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Great food, comfortable beds but lacking attention
The staff was friendly, the room was clean and the morning buffet was wonderful.
Lack of attention to detail for a supposed high end hotel. The bath would not fill with water because of a broken plug. There were no coffee filters, the safe inside the room didn't open. We heard loud music in the middle of the night, after 20 minutes I called room service to deal with the disturbance. After the music turned off my partner and I were treated to the sound of loud sex until 4am in the morning. I reserved a king size bed and the staff showed up into a double bed room. after waiting 2 hours recption we were finally showed into the proper room. I could overlook these small issues if I was staying in a motel 6 but I expect more out of a hotel who claims to be high class.
Located in Aguascalientes, Gran Hotel Alameda is just steps from Ojocaliente Hot Springs and Spa and 12 minutes by foot from Victoria Stadium. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
based on 77 reviews
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Gran Hotel Alameda is located at Av. Alameda #821, 1.3 km from the center of Aguascalientes. Victoria Stadium is the closest landmark to Gran Hotel Alameda.
Check-in time is 15:00 and check-out time is 13:00 at Gran Hotel Alameda.
Yes, Gran Hotel Alameda offers free Wi-Fi.
No, Gran Hotel Alameda does not offer free parking.
No, Gran Hotel Alameda does not offer free airport shuttle service.
Gran Hotel Alameda is 20.5 km from Aguascalients. Gran Hotel Alameda is 120.4 km from Zacatecas La Calera.
Yes, Gran Hotel Alameda has a pool onsite.