Daily cleaning, installation of cabin HEPA filters on flights to Lucerne
SWISS, EL AL and American Airlines have waived their change and cancellation fees on flights to Lucerne. Confirm policies on booking site.
You cannot fly directly to Lucerne. KAYAK recommends you fly to Zurich (ZRH) (48.87 km from Lucerne). From there you can rent a car or get a taxi.
The closest airport is Zurich (ZRH) (48.87 km). Other nearby airports are Belp (BRN) (63.07 km), Basel All airports (EAP) (78.22 km), Basel EuroAirport Swiss (BSL) (83.54 km) or Mulhouse EuroAirport (MLH) (83.99 km). KAYAK recommends you fly to Zurich.
|Flights from 54749||4h 03m|
Based on KAYAK searches from the last 72 hours, if you fly from Tel Aviv, you should have a good chance of getting the best deal to Zurich Airport as it was the cheapest place to fly from. Prices were found for as low as ₪749 one-way and ₪1,560 for a round-trip flight. Also in the last 72 hours, the most popular connection to Zurich Airport was from Tel Aviv and the lowest price for a round-trip flight was ₪487.
American Airlines, SWISS, and EL AL usually have the most frequent connections from Zurich Airport to other cities in Israel.
The distance between Zurich Airport and downtown Zurich is 9 km.
There is only 1 airport in Zurich, called Zurich Airport (ZRH). It can also be referred to as Kloten, Zurich, or Zurich Airport.
Most visitors from Israel need to provide a negative COVID-19 test result and/or quarantine to enter Lucerne. Swiss citizens, permanent residency holders, holders of other specified permits or visas, EU or EFTA citizens and some of their family members are exempted from this restriction.
Read more about travel restrictions for Lucerne
Visitors from Israel are not required to quarantine after entering Lucerne.
Visitors from Israel must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 for RT-PCR (NAAT) and 48 Antigen (quick-test) hours before departing to Lucerne.
Current regulations for vaccinated travelers to Lucerne: most visitors from Israel may enter Lucerne but may still need to provide proof of negative COVID test.
Travel Declaration Form
Children can be included in the form of an adult traveling with them.
Masks: Required in public spaces, enclosed environments and public transportation.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Lucerne.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Lucerne is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Lucerne with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Lucerne up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Best flight for a long time. great service and entertainment."
Cons: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Cons: "That it wasn’t a flight to denver"
Pros: "Good product"
Cons: "Seat had some problems, but the crew fixed it for me"
Pros: "Good flight"
Cons: "I felt like a sardine."
Pros: "Nice experience."
Cons: "Seats are not so comfortable. Crew is nice, but not too nice"
Pros: "Problem free."
Cons: "It was a great flight."
Pros: "Excellent food. Lovely service. Departure and boarding on time."
Cons: "No entertainment at all. Very limited leg room"
Pros: "The staff was polait"
Cons: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
Cons: "Ok, old plane."
Pros: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
Pros: "The flight was smooth; Attendants were nice and everything worked according to schedule"
Pros: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Cons: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"
Pros: "Great entertainment system"
Cons: "Leg room space was a bit restricted compared to what I am used to"
Pros: "Very comfortable and attendants were very attentive."
Cons: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
Pros: "The Israeli crew on El Al were very polite and tried to help."
Cons: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Pros: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Cons: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
Pros: "The new aircraft"
Cons: "Lavatory wasn't clean enough"
Pros: "Great flight crew and equipment. Courteous and helpful."
Cons: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
Cons: "Don't like to wait for no one 30 min inside airplane"
Pros: "Everything was great :) food is good, crew is perfect"
Pros: "entertainment was fine"
Cons: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
Pros: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Cons: "Cervise was not so good was waiting almost 3 hours on check in"
Pros: "Overall very pleased with the airline"
Cons: "The only complant I have is not enough leg room but the price was great so it was a compromise."
Pros: "I liked the comfort of the aircraft and entertainment"
Cons: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
Pros: "Aircraft clean, staff friendly and efficient"
Cons: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"
Pros: "the punctualty"
Cons: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
Pros: "Flight was good and comfortable"
Pros: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Pros: "Great kosher food! Very kind attendants."
Cons: "not enough foot room."
Pros: "Everthing went as planned. Left on time. Cannot complain."
Pros: "Friendly cabin crew"
Cons: "Again, boarding was chaos. No special boarding for star alliance gold member."
Pros: "Friendly flight attendants. Great food"
Pros: "The seats The crew"
Cons: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
Cons: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."
Pros: "Great food and drink options."
Cons: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
Pros: "Overall good value for the price paid. The service is great and friendly."
Cons: "The entertainment system needs some improvement and upgrade."
Cons: "They didn't let me on the flight because I'm disabled pure discrimination"
Cons: "Even though I ordered in plenty of time, I was not on their list. I went hungry."
Pros: "Crew was as helpful as they could be. A man fell ill during the flight and was carried into first class be the crew. There were screaming little kids placed all over economy with parents that did nothing about their high pitched screaming and I do mean screaming and screeching as a form of communication. There was only one much younger child that was in real distress and the Mom and Dad walked up and down the aisles trying to comfort that child and not disturb others passengers. The rows of seats were so close together that when the person in front of me reclined, I could not. get up from my seat and it was on the aisle! The young man sitting next to me just stood on the seat to climb out. We could have made an earlier flight, but the manger of the reservation desk in Tel Aviv was too lazy to check to see if we could switch to the earlier flight was easily make able with lots of seats, but I couldn't do it on line and she was busy talking to her friends. As a result, we had a 6 hour lay over in Zurich that was unnecessary."
Pros: "Great airplane stuf and food"
Cons: "Seats had no legroom, no choice of food given for dinner, and was just offered a veg wrap"
Pros: "Food quality of airplane crew"
Cons: "luggage was lost flight was delayed and missed my connection"
Pros: "This is the 5 review that I'm writing on Swiss air. Great crew, polite, helpfull, cares, planes are nice, roomy and comfortable. Connection between the flights are good and comfortable I will keep on flying with them."
Pros: "Service, Staff"
Cons: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."
Cons: "Late leaving HK meant I missed connecting flight!"
Cons: "Another snack midflight."
Cons: "All great"
Pros: "Really friendly crew"
Cons: "No entertainment, worst food I've ever had at an airline"
Cons: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"
Cons: "We had 30 minutes delay"
Cons: "i ordered 1 kosher meal and the flight attendant said they gave out all special meals and ours was not on the list"
Pros: "Everything was excellent, there was no entertainment but wasn't needed because it was a short flight"
Cons: "We got there 15 minutes late, which isn't that bad but I had a connection flight and it was very pressed to get to it"
Pros: "The service. Smooth flight."
Pros: "Great crew. Ontime. Great online check in process."
Cons: "When we got off the plane in Frankfurt, they put us in shuttle buses to take us to the terminal. My wife and I got separated and were on different buses. The two buses took us to different terminals, despite airport staff assuring us that there was only one drop-off point for the shuttles. If there was a sign saying which terminal the shuttle was going to, it was not clear."
Cons: "Cramped seating :-0"
Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."
Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"
Pros: "Great pilots and crew."
Cons: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."
Pros: "crew is nice"
Cons: "breakfast was pretty lame !"
Cons: "Where is my bag"
Cons: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"
Pros: "Very good care ofrom the staf Not cold"
Cons: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"
Pros: "The crew was very helpful, attentive, and friendly."
Cons: "The vegetarian (Lacto-Ovo) meal options were terrible, and the seats were fine, but not amazing."
Cons: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"
Pros: "Nice crew"
Cons: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"
Pros: "The crew were very helpful, and the food was quite good."
Cons: "This was an old plane. There were no video screens or wifi. Legroom was minimal."
Pros: "The crew"
Cons: "No TV"
Pros: "The aircraft, an A320 was stable but cramped and entertainment depended on prior download of the Lufthansa app. Crew was very efficient and professional."
Cons: "Cramped. Seat did not recline AT ALL and very hard. No entertainment unless you downloaded the app beforehand."
Pros: "Friendly. And efficirnt crew"
Cons: "I didn't got the seats i asked for in the check in."
Pros: "Crew was nice."
Cons: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."
Pros: "Had no problems. Was a comfortable flight."
Cons: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."
Cons: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
Pros: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
Cons: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."
Cons: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."
Pros: "Everything about the service staff the plane amazing"
Pros: "Crew onboard was attentive and helpful."
Cons: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."
Cons: "seats are way too close to each other."
Cons: "I didn't like that I bought a bottle of perfume and they let me take it from Israel to Germany without a problem, and as soon as I got to Germany they trashed it saying that it should've been in a sealed bag, so 80$ went to trash or God knows where,,"
Cons: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
Cons: "terrible flight bad food, the options were finished by the time they reached line 30. the entertainment had 3 old movies in English. wishing the flight will finish because it was very jumpy, after all this it ended in an emergency landing. Lufthansa was very disappointing."
Cons: "No entertainment"
Cons: "They advertise an app based entertainment system on this flight but it was not working on this flight."
Pros: "The frienliness of the crew, adecuate food, bathrooms in FRA-PHL leg."
Cons: "The frankfurt airport. Land on Gate A and had to walk 20 minutes to ger to gate Z (up and down escalators), the bathrooms in airplane from Ben Gurion to Frankfurt (very small and not enough head clearance at the toilet). The confort of seats on flight over 3 hours of sitting (I am 74 years old)."
Pros: "Boarding was again easy, directions were clear as to where I should sit. My only trouble with the crew was that announcements were sometimes too quiet to hear at all, which I hardly cared about anyway (seat belts, please). The movie selection was unexpectedly good, as was the music section. Books were meh."
Cons: "I was not comfortable after about four hours, my biggest problem being I had already been riding in an airplane for a total of six hours that day. Food was fine, but came with salt, which was nice. I don't expect a four course meal on an airplane, but I didn't eat with gusto. The headphones provided were lousy, but I just plugged in my own set."
Pros: "The crew was happy and friendly to everyone. The food was delicious and was served with real utensils."
Cons: "Boarding was a heard of people all hurdled around the boarding area. There was very little order and the gate agents didn't clearly announce who was boarding. The seats on the plane were ok for comfort, but not great. Luckily the flight wasn't too long."
Cons: "Standard seats (though more space and empty seat in the middle) No movies or even music having been spoiled by Swiss International flat bed on the route Zurich to TLV we were disappointed with the aircraft facilities offered by LH for the same sector ."
Pros: "i liked the friendliness of the crew"
Cons: "terrible seats and no entertainment....no screens"
Cons: "1. i ordered kosher food in advance - and confirmed at the lufthansa office before the flight that my order was accepted - and yet the crew could not find my kosher meal on the flight. the crew was very applogetic but i still flew "hungry" 2/ there was no entertainment on the flight - it wasnt such a long flight - less than 4 hours but i still expected some entertainment"
Pros: "Great flight. Great service. Great food. Nothing more to say then I'll fly again in the future with Lufthansa"
Cons: "Entertainment can be better"
Cons: "They gave out a kosher breakfast to some people, but nothing for everyone else. Smelling your neighbour's breakfast, but being left hungry makes for a grumpy start to the day."
Pros: "The transfer from my previous flight to this flight worked like clock work but there was no time to spare."
Pros: "On time"
Pros: "The plane was fairly new, clean, and comfortable seats."
Cons: "A better selection of the main meals in business class."
Pros: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Cons: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."
Pros: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Cons: "Company plays games with attractive low fares but extra charges for seating and luggage"
Cons: "The moment to enter to the airplane needs to be more organized. The food served was terrible. No air conditioning during the time we were waiting inside the airplane."
Pros: "The flight was not full and without prompting an attendant took a look at my long legs and led me to a row of seats for myself. A simple gesture that was greatly appreciated."
Pros: "Clean plane, nice crew"
Cons: "No entertainment at all"
Pros: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Cons: "Unfortunately I had problems at airport security which wasn’t very pleasant!"
Pros: "Food and staff"
Cons: "Two TAP flights today. Both flights delayed more than an hour."
Pros: "Liked connections and price. Nice crew."
Cons: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."
Pros: "Punctuality, calm flight. I have been already too generous with my ratings, above!"
Cons: "To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP."
Pros: "We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again"
Cons: "Entertainment is okay, poor sound, and the quality of the screen was so so,"
Cons: "Crew was very sour faced, impolite and rude the whole time. Seats were way too packed"
Cons: "We left 45 minutes late for a 3 am flight. In the middle of the night the priority is sleeping but we were awakened for food service at 5 am. Worst breakfast I’ve ever had too."
Pros: "Excellent Service - pleasant flight - comfortable seats"
Cons: "Poor entertainment system"
Pros: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Cons: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."
Pros: "Very gentle staff. Good food and service. And I will visit Lisbon next time."
Cons: "Too early in the morning. A better connection in Lis wil lhelp"
Pros: "I got to Rio de Janeiro on time"
Cons: "cramped seats, minimal water offered by crew on 9.5 hour flight. I also found the extra charge to reserve a seat on this flight a serious affront to economic sensibility"
Pros: "business class was great seat comfortable the lounge was very nice"
Cons: "Food on plane ok wish had more choices"
Cons: "Tha total absence of hard alcoholic beverages, no moderate cocktails"
Pros: "The crew was great and very kind; the pilot informed us a couple of times of where we were and how long to the destination; we arrived 10 minutes ahed of time! A perfect flight!"
Pros: "Not much"
Cons: "Late as always"
Pros: "This was a small airplane and a very quick flight. It was pretty standard as a whole."
Cons: "easy flight,"
Pros: "Ease of boarding"
Cons: "Wait at baggage claim was too long"
Cons: "Food was a piece of bread with some ham.....why bother?????"
Cons: "Second half of flight was very rough"
Pros: "decent selection of movies and the tablet was nice to watch them on"
Cons: "Despite booking a vegetarian meal none was available."
Cons: "Terrible TAP service. Missed my flight to no fault of my own and I was made to buy a new ticket. No changrs, no partial refund, couldn't even use my return ticket which I had to rebook too. Nice customer service !!!"
Cons: "Showed up two hours early for flight. Forgot my passport and TAP refused to help us in any way possible. Ended up having to purchase two tickets through another airline. Will never travel with this airline again or recommend this airline."
Cons: "It wasn't at all the airline's fault, but this flight saw random searches at the gate of carry-on luggage + patdowns of selected passengers. I understand fully the imperatives for security, However it would be nice if there were some way to signal passengers that they might want to get to the gate early...... Fortunately I'd experienced it before (same flight out of Lisbon) and knew there was a good chance of a repeat...."
Pros: "My flight was punctual, the seats are comfortable, steady take off and landing"
Cons: "Being sat in a middle seat. With that being said, it was OK. No problems."
Pros: "The worst entertainment system I've seen."
Pros: "Seats were spacious. TVs on the flight with lots of movies and TV shows. No delays, great service. Highly recommend it!"
Pros: "great service"
Pros: "took off on time, landed on time. good job."
Pros: "Pleasant flight- crew was very friendly and helpful; they gave us extra water when we needed it- no attitude. The blankets and pillows were great and used throughout the flight! The movie selection was fantastic! The food was also very tasty!"
Cons: "The boarding process was a bit hectic because you had to go through an additional bag check at the gate and then some people still cut the lines and pushed their way to the front-- that was not managed so well."
Pros: "The crew was absolutely great which jump started the flight. The food and all the available movies and games were great too."
Pros: "Always on time."
Pros: "Very comfortable."
Cons: "All was good."
Cons: "Audio jack was broken. Could only hear movies if I constantly held the headset in place. Airline food is supposed to be bad but these meals were nearly inedible. Tasted like they'd been sitting around for days. Not hot, nor cold. Just lukewarm."
Pros: "Nice and easy quick flight."
Cons: "Boarding was a bit confusing."
Pros: "The crew was charming, the flight was on time, navigation comfortable."
Pros: "seats, courtesy of the staff"
Cons: "Other place in plain then bei reservation"
Pros: "The Tvs had the largest and most up todate selection of movies and shows out of any airline I ha e ever flown. The seats were spacious and comfortable. The food was way above normal airplane food and the crew was very pleasant. Great flight!"
Pros: "Very smooth flight and great staff!!"
Cons: "When boarding time came, I could not understand the directions...not clear English and spoken very fast and not loud enough...had to ask for help...otherwise, nice experience and would fly again on TAP!!!!!! Love Portugal!!!"
Pros: "No delays. Efficient service. Comfortable seats and able to sleep easily."
Pros: "Nothing except that it got me safely to my destination"
Cons: "Food was terrible and there was a long human hair in my beef. Entertainment was one thing only, and it was in Hebrew with Hebrew subtitles. Bathroom was out of TP, not very clean. Crew was abrupt and service was very limited, with one having to walk to the galley for coffee or tea after the meal."
Pros: "nice plane, cheery staff"
Cons: "Flight was 40 minutes late"
Pros: "Very comfortable. Great value for money."
Cons: "The meal of yaman bread was tasty but a bit heavy."
Cons: "Delay, food, entertainment"
Pros: "Not much."
Cons: "Seating atrocious. Considering there first. Was given row 40 then at boarding was moved to 55. 6 rows from back. As domeone who suffers epilepsy and cancer and other health issues it was unpleasant sitting amidst lots of noisy children. I asked hostess if there were two seats up front was told “absolutely not” during flight i went and sat at back on crews seat just to make it easier was told to get off not permitted. Then i gave up. I fly a lot for work but wont be flying Thai again. Sorry disappointing. Ps I told crew member anout health issues and she was not interested. So cheers."
Cons: "Storage is too small for trolley or even a computer bagpack"
Pros: "Nice crew, good food."
Cons: "Average entertainment."
Pros: "Crew and boarding and price"
Cons: "Charging got coffee is a bit much. NO foot room"
Pros: "the part I liked was that the plane didn't crash."
Cons: "other than the pilot doing his job, the experience of flying on this flight (operated by Arkia) wasn't up to any basic standards. this began when the boarding started - we were escorted to our busses which was to take us to the plane itself. however there was no bus. apparently the bus was right around the corner but its perfectly aligned stop near the doors was hindered by a truck that took about a third of the spot. so for some reason instead of simply allowing passengers to walk 3 meters, we had to stand in a small inclosed area for about 15 min with no seats for the older people. once we actually boarded it was chaos. people stuffed their luggage in the overheads in such a way that they didn't close, couldn't find their seats and we're stuck in the isle waiting for others to find a place for their luggage. this happens, sure, but there was no staff in sight to assist and instead they were on the microphone telling people to clear the isle and sit down, like we're on a bus... why not have people board the plane in groups and areas? the bus did two rounds of bringing people to the plane anyway, why not do this smartly and devide passengers into boarding groups, for our and the staffs ease? Finally everyone were in their seats and the plane took off. this is a very short flight of 45 min. and I understand it's a low cost company but during almost half of the flight you just hear the staff on the speakers reading out commercials, offering to buy cigarettes and whatever, telling how they have the best prices(!). finally we land, and instead of requesting everybody remain in their seats until the doors open, like the staff does on every single flight I've ever been on in my life, the guy on the mic says some stupid joke. TLDR : the whole flight felt like it was operated and staffed by teenagers, and not the responsible and bright kind. I am very happy we arrived safe because the staff made me doubt the pilots abilities as well. nothing to say about the passengers, they're israeli so anyone who has flown with them know what it feels like. just put your headphones in, it'll be over soon."
Cons: "The online check in wasn't available due to some problem on the website, and they separate my husband and me so we didn't sit together. That is very inconvenient."
Pros: "Not to much this time.fo"
Cons: "Did not liked the food.and the selection of the movies."
Pros: "Staff was great!"
Cons: "The seats were so tight I felt claustrophobic and I'm only 5'4". The food was not very appetizing."
Pros: "The staff.. The timing"
Cons: "Had a non-reclining exit seat which was practically the same cost as a reclining non-exit seat. There were plenty of declining seats available....since I did not purchase them I was not allowed to move....they rather break my back ... So that is the last time am flying EL AL."
Pros: "All was cool!"
Cons: "All was ok, flight was a bit late, but fine"
Pros: "the staff is nice and helpful, food was fine, boarding and fligh on time"
Pros: "I liked the landing that put me out from my misery of the awful experience"
Cons: "I will never fly with them again , 2 hours of security at 5 AM in israel ! And 2 and half hours of screening us in italy just because im a Jew and my wife is not , theu seperetaed us and ask us question to proof our 7 years of marriage for an hour and a half ! Then open our bags , and went throw item item for another hour , touching our underwear and dildos infront of everyone in the airport, hello!!!! Humiliation!!!! "Lucky" we came 3 hours before our flight , obvieslly had no time to shop at duty free. The food (blinches if you can call it food) was descusting! Nasty , took 1 bite and it was nasty , The airplain was old and was playing 1 movie in Hebrew, what the hell !!!"
Cons: "To small plan"
Cons: "No entertainment"
Cons: "Seats are uncomfortable and inappropriate entertainment."
Cons: "Too noisy !!!"
Cons: "That the passengers left such a mess and I felt sad, over all a great fought."
Pros: "Polite crew"
Cons: "Plane was pretty old and the seas didn't go back too much"
Cons: "No tv for every seat"
Pros: "It was FREEZING. I have never experienced. The like on any airline. It was like sitting in a refrigerator for five hours- made it a very uncomfortable flight."
Cons: "Check in was inefficient. I was assigned a seat and I was flying with my mom and we asked to be placed together and they said we'd have to pay to sit together. Boarding started on time but then on the plane was a disaster. It took an inordinate amount of time to board and get everyone seated. I was sitting the back of the plane and there wasn't enough overhead cabin space for bags since they back areas were filled with other equipment. The seats were horribly uncomfortable - between by legs getting smashed because of non existent leg room and with the chair itself just being awful. The room was so inadequate that the person sitting next to me was basically in my space unintentionally. There was no entertainment for a 4 hour flight which was awful. It was overall one of the worst flying experiences."
Pros: "צוות הדיילים היה נהדר, סבלני, חייכן ומסייע"
Cons: "מערכת ההקרנה היתה מקולקלת. הסאוונדנלא מסונכרן עם הוידאו. לכן אי אפשר היה לצפות בסרט"
Pros: "All but the old jet. Very professional crew."
Cons: "Old Jet entertainment system"
Cons: "The check-in line and counters were not divided by flights, it was chaotic, and I almost missed my flight. The crowd was disrespectful and the staff not helpful. Only when it was clear that people would miss their flights, did a staff member help them to get through. I almost missed my flight, and had an unpleasant experience. I will make every effort to avoid flying with El Al"
Pros: "I dont normally complain and almost never give a negative review but to many things went wrong on my round trip flying elal. Firstly i took a backrow seat hopeing for some more space unfortunately the way the plain was set up there was an obstical behind my chair and i could recline there was no leg room and the seat was dirty i fell asleep and missed all the meals and the screen on my chair was broken so no entertainment. On the flight back i made sure to get a exit seat but i was aganist the window and the bottem of the plane door gave me less room than a normal seat the tray is stowed one the side of the seat and it was in a filthy compartments sorry guys i dont ever want to fly with you guys again 9 hours of this was just to much."
Pros: "Food was ok, cabin crew friendly, price is reasonable"
Cons: "1. Boarding was through the bus under the rain 2. Departure was delayed because bus driver couldn't get to the boarding position due to poor coordination with ground crew 3. Total flight delay was 1.5 hours (missed connection) 4. Some passenger announcements (including connection information) were made only in Hebrew (had to ask for English translation) 5. The only El Al lounge in TLV closes at night (even though no "business hours" posted) and you can't get there if you come early or have long connection in TLV 6. El Al ticketing desk in AMS refused to help with changing ticket caused by _delay of their flight_ and sent me to the connecting airline (I had single connecting ticket)"
Cons: "Took an hour to get stewardess's attention. Finally when did get attention, was told not during being served that someone would return after. No one ever did. Called over supervisor to notify that 6 of thirteen video channels had sound only, no picture. She said she would see what she could do. She left and never came back. There were 2 aggressive passengers on the flight that I saw and they got what they asked for. Is that what this airline would like to pride themselves in improving. Other issues too, but do not want to state a list of grievences. " Tired and disappointed.""
Pros: "Direct flight from tel aviv to new york, great security, handicapped check in"
Cons: "No USB port at seat, limited entertainment, unresponsive crew-requested more tea and never received it. Tight seating, didn't leave on time"
Pros: "Air hostesses very hospitable. Good movies, internet etc."
Cons: "No complaints."
Cons: "The light was out at my seat, & I couldn't read, & the staff said they couldn't fix it. There was no menu for the tv, & the majority of the movies were in French with Hebrew subtitles, unwatchable for this English-only person. This was a 15 hour flight. They fed us a tiny tasteless breakfast as soon as we got on & brought nothing around for seven hours! Just before they served dinner, I walked back to ask when they were serving & found they had tuna sandwiches in the galley, However, THEY NEVER TOLD ANYONE ABOUT IT!!! I fly to Israel twice a year, & this was my first unpleasant trip with El-Al. I think I deserve compensation. Thank you. Harriet"
Pros: "Food was okay; make any diet"
Cons: "The worst part of this whole ordeal is that we paid for an El Al flight but were serviced by a completely different airline; very disappointing and deceptive. The airline "Prestige operated our flight from Toronto to Tel Aviv. The air plane and the crew were NOT el Al. The airline Prestige had an older aircraft with no TVs, entertainment for kids, the crew was not El Al for an overseas transatlantic flight VERY poor...on the return flight from Tel Aviv the same airline and aircraft operated by Prestige airlines was utilized and this time the ordeal turned into a nightmare. During take off from Tel Aviv as the plane was gaining speed to go into the air one of the tires blew and we almost had a catastrophe on the runway. We were on the runway for 2 hours and then deboarded; waited in TLV airport for 8 hours before taking flight on an actual El Al plane. The point that needs to be made is to verify that you are taking an actual EL Al plane NOT a partner airline....the airplanes on an actual El AL fight are accommodating and offer good service, food and entertainment (which is much needed on a transatlantic flight; especially if traveling with children)."
Pros: "The pilots were Israeli. The flight attendants were polite."
Cons: "Bathroom stank. Small airplane."
Pros: "Standard service on the plane"
Cons: "So, if you have an idea of when you would like to travel, and you purchase a ticket based on your desired time, BEWARE! Long story short, they decided to assign a different plane to my flight, consisting of less seats, and BOOT ME OUT. I arrived at the airport only to find out that I am leaving well past my original time, with no one able to give a rhyme or reason. Wrong gate printed on the ticket. Complete chaos! IF YOU WANT TO LEAVE AND BE ON TIME, STAY AWAY FROM THIS LIKE A DISEASE."
Cons: "I still haven't received any communication from swissair"
Cons: "Plane left late and arrived late. As a result we missed our connecting flight and, because of the impending typhoon in Hong Kong, had to be rerouted via Auckland on Air New Zealand. As a result it took us an extra 24 hours to get home."
Cons: "We had a late flight due to late arrival of the acft. Although it seems that the crew knew about the delay early, they still start boarding on time, therefore we waited for about an hour. Entertainment - there are no personal screens. The acft has a wifi based entertainment systems that requires having an App which we were not notified about on the ground so I couldn't use it for the flight. They are usually better ):"
Cons: "Recent Places_near toilet"
Cons: "El Al is the main airline at TLV airport, yet the line for check-in for them is the worst-organized line i have ever witnessed. They should do what every other airline is doing to improve queues, instead of abandoning passengers to a chaotic process."
Pros: "Good smooth flight,good landing"
Cons: "All of the above,very bad registration/boarding experience, the flight and the credit is great"
Pros: "Once we were on the plane, the ride was very smooth and in-flight staff were very nice."
Cons: "First of all, I had a terrible time checking in with the App - it did not work and so I had to check in at the airport. However, if you don't check in with the check-in kiosks at the airport, you get charged extra. I have an older passport that does not have the capability of scanning at a check-in kiosk. The staff was unapologetic and despite the app and kiosk problems, made me pay to check in. Additionally, I tried to add bags on the app the day before the flight. Because the App wasn't working, it did not record one of the bags I wanted to check and we were forced to pay $70 (twice the online price) for that extra bag despite the fact that it was Up's fault for having a malfunctioning app. I understand this is a budget airline, but I have never had problems like this with EasyJet or Ryanair staff."
Cons: "Old airplane with no USB inlets and no private screens."
Pros: "Nothing, it was the worst flight of my life"
Cons: "First, El Al contracted the flight out to Israair so all the boarding passes had to be reprinted. It appears that there was a change of plans also. We boarded the plane 30 minutes after the scheduled departure. Then, we sat on the tarmac for 90 minutes waiting for "permission from Kiev to take off". Never heard of that before! When drinks and snacks were served, the cart never stopped in my row, it just kept going! Lastly, the crew was unable to control the passengers (religious Israeli's going to a religious site in Ukraine). Constant standing in the aisle even when the seatbelt sign was on. Upon touchdown, half of the passengers left their seats and took their luggage from the overhead bins and made a rush for the front door. With the plane sitll rolling on the main runway! A serious safety violation. This really was a flight from hell."
Cons: "Passangers were allowed to take more hand luggage than indicated, making everything crowded. Beef was sweet, so it served as dessert, too. And then the toilets were off limits becasue men were standing and praying, and the area was "off limits." It's been ten years since I last flew El Al - and the sort (under four hours) flight reminede me why I've been avoiding it. Will continue to do so"
Pros: "Honestly everything was fine but one cabin crew member, I wish I would have taken her name!"
Cons: "All I wanted water and she made such a big deal about it and it is really unacceptable behavior from any one providing service. What I remember of our conversation: Me: "Can I have some water?" Employee: "I just can't right now, I just can't!!" (a little rude) Me: "No worries when ever you can" Employee: "You can come and crab it yourself" (okay tone) Me: "Well you said you would be right back with a new bottle of water" Employee: "Well I did! You must have not been here! Maybe my friend came here too!" Me thinking: Where did I go? to the park that is in first class? I hope the airline reads this and addresses it!"
Pros: "relatively comfortable seat; on time flight."
Cons: "The entertainment is limited and not personal. Security check before check in was terrible and too long."
Pros: "Enough leg room even in economy"
Cons: "Entertainment is antiquated. Should be in a museum"
Pros: "Smooth ride"
Pros: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
Cons: "Not many toilets serving the back of the plane."
Cons: "Air Europa is the worst company in the world."
Cons: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"
Pros: "Entertainment was great. Paying for internet is annoying, but there were so many free movies and tv shows that I didn't miss it."
Cons: "It was seriously hot on this flight. I am very cold most of the time and I was sweating during parts of the flight. My husband is always warm and he was miserable all flight. Had to press the call button three times to get a glass of water when I was feeling ill. Bathrooms ran out of toilet paper and took awhile to get more. Couldn't sleep because of the temperature. Flight felt like it took double the time because it was so hot. Took forever to board and left way late, arrived late. Our flight over to Madrid was great, but this flight back was awful."
Pros: "Jenerous Leg space, free 23 kq suitcase"
Cons: "Minimal service, but OK for low cost flight"
Pros: "Good seating space."
Cons: "Food & drinks are expensive, but we brought our own."
Cons: "The company offers onboard entertainment but we have to pay extra for the headphones, ridiculous ! Just add $3 to the flight tickets but don't charge us money for stupid made in China headphones for God's sake ! Next time British Airways or Air France for me no more Air Europa. Moreover: In Madrid just before boarding to Miami, a guy from Air Euopa asked me some questions regarding my stay in the U.S.. That is NOT his business ! "How long are you going to stay in the U.S." ? This is NOT his business ! His job is to check if my passport is OK with my boarding pass, that's all ! Abuse of power or he has no clue what he was doing."
Pros: "Air Europa's fare was cheap, but not as cheap as Latam but I was traveling with a friend who had already bought his ticket. The 5 hr flight from Tel Aviv to Madrid was in a super aircraft. Extremely comfortable flight."
Cons: "The flight to São Paulo was in an older aircraft, more cramped and no personal entertainment consuls. All in all the flight was fine being an overnight flight, but I would have expected the better aircraft on the long haul flight and the less comfortable aircraft on the short haul. Still good value for money and I'm would definitely fly Air Europa again!"
Pros: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Cons: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Cons: "Very unorganised"
Pros: "The seats had a power station so I could charge electronics in flight. Boarding was quick."
Cons: "We took off 30 minutes late without an explanation. The crew never spoke to me or asked if I needed anything. I was bumped many times by crew members as they walked past."
Pros: "Modern airplane with proper space between seats"
Cons: "Too many babies that were crying all flight"
Pros: "Great flight on business class"
Cons: "When I arrived at the airport 2 hours before my flight as directed there were zero Air Europa staff there. I waited 20 disconcerting me minutes for them to arrive."
Cons: "Food was ok"
Pros: "This flight was cancelled without notification, please contact me immediately."
Cons: "Everything! Boarding process, delayed travel, the experience was terrible. Never again"
Pros: "The boarding was easy. Having a blanket and pillow at my seat."
Cons: "The delay and short time between flights to get to gate and get through customs. Having no in flight entertainment for a 7.5 hour flight. There was not a vegetarian snack option for my daughter."
Pros: "Good entertainment and comfort seats"
Pros: "Great plane"
Cons: "Slow baggage delivery in Barajas"
Pros: "Flight left and arrived on time and seats were comfortable for airline seats."
Cons: "Departing Madrid airport while watching my luggage sit on the tarmac. It turns out their was too much weight and some luggage had to be left behind for another flight. I did get my luggage 24hrs later thankfully."
Pros: "Great price to value ratio, attentive crew, good food. Wifi available."
Cons: "Older panes with no phone jack charging options. What's the use of Wifi if your battery runs low or dies. They have charging ports in Business Class. I don't remember the last time I was on a plane with at least phone charging ports."
Cons: "Gave conflicting answers and slow status updates when the flight was rescheduled the next day, handled communication of rescheduled connections very poorly. No one, either at the gate or back in Spain, seemed to know what was going on. Will never fly with Air Europa again."
Pros: "Crew was pleasant"
Cons: "everything is for sale, i guess. No offering of beverages, not even a cracker. Not even for sale. No announcement for what is available. Again, indifferent to the customers."
Pros: "After reading the reviews I was apprehensive about our flight. The crew was efficient, considerate and well spoken. The airplane was clean, entertainment good, and even the two meals were decent. I would recommend based on the flight."
Cons: "Miami airport is dirty and the food options past security are abysmal."
Pros: "Well maintained aircraft"
Cons: "Crowded seats"
Cons: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
Pros: "People were all nice both on the ground and in the air"
Cons: "It was a prop job, ground entrance and, because some passengers were delayed, we were 25 minutes late taking off. Problem was, as it wasn't close to the terminal, there was no AC and it got REALLY warm on board."
Cons: "Food can be improved"
Pros: "Crew great. Not fun taking bus to plane in cold then departing the bus and boarding en masse even though we were business class. Food was very good in business. Flight on time. One of best landings I've experienced! overall very good."
Cons: "I have asked for a larger sitting area due to clusterphobia with doctor's note. However, they gave me a sit that is right next to bathroom with reclining chair not even working all the way through....the worst flight ever in my life!!!"
Cons: "no service was given not even drinks"
Pros: "new airplane"
Cons: "I checked my seats but when we returned they give us a different ones"
Pros: "The airplane was amazing brand new!"
Cons: "The crew was ok, I wanted to give her a glass of water I didn't want to drink and she refused and told me I had to wait because she was busy... Then she never came back, so I had to drink it anyways to avoid it from splashing my neighbor. Another crew member was kind enough to bring me chamomille because I wasn't feeling ok so some crew members were really nice others really dissapointing"
Pros: "It was the first flight on our trip (other than to and from US to Spain on American Airlines) where we boarded on a jetway. We're in our 70's, 80's and toting even carry-on luggage up and down the stairs was difficult."
Pros: "Slept almost the entire flight over, from the middle seat."
Cons: "Only a 10kg weight limit, not described well during the ticket purchasing process."
Cons: "Attendants were a little grumpy ~"
Pros: "Good movies"
Cons: "No way to sit straight if you are over 5'10". Very uncomfortable. When the person in front pops the seat back eating is almost impossible and getting out of the seat turns into a problem. The soggy buns were not real food and the empty cardboard box for breakfast was unnecessary and made more garbage. The fried noodles looked like something I see in the compost pile."
Pros: "The price, the professional touch down upon landing."
Cons: "Too long time to clear the table during that time, my neighbor had to go to the toilet so we needed to work on it The flight attendant deliberately delayed my request for water until she was making the beverages round to all.."
Cons: "Delayed fight and old airplane"
Cons: "The boarding was 2 hours delay due to plane being late , due to it was getting clean , then the said the delay was do to the crew three different stories . So it look like they were all lies Then you get on the plane some of the crew members has a bad attitude very unpleasant ,over heard one flight attendant say to a staff member what do the think ,we are tired too ! she forgot we are paying customers ,not employees ! Also there where a bunch of empty seat no one could sit in because they were for the crew .so they can sleep in during the flight ,felt that was very unprofessional . We arrive to Madrid and had to go through t s a again as if we just entered air lines major delays almost miss next flight ,so that was very stressful . My son got food poisoning ,as well ,later the night not a good experience . I feel I will not be flying air Europa again I was not pleased with all my flying experience I have had never had this experience so I rate air line poor"
Cons: "crazy boarding process"
Pros: "Departure time was perfect. Connection time was also very good. Flight was on time and crew was very cordial and pleasant."
Cons: "Filght tlv-mad no entertainment at all. The temperature of the cabin was freezing."
Pros: "On time nice crew"
Cons: "Not enough room for your legs. 9 am serving lunch. Food looked suspicius."
Pros: "The flight was good along with the food, entertainment and staff."
Cons: "Overall the flight was good but we were delayed due to a spill behind the plane. Unfortunately during the delay we were stuck inside the airplane with no air for some time until it was turned on. Also the restrooms need to be checked more often as they became very dirty mid flight and toilet paper and hand towels ran out."
Pros: "The service is great, nice crew, always helping the traveler. Entertainment system is very good with several movies, programs, The musci system is very poor. but they charge for headphones. The food is good."
Cons: "The layout of the plane, the rows are too close. This is a Boeing 787, beautiful plane, but you are tight in your seat, so is a long, long, long trip. Maybe is because is form LOT Airlines?"
Airlines flying to Lucerne have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Lucerne
Masks required on board, masks provided on flights to Lucerne
Social distancing seating
Middle seats unavailable to book on flights to Lucerne
Testing for antibodies, testing for symptoms for flights to Lucerne
Waiving of change fees. Search flexible flights to Lucerne