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|"Comfortable beds and great shower."||(in 18 reviews)|
|"cozy and clean room"||(in 19 reviews)|
|"Staff was very friendly and courteous"||(in 29 reviews)|
|"The view out of the window"||(in 4 reviews)|
|"People talking in hallways"||(in 2 reviews)|
|"pool looked dirty inside."||(in 11 reviews)|
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Staff seemed to try their best.
There was a drunk man yelling profanities and slamming doors from 3-4:30 am in the room next door. It also sounded like they were fighting and slamming each other against the walls. Another man banged on our room window from outside multiple times at 4 am. We let the front desk know three times and they finally kicked the occupants out. The pool was completely packed and included 5-10 people swimming in their pajamas and day clothes. Pool is always out of towels, some kid puked on the pool deck and another person started blasting rock music. I would recommend having a pool attendant at this place. The shower door in the room leaks bad and is a potential hazard. Dirty floors, only decaf coffee stocked in room, wall light in shower room didn’t work, and lots of families with unruly children. Will never ever stay here again, worst hotel experience of my life!!!
Nice place orher than bad pool experience
Nice room and breakfast buffet
The pool was a disappointment
Three night stay
Quiet location, great breakfast, conscientious staff, clean adequate parking, very good value
Rural Alaska communities lack many basic amenities, one being swimming pools. Alaska families like to book with hotels with swimming pools. This brings lots of children as most families are 3 to 5 children. As such it can be somewhat boisterous in the hallways. The doors are heavy and close loudly. The inroom wall heaters are nice but somewhat loud in the fan noise.
I really like this hotel, BUT........
Quiet location, very clean, modern rooms.
The TV never worked during the entire stay. Staff was notified and I was told that "upgrades" to the system were being made, but apparently they never reached my room. The pool/spa was also closed during the entire stay. For the price you pay here ($200+/night), one might expect better planning when doing work on amenities that travelers are paying for.
SpringHill Suites Anchorage University Lake is located in Anchorage and is within a short walk of nearby sightseeing spots, such as University of Alaska Anchorage. It also features a gym, an indoor pool and a Jacuzzi.
SpringHill Suites University Lake Anchorage offers an around the clock reception, as well as a lake and an express check-in and check-out feature. For added convenience, it features an airport shuttle, a safe and meeting rooms.
The hotel features 159 rooms, each equipped with movies-on-demand, tea and coffee making facilities and a refrigerator. They are also fitted with cable/satellite channels, a hair dryer and a microwave.
SpringHill Suites Anchorage University Lake is within walking distance of Alaska Pacific University. Hilltop Ski Area, Port of Anchorage and Iditarod Trail Sled Dog Race are an easy car trip away.
based on 196 reviews
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Reviews about Springhill Suites Anchorage University Lake
Most Popular Landmarks
- Chester Creek Greenbelt Park 2.8 km
- Alaska Botanical Garden 3.1 km
- Anchorage Museum 5.2 km
- Fifth Avenue Mall 5.5 km
- Cyrano's Playhouse 5.6 km
- Anchorage Market and Festival 5.7 km