 40 Euro for 2 suitcases. We told them that we already paid, to no avail. We would like to have an explanation. According to LOT luggage policy we should not be paying for 1 suitcase per person at all.."

Pros: "The boarding process was efficient and the flight crew was very courteous."
Cons: "Not much room in Business Class."

Cons: "Flight delayed six hours. Never notified"

Pros: "Good price."

Pros: "Service and overall experience"
Cons: "Media system was not working correctly"

Pros: "טיסה מהירה"
Cons: "יצא באיחור של 50 דקות"

Pros: "After reading all of the previous reviews I was panicking about the flight being cancelled and getting stuck at the airport all night. The weather held pretty good last night, and we departed ON TIME."

Pros: "my flight canceled from WAW to EWR"
Cons: "my flight canceled from WAW to EWR"

Cons: "2 hours late !!!"

Pros: "Your crew manager was being very arrogant.. No tolerance at all"

Pros: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Cons: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."

Pros: "Crew was friendly."
Cons: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

Cons: "The flight was cancelled"

Pros: "This time I found an ail place"

Cons: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."

Pros: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Cons: "In-flight entertainment offered a very conventional set of movies from which to select."

Pros: "It was on time"
Cons: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."

Pros: "Getting off at the end"
Cons: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."

Cons: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"

Cons: "The airline left bagages of 30 passengers at Origen since AC was too small. Two hours at the airport to file report, have to wait for next flight Never again LOT"

Cons: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."

Cons: "No space"

Pros: "Crew was polite and efficient."

Pros: "The service, 2 exits from the plain, blanket and pillow"
Cons: "No food and entertainment"

Pros: "Newer plane. More efficient boarding process."
Cons: "No entertainment system at all."

Cons: "No entertainment on that flight"

Pros: "All the rest"
Cons: "I bought economy ticket, yet I had to pay extra for my suitcase"

Pros: "The flight was on time. No delays."
Cons: "It was nothing I did not like this time."

Pros: "nothing"
Cons: "everything"

Cons: "Be honest"

Pros: "Praiorty"
Cons: "Nothing"

Pros: "The crew was kind."
Cons: "I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it."

Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"

Pros: "Staff was very friendly both ground and cabin. Flight left a little late but all in all it was a good service. I certainly wouldn't complain."
Cons: "I didn't particularly like the constant upsale(online)but then it is a budget airline, so this is to be expected these days"

Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."

Cons: "There was a delay of 2 hours when the boarding du"

Pros: "Short flight"
Cons: "Give free water"

Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."

Pros: "Cheap easy way to fly"
Cons: "Creamed way too many people on bus at airport. Boarding way hectic and crowded"

Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."

Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."

Pros: "All great and ontime"
Cons: "All good no issues"

Pros: "Pilot gave us a nice smooth flight even though there was a storm, brilliant take off and landing!"
Cons: "It was terrible that hand luggage had to be paid for"

Pros: "Flight took off on time"
Cons: "Seats are very uncomfortable"

Cons: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."

Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."

Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."

Cons: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"

Pros: "Nothing"
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."

Pros: "Nothing"
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"

Pros: "Nothing"
Cons: "We were told to board but then waited in line an hour We then waited on the tarmac for 45mins We then arrived and waited for the bus A whole lot of waiting for a simple quick flight"

Pros: "I initially liked the initial low fare rate."
Cons: "I didn't like the checkin process online and being charged the 55 pound fee for not checking in early. I was having problems accessing my account and requested my password to be changed in the morning several times, however, they did not send me the link for the password change, and therefore, I was not able to login to check in correctly."

Cons: "2 hours delay"

Cons: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"

Pros: "Nothing"
Cons: "You have to pay to check-in at the airport. And they make you go to another line to check in again. Also when I weighed my luggage it was 13-kilos which means I could have it as a carryon. But at the gate they made me pay another 50 euros for my luggage"

Pros: "Nothing"
Cons: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."

Pros: "This was the worst boarding process we’ve ever experienced. It wouldn’t take much effort or common sense to bring some order to it. Ridiculous!! Also, as others have said, they really get you on the baggage fees, and push you by email to check in early and charge you for it. We waited until a few days prior to check in for free, but then we were unable to sit together... We did arrive on time and the flight went very smoothly."

Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"

Pros: "Nothing"
Cons: "How rude the crew members were and unhelpful."

Pros: "Bordeaux terminal is horrible, not enough seats. Rough landing. No ground staff at stanstead. Massive passport queues. All round horrible experience."

Pros: "nothing"
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"

Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"

Cons: "Notification of flight cancellation even though the flight departed on twitter. Flight should have been cancelled as no transport links to Dublin Airport due to adverse weather."

Pros: "price and schedule were very fine on time pleasant staff"
Cons: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"

Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."

Pros: "nothing"
Cons: "they where delayed and as a result they made me miss my flight.. to Barcelona i hate this airlines and will never fly with them again"

Pros: "best food and drinks best clubs"
Cons: "noithing"

Pros: "Low price"
Cons: "delay of 1:30."

Pros: "on time"
Cons: "Flying shop"

Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."

Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"

Pros: "Fast accurate on time and proffesional"

Pros: "Nothing"
Cons: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."

Pros: "Nothing"
Cons: "Late , expensive, loud, no leg room seat do not tilt !"

Pros: "departure time"
Cons: "no water to drink"

Cons: "I dont like that they offer reasonable fares but then everything costs extra money. Check in bag, any food or drink on the plane."

Pros: "Nothing to brag about really"
Cons: "The plane was 30 mins late setting off. Food as an extra was terrible. And the seats are narrow and uncomfortable."

Pros: "Price"

Pros: "The plane itself was good. It left on time."
Cons: "Stood in a long line only to be told that we had to go to a different line. Not marked. Told to print boarding passes which is something a traveler cannot easily do. Not able to do that before leaving the United States."