Bathroom
General
Accessibility and suitability
Pool and spa
Kitchen
Dining
Services and conveniences
Basics
Parking and transportation
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a spa and wellness center, massage, indoor pool, sauna, steam room, terrace/patio, and fitness center.
Is there free parking available at the hotel?
Yes, the hotel provides free parking for guests.
What can guests expect from the hotel's breakfast?
Guests can enjoy a balanced breakfast with a good choice of items, including a beautiful terrace with a stunning view.
How is the quality of the beds at the hotel?
While some guests found the beds to be very hard, others mentioned that the rooms are clean and big with a good view, and that the hotel provides robes and slippers for convenience.
What are guests saying about the staff and customer service?
Guests have praised the staff for being nice, friendly, helpful, accommodating, and professional. However, some mentioned that the English-speaking staff is limited.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountains comes highly recommended.
Consider Low Season Visits
November is considered the low season, which could be a great time to visit for those looking to avoid crowds and potentially get better deals.
Take Advantage of the Spa
Guests spoke highly of the spa and wellness center, recommending it for a relaxing experience. Consider booking a treatment during your stay.
Be Mindful of Room Selection
Some guests mentioned that the beds were quite firm, so if you prefer a softer mattress, you may want to inquire about room options or consider bringing a mattress topper.
Explore Nearby Attractions
The hotel's proximity to Shymbulak Ski Resort and Medeu Stadium makes it a convenient choice for those interested in winter sports or outdoor activities.
Request a Mountain View Breakfast
Guests enjoyed the breakfast on the terrace with stunning mountain views. It's recommended to request a table with a view for a memorable dining experience.
Consider Bringing a Local SIM
Some guests experienced issues with the WiFi during their stay, so having a local SIM card with data could be a helpful backup for internet access.
Check for Special Deals
Given the variation in room types and providers, it's advisable to check for special deals or packages that may offer additional value or perks during your stay.
Plan for Early Check-Outs
If you have an early departure, consider requesting a breakfast pack in advance to ensure you have a meal before leaving, especially if breakfast service has not yet begun.
Inquire About Sustainable Practices
The hotel offers the option to conserve resources by not changing towels and bed linen daily, reflecting a commitment to sustainability.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Samal Resort & Spa is located at 548 Gornaya Street, 9.6 km from the center of Almaty. Shymbulak Ski Resort is the closest landmark to Samal Resort & Spa.
Check-in time is 14:00 and check-out time is 12:00 at Samal Resort & Spa.
Yes, Samal Resort & Spa offers free Wi-Fi.
Yes, Samal Resort & Spa offers free parking.
Samal Resort & Spa is 19.7 km from Almaty. Samal Resort & Spa is 69.8 km from Tamchy Issyk-Kul Intl.
Yes, Samal Resort & Spa has a pool onsite.
KAYAK scours the web for all room deals available at Samal Resort & Spa in Almaty and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Samal Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Samal Resort & Spa.