10.0 Excellent2021 Oct 12
We were in Anchorage off season, so that helped with the price I’m sure. But we were in and out with a cute clean car in no time.
1.9 Horrible2021 Sep 22
I scheduled a Ford Edge to be picked up and never got any confirmation or email or anything regarding it. Thankfully last minute I was able to get a truck from budget
5.9 Okay2021 Sep 21
Loved Yaris. But battery in key fob died and I had to drive 140 miles to get one. Windshield wipers also died. Avis says they will reimburse me. Both are preventive maintenance item that should have been done. When I turned car in oil change 2990 miles overdue.
7.9 Good2021 Sep 20
The lady at the pick up desk was pretty grumpy with us and the people before us. And we had to drop off our car before they opened back up for the day which was a little confusing, since we hadn't been warned about where to put the keys. The drop off lanes were also extremely full which made it difficult for anyone dropping off after us to find a spot. My boyfriend was not allowed to drive unless we paid an additional $15/day which was ridiculous. Be warned that only a spouse can co-drive at this rental agency. But the car was clean and in good condition. There was an attendant out there at pick up that took a solid video of the vehicle, so that we wouldn't have to worry about paying for other people's damage. I liked that feature.
1.9 Horrible2021 Sep 17
This AVIS rental place at airport in Anchorage Alaska had a unsatisfactory service. First off, the front desk agent tried charging my credit card twice, the manager on duty didn’t even care to come to resolve the problem. It was the worst experience I encounter in any rental car services. I would not recommend this place.
10.0 Excellent2021 Sep 07
staff at check in counter could be more accommodating and friendly.
10.0 Excellent2021 Sep 02
Small car; got excellent gas mileage & drove fine; difficult to get into & out of vehicle
10.0 Excellent2021 Aug 31
Downtown location is small and funky but great staff and friendly--- we had the car for three weeks and it was fine. Turned in car and walked five minutes to train depot. Very convenient. I will use this office again. Prefer to the busy airport locations. Staff makes it great,
10.0 Excellent2021 Aug 27
Everything was easy and straightforward. The car was what I expected. The price was a great deal for the time of year. The only thing that could have made it better was a lower price, but I’m not complaining at all.
10.0 Excellent2021 Aug 26
Our chosen sedan wasn't ready, so the agent upgraded us to an SUV. We planned to leave the vehicle at trailheads and needed a trunk to cover our gear. The agent quickly prepped a sedan anyway and we were on our way. Appreciate it!