Salt Lake City car rentals

Salt Lake City car rentals

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Salt Lake City, UT, United States
27 Oct — 3 Nov
Same drop-off
Salt Lake City, UT, United States
Wed 27.10
Noon
Wed 03.11
Noon
Driver's age:

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Salt Lake City car rental information

Pick-up locationSalt Lake City
Rental locations39
Airport locations27

Salt Lake City car rental reviews and directory

From ₪169/dayRated #1
Alamo
Best rated
Most popular
8.9 Excellent (136 reviews)
1 location in Salt Lake City
Alamo
Locations in Salt Lake City
  • 9
  • 9.1
  • 9
  • 8.8
  • 8.6
Recent reviews
5.9 Okay2021 Sep 08
we had a flat tire in the middle of Idaho and called customer service. Even after 1 hour, no one came to help us, which they said they will communicate in next 10mins. Lucky for us highway patrol helped us.
9.2 Excellent2020 Sep 29
staff was great.NOT ENOUGH PEOPLE AT COUNTER AT PICK UP
8.4 Excellent2020 Sep 22
Staff, especially Tara, very helpful. Had a flat tire, and Alamo provided prompt and easy care of fix. Check-n was smooth.At check-out, clerk failed to provide me with a copy of the contract.
10.0 Excellent2020 Aug 03
Staff was very friendly. Car was super clean.The Alamo sign was hard to see from the street at the Denver airport drop-off. We were lucky to remember that it was part of National.
10.0 Excellent2020 Jul 24
The line was exponentially shorter than enterprise at pick up in Salt Lake. Staff was very nice. Free upgrade with my rentalN/A
9.6 Excellent2020 Jul 10
We got a free upgrade.It took us quite a while to find a car in the parking garage. There were not overhead signs directing us to the right spot. Finally we found an employee who showed us where the car wash.
10.0 Excellent2020 Jul 03
Staff was nice, quick and helpful
9.2 Excellent2020 Mar 18
Fast and easy pick up and drop offThe price
9.2 Excellent2020 Feb 21
Quick and easyNothing, unless you want to give me a free upgrade.
10.0 Excellent2019 Dec 04
I ordered an Audi Q7 and they didn't have it when i went to pick up my rental so they gave me a Infinity Q60 instead... If i wanted it a Infinity i would have rented one. So I say they should be better and work on offering what they'll really have or not rent forward the vehicles they already have rented for an specific day
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Rated #2
Enterprise
8.8 Excellent (381 reviews)
4 locations in Salt Lake City
Enterprise
Locations in Salt Lake City
  • 9
  • 9
  • 8.8
  • 8.7
  • 8.6
Recent reviews
1.9 Horrible2021 Oct 01
The car I was given was dirty and had the spare flat tire on. The trunk door was not locking and closing either.
10.0 Excellent2021 Sep 23
great car great gas mileage
10.0 Excellent2021 Sep 13
Very limited selection of full size car choices so did upgrade. The Enterprise agent who helped us (Lexus) was very helpful and patient. Easy drop off. Overall good experience!
7.9 Good2021 Sep 04
We thought that our pick up was at the airport but it was at a local Enterprise. We had to rearrange and our size car was not available. Needed to upgrade and pay more. The staff at the Salt Lake City airport were very helpful and friendly.
7.9 Good2021 Aug 23
Pick up and drop off were easy.
10.0 Excellent2021 Aug 22
The sales guy talked to me about a lot if maybes and ifs about coverage in a short period of time. It would be nice to know about them in advance.
10.0 Excellent2021 Aug 02
Quick vehicle pickup. Camry has excellent highway mileage. Comfortable perfect for long trips.
10.0 Excellent2021 Jul 26
It was a lot cheaper than renting from the airport. It’s several miles from the airport so you need alternate transportation to get to and from the airport.
10.0 Excellent2021 Jul 25
Very nice poeple, no problems
10.0 Excellent2021 Jul 25
Quick pick up and drop off. We received the car that we were promised.
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From ₪135/dayRated #3
Thrifty
Cheapest deal
7.5 Good (180 reviews)
1 location in Salt Lake City
Thrifty
Locations in Salt Lake City
  • 7.8
  • 7.9
  • 7.4
  • 7.2
  • 7.6
Recent reviews
3.9 Mediocre2021 Oct 05
There was a very long ling at the pickup counter and a significant delay in receiving the vehicle. It was very nice that the attendant gave us a free upgrade to a slightly larger vehicle.
1.9 Horrible2021 Sep 02
Regardless of when you reserve a pick up time, they ask you to wait 30-45 minutes and day it's because you reserved on the same day as pick up. I've never encountered this w any company and if that's their policy, they should make it clear and provide that info when you reserve. They also try to force insurance and act as though it's mandatory, it is not. Tricky, slow and inaccurate are the best descriptors for Thrifty's rental experience.
4.0 Okay2021 Jul 01
The suburban we rented was in good shape and we had no mechanical issues while rentingIt took an hour to pick up despite having a reservation because it was being cleaned. Once picked up it smelt heavily of smoke. We were also charged a hefty concession fee not noted in the original quote.
8.0 Excellent2021 Jun 02
It was a nice new clean car.Pickup is very slow. A long line, with only two desk agents. Why do they ask all the same questions I already entered in when I made the reservation? They should have my name, address, phone number, drivers' license, and credit card. Just give me the keys, please. It shouldn't take nearly as long as it takes.
10.0 Excellent2021 May 26
Great, simple, fast, service ion a very nice new car.
2.0 Mediocre2021 May 05
The pickup at Salt Lake City airport had 1 attendant for 30 people, then the manager on duty arrived and helped. The attendants did the best they could with the crowd they had to manage.We had potential safety issues with our car when 4 and a half hours away from a rental office. We repeatedly were disconnected from service agents on the phone, and NO FOLLOWUP when this happened. Had to spend several hours on hold with NO resolution and, I repeat, NO FOLLOWUP. The safety issue turned out to be OK, but Thrifty was not interested in the least to help us ensure our safety was assured and our vacation plans not totally upended.
4.0 Okay2021 Apr 27
I was in line for over 1 hour to pick up the car in SLC.....unsatisfactory! Everyone in line had reservations, so not sure how "manning the booth" during this period was not better predicted. If I hadn't prepaid, I would have moved over to another vendor. Agents did their best to keep things moving and were courteous. I appreciate the gesture of an upgrade, but didn't really need it.
4.0 Okay2021 Apr 27
The pick-up process was awful and very poorly managed, but the car was clean and the drop-off was convenient.I waited in line for over an hour and a half to pick up my car, causing me to miss an activity on the first day of my trip. There was one person servicing a line of 30+ people until a second person (the manager) finally showed up to help once the line looked like it was close to 50 people. She was unapologetic for the wait and cited the fact that they are the cheapest as the justification for being severely understaffed to manage the number of reservations for that day/time. The counter itself looked like it was meant to accommodate at least 6 agents. After the long wait, when I finally got to the counter, they didn't have the type of car (mid-class) I had reserved for myself. While their prices are competitive I'm not sure I would book with them again in this location.
2.0 Mediocre2021 Apr 13
Understaffed. Not helpful. Slow. This company undercut all the other competitors and had 30 people standing in the line for a car with only one person processing customers. the rest of the rental car lines had no people. We waited over 2 hours in line for our car and was late for our event. Will never go with Thrifty ever again.DO NOT USE THRIFTY.
4.0 Okay2021 Apr 12
Fast drop offFalse marketing of premium SUV. Nicer SUVs were in a class below. $300+ Extra fees charged at the airport. Bait and switch.
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Rated #4
Dollar
7.4 Good (133 reviews)
1 location in Salt Lake City
Dollar
Locations in Salt Lake City
  • 7.9
  • 7.8
  • 7.3
  • 7.4
  • 7.3
Recent reviews
4.0 Okay2021 Oct 20
Within a day and a half (less than 200 miles), the car warning system said Change Oil Soon. Ok, not that big of a deal. However, by Saturday (day 4 1/2) the warning switched to Oil Change Required. The message came on every 15/30 minutes. Unfortunately we were in a remote area near Bryce Canyon. We called the Dollar Roadside Assistance number, and they offered poor options... come switch for another car, etc. Finally the nice woman asked if we could go get the oil changed. The problem was it was now Saturday afternoon with no service stations or bigger towns nearby. We did get to see Bryce Canyon, but had to cancel the rest of our Saturday plans because we did not want to continue on the scenic route in the middle of nowhere with the potential to burn up the engine. We took the shortest route we could to Richfield, UT (where our Saturday night hotel reservations were). The extremely nice hotel clerk helped us... she called Walmart and they agreed to stay open until we got there after 6 pm to change the oil. While the car ran fine and Dollar did reimburse us for the oil change, obviously there was poor maintenance when they would send out a car needing an oil change so quickly! Our Saturday plans got ruined and it added to a very stressful day!
1.9 Horrible2021 Oct 17
Horrible experience. Avoid at all costs. Avis was much better.
5.9 Okay2021 Sep 25
We took pictures of scratches and damage to car prior to exiting Dollar lot and notified checkout clerk. She agreed to note it on the electronic contract but never did. Upon return of car in Las Vegas they wanted to charge me for repairs until I showed visible proof on my camera of prior damage done by others. A warning to others to insist on proof that the check out process of inspection is approved and certified by Dollar.
1.9 Horrible2021 Sep 20
When we deplaned and got into the over 1 1/2 hour wait in line of over 50 people to get our car everyone was rumbling that there were no cars available for 2 more hours. After enduring that, Once we got sent down to the garage to get our car it was not in the spot assigned. Waited another 20 minutes for someone to bring something up, which was not what we were assigned. They said "Take it, it's all we got". ** The drop off location (in another city) was listed incorrectly. The address given for drop off was in the middle of the "HOOD" #GHETTO. We had to google the nearest Dollar and just take it there.
3.9 Mediocre2021 Sep 15
Pick up was a mess. There were dozens of people/groups with reservations and it was clear that Dollar had over booked and did not have nearly enough cars for those present. I happened to luck out that the one car they had left was a van (which I had reserved in advance) by the time I got to the front of the line, which took ~2 hours in the middle of the afternoon on a Thursday. In addition, the car itself had clearly not been totally cleaned (a wrapper and napkin were in the back seat).
1.9 Horrible2021 Sep 14
When I arrived at the airport at 8:30 p.m. I was told they had overbooked and there was no car available for me. I was told that they would reimburse me the cost of an Uber each way from my hotel and could come back in the morning to pick up my car. I was told I would be reimbursed for the lost day. When I returned at 7 a.m. the next morning none of those promises were kept. I was told to ask kayak for repayment of the lost day and I was given a voucher toward my next rental for the Uber costs. Big deal! I don't see me renting from Dollar Car Rental again.
1.9 Horrible2021 Sep 09
Absolutely the worst service I’ve ever seen
10.0 Excellent2021 Aug 29
Great experience all around however it would have been helpful to know that they charge your credit card a $200.00 holding fee in addition to the regular fee until the car is returned. It was alarming at first until I knew it was a temporary charge.
1.9 Horrible2021 Aug 27
Waited for over an hour and a half; had to pay for upgrade to get a car at all.
5.9 Okay2021 Aug 25
No cars at check in . Had to wait 45 min to get auto
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Rated #5
Avis
7 Good (243 reviews)
2 locations in Salt Lake City
Avis
Locations in Salt Lake City
  • 7.4
  • 7.5
  • 6.8
  • 6.8
  • 6.8
Recent reviews
1.9 Horrible2021 Oct 18
The car was not cleaned...there was food underneath the driver side. No walk around check...hairline small crack in the front windshield, tire was semi flat and light came on within 10 minutes , engine maintenance light came on right when we got on the freeway. just the worst rental I had in 10 years. Waited forever for customer service line to answer.
1.9 Horrible2021 Oct 17
Had to wait in an hour long line after already having a reservation. Once I got to the counter, I was asked basic or extra coverage, not “or you can waive this.” In my rush after waiting so long, I just said basic. When I saw the charges were different from my reservation after I was given a car, I went to the kiosk and asked why there was a difference. I was told it was the basic coverage. I then asked her to remove it because I have insurance and was told, “sorry, I can’t do anything about it.” On top of that, the car was not a midsize suv. It was so cramped and we could barely fit everything in there. They tire you out just to get you to sign everything and refuse to change it. Unfortunately, there were no other rentals, so I was forced to take the car. I will NEVER use Avis again. I’d rather pay twice as much somewhere else and actually get what I paid for.
3.9 Mediocre2021 Oct 16
You SLC staff was disappointing. From arrival the agent was the only agent at that time and he lacked friendliness. It was just pick up your documents and get out. Picking up the car I had a tire warning light showing so I walked to the garage office to get some assistance. The agent was sitting on a chair leaning against the wall with shades on at 6am looking like I was bothering him. He didn’t stand to address me only told me it’s cold and the sensor will go away or that “I need to drive to a gas station and fill air”. That was piss poor customer service, if you don’t want to work and just want to enjoy your high, quit and stop waiting customers hard earned money and time. SLC needs a huge training on customer service and how to meet or exceed customer expectations. We ain’t asking much, just for a clean vehicle and a smile. A bonus would be their local suggestion on must eat or see places. I know this little survey will go un-noticed but I wish you would look and actually address.
10.0 Excellent2021 Sep 26
Lines upon pickup was long but they were only company that had rental cars available.
1.9 Horrible2021 Sep 22
Waited for over an hour to pick up car, then car was not in designated area assigned the car was given to someone ahead of me literally 2 minutes ahead of me. Waited another hour to get into another vehicle AND billed twice for the car. AND price not what I booked it at….it was 3x the price I booked at. Very disappointing experience would not recommend renting through Avis. Have called 2 managers to get help with on the reimbursement of being billed twice for the same car and NO return call from either. Was told they couldn’t do anything at the location when I told them I had been billed twice and for different amounts. Was going to dispute the credit card bill and was told if I did I would have to go back upstairs and start over. Poor service and upstairs is a double booking cars. Terrible and NOW trying to get my account refunded for over $1,600 charged for one for 4 days.
7.9 Good2021 Sep 19
There was a very long line and at least a half hour+ wait for the car pick-up at the SLC airport. Other than that, it was a successful rental experience with Avis.
5.9 Okay2021 Sep 16
The car was comfortable and clean. I'm disappointed with the car maintenance. The car had over 36000 miles and needed new tires. I wasn't aware of this until I needed to add air to the tires. I told the mechanic it was a rental car prior to filling the tires. He told me to be sure to tell AVIS.
10.0 Excellent2021 Sep 14
1.5 hour wait to get car!!! Very long line and not enough agents for level of reservations. Returned car 1 day early and had to stand in line for 50 min. to get adjustment in bill. Once I got server, the team did well. Again, understaffed for level of business. Many others deeply frustrated with both getting and returning cars. Tom Leonard
1.9 Horrible2021 Sep 14
Wait times are HORRIBLE. Staff was friendly and doing all they could but a heads up that it would take HOURS to get your car would have been appreciated!
3.9 Mediocre2021 Sep 13
3x longer line than any other agency. Took 45 min to get a car. And that included signing up for the preferred program while in line and leaving the general line after 40 min. It would have been 75 min without that “trick”. They need to figure that out.
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Rated #6
Payless
6.9 Good (291 reviews)
1 location in Salt Lake City
Payless
Locations in Salt Lake City
  • 7.4
  • 7.4
  • 6.6
  • 6.5
  • 6.9
Recent reviews
2.0 Mediocre2021 Oct 20
SCAM!!! Terrible company - they sell nonrefundable car reservations and don’t have staff members and cars available upon arrival.However they charge you FULL within one hour of rentAL pick up time
1.9 Horrible2021 Oct 13
When Son got to the Car Rental Counter, ALL THE CARS WERE GONE!
3.9 Mediocre2021 Oct 04
1 hour wait time to pick up the vehicle due to understaffed counter and inefficient processes. Car not fully cleaned and had a broken fuel gauge.
7.9 Good2021 Oct 04
The check in was way too long. Otherwise very good.
1.9 Horrible2021 Sep 30
(1) No car was available despite having a confirmed reservation. No car, we were told, would be available within a day. We were left in the cold, along with other customers at Payless. (2) No one at Payless offered, let alone actually helped us locate another car. (3) Despite the fact that Payless/Kayak cancelled the reservation, I was charged the $77 for insurance. (4) I was lucky to get the last car available at the SLC airport BUT for $1100 additional ($1691 vs. $590), and a vehicle I would never have chosen otherwise. I hope your customer care people will reply to this message. I will be taking action to correct these errors; a company whose purpose is purportedly hospitality is not going to do well if it permits atrocious occurrences such as this. Yes, things go wrong sometime. But, in those cases, you are responsible for addressing them, and to anticipate how to serve your customers - or lose them.
1.9 Horrible2021 Sep 29
Payless said that while I had a valid reservation, that they could not honor it as they had no cares. Worse yet, others had prepaid their car rentals, and they could not provide them with a car either. Honestly the man behind the counter tried to help by finding other cars at other agencies, but in the end, he suggested people either go on line to reserve with another agency or just wait in line and find out what they had. What makes my case even more impactful as my mom was in hospice and I was heading to see her for last visit. A did get there in time, so all good there, but the added stress of arriving after 7 hours of flying, only to be told, essentially, sucks to be you... not a brand I will trust again.
1.9 Horrible2021 Sep 20
2 hour wait for the counter staff, 1 hour wait to get the wrong car. Extremely overpriced. Staff was the most robotic, uncaring group ever encountered.
7.9 Good2021 Sep 20
Extremely long line and only three agents. Pickup took way too long because of the line. Otherwise, everything was great.
7.9 Good2021 Sep 20
The line was long at Avis/Payless, but that was expected given the shortage of ten cars and increased demand. They didn’t have the midsized car I reserved but gave me a Toyota Sienna hybrid minivan for the same price, which was unexpected and generous. But the car, with 14000 miles, wasn’t very clean, both dirty on the outside. The windows and mirrors looked like they were wiped with a dirty rag, and we found the rear console appeared to have dried soda all over the surfaces. When we started driving we heard a loud whistling. When we arrived at our hotel I discovered the source; a missing trim piece around the windows. Finally, as we were approaching the airport to drop off the minivan the tire pressure light came on. Fortunately it must have been a slow leak and didn’t strand us. We let the return attendant know about the issues so they could possibly fix them before the next rental. We especially didn’t want someone to get a flat. But overall I was pleased with the experience, again given the difficulties the car rental industry is experiencing this year.
1.9 Horrible2021 Sep 19
Waited 2 hours in a line at Salt Lake International due to no available agents, they had only 2 for many people and some took 20 minutes or longer because of problems. The Nissan we rented was not cleaned well and smelled bad. Return went smooth but will not wait vacation time again at such a poor system.
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Rated #7
Advantage
6.7 Good (252 reviews)
1 location in Salt Lake City
Advantage
Locations in Salt Lake City
  • 6.9
  • 7.3
  • 6.6
  • 6.1
  • 6.8
Recent reviews
7.2 Good2020 May 10
The car was nice. And complimentary shuttle was great.Customer service could have been better, it did not feel that welcoming. When shuttling having my information to verify we aren’t getting into a strangers car would have felt safer. When going over the pre damages on the car before I leave I felt that it would be more beneficial for them to come out and inspect the car with me rather than me doing it alone. Security deposit amount needs to be listed because that was a surprise. But we enjoyed the car and returning it was easy. I just feel that those other things I mentioned need to be worked on.
9.2 Excellent2019 Dec 09
The rate was great and I like that they had Toyota Sequoias.The pick-up drop off is a little clunky. The exterior signs at the airport do not say Advantage, the driver for another company explained that one shuttle picked up for Advantage and the other. And I know that this is not necessarily Advantage's fault but when you google Advantage Airport another location in SLC shows up.
10.0 Excellent2019 Dec 09
Pickup is by shuttle that stops at the airport Rental Car office for other brands. Return to that office offsite is navigable by Google mapping.Satisfied with rental. Mid Size SUV reserved was Toyota Rav4 but substituted with Mitsubishi Outlander of equivalent size, also 4WD.
4.8 Okay2019 Nov 19
Don't rent from them if you're local!Car was clean and comfortable.Charged me an extra 20 bucks a day for unlimited miles because I was "local". That was not advertised. Probably some garbage in the "small print".
8.0 Excellent2019 Nov 01
Location at terminal
5.6 Okay2019 Oct 23
Drop off was easyUpon pickup staff was rude and even though I reserved and paid for one thing was told that I could not have that unless I paid more because I wasn’t from out of town. There should be additional questions when booking so that you are aware of the price diu long upon pickup and so you’re not thinking the price you paid at reservation was it when it wasn’t. I will never rent from Advantage again.
4.8 Okay2019 Oct 20
Returning the car was fastThe car had mechanical issues upon pick up (I was only renting for a few hours) and it was very difficult to get it resolved. The advantage staff and roadside assistance were little help.
10.0 Excellent2019 Oct 16
Employee at front counter was very professional, helpful, and friendly during check-out.
6.0 Good2019 Oct 09
The manager did make corrections to fix the problems and was very kind.The car was very dirty at pickup outside. Full of scratches and a cigarette burn hole in the seat. They charged an upgrade charge without permission and a fuel charge w/o permission. As mentioned previously the manager did fix it but when on vacation I don't expect to have to deal with deception
7.6 Good2019 Oct 05
Staff was friendly and very forthcoming with all the extra chargesVehicle was advertised as unlimited miles on your app. When I went to pick up I was informed that the limit was 250 miles per day. I was driving to a city that was 275 miles away
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Rated #8
Hertz
6.3 Good (294 reviews)
3 locations in Salt Lake City
Hertz
Locations in Salt Lake City
  • 6.8
  • 6.7
  • 6.1
  • 5.9
  • 6.3
Recent reviews
2.0 Mediocre2021 Oct 18
The counter person refused to apply my gold membership to the rental, which meant a lower grade car, giving me some bs about "it must have been associated with the wrong credit card". Then pushed hard to sell me a prepaid tank of gas, claiming gas was more expensive at the drop off city than the pickup. Which was also bs.
1.9 Horrible2021 Oct 06
Worst customer service I’ve ever experienced.
7.9 Good2021 Sep 23
Had to wait about 20 minutes for a car that had just returned and had to be cleaned. Not a horrible experience I better would’ve been to have a car right away. The staff person was very helpful and friendly and honest about expectations. Returning the car was much easier and faster. Proximity to the Trax light rail is ideal. It is just a few blocks to the courthouse station on the green line.
3.9 Mediocre2021 Sep 22
The payment process at the counter was inadequate because they could only swipe my charge card and the the charge card I wanted to use would not take swiping. It was the card that provided collision coverage. I attempted to use this card at a later date with a contact that could charge to this card and reverse the charge to the original card used back at the counter at the airport. I was unable to do this according to Hertz. so I was left with no collision coverage. Secondly I want to change my drop off location in Las Vegas to a different hotel. I was told at the Treasure Island locale that this was not possible. It seemed to me there was no help to be had on any issue. I was rather disappointed in the lack of any help.
1.9 Horrible2021 Sep 22
Reserved an GMC Yukon 2 weeks in advance and when I got to the office they said they they didn’t have one. Then they said the best they could do is a chevy traverse and it was at a different location. She then says in a very condescending tone “ It closes in half an hour too”! Not wanting to miss out on having any transportation, I paid for a taxi to take me to pick up the vehicle I didn’t want. I figured I would call them the next day and get the whole thing straightened out. When I tried calling Hertz, it was more frustrating than the counter experience! I was hung up on 3 different times. Twice was asked to hold and once just a blatant hang up. I am from the same town where the Hertz world headquarters is so I generally rent from there however after this past experience I am taking my business elsewhere!
1.9 Horrible2021 Sep 19
This was unfortunately my first and last time renting with Hertz. Check in was very unorganized and exceptionally long and everyone was communicating the same frustration in line before the line was relocated downstairs. In all of my travels and in much larger volume airports, I’ve never seen anything quite like it.
5.9 Okay2021 Sep 19
Took time to receive the car, it wasn’t ready
1.9 Horrible2021 Sep 06
Charged incorrectly.
7.9 Good2021 Sep 01
Car had strong cigarette smell and was nauseating the first day. Had to drive with windows down and A/C blowing on high. After getting air fresheners and spray was tolerable.
1.9 Horrible2021 Aug 23
Renting at SLC location was fine except the cargo van did not come with full fuel level. The agent did mark the rental record accordingly but Hertz does not have record of it. Dropping off the cargo van at Hilton LAX was a major problem. Unlike what was advertised Hertz/Hilton LAX location is not set-up to accept a cargo van at this location. I was told to drop it off at Hertz LAX location, which I did, now Hertz thinks that I still have the cargo van and is now charging my credit card $100/day additional rental fee. Luckily I have pictures/videos documenting everything. Hopefully this nightmare will be over soon without having to waste a lot more of my time. In short, DO NOT rent a CARGO VAN expecting to return it at Hertz/Hilton LAX on a weekend day, otherwise you will be sorry.
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Rated #9
Budget
5.9 Okay (430 reviews)
2 locations in Salt Lake City
Budget
Locations in Salt Lake City
  • 6.4
  • 6.5
  • 5.8
  • 5.4
  • 5.8
Recent reviews
1.9 Horrible2021 Sep 22
Budget was not flexible when our flight was delayed. We were assured that our reservation was good for 24 hours. When we went to pick the car up the next morning (12 hours later) we were told that they did not have a car for us and made no effort to help us find another. We were basically stranded.
1.9 Horrible2021 Sep 13
They did not have any cars in the lot when i arrived and failed to notify me beforehand.
1.9 Horrible2021 Sep 05
A 90 minute wait in line to get car. Car had hail damage and was totally destroyed on exterior, which meant it was probably a salvage titled vehicle. The car was not clean inside our out. ALL of the engine malfunction lights came on and off. Then t top it off, the very loud audible high pitch warning sound came on. I reached out to the company along with filling out a survey, but ZERO response so far.
3.9 Mediocre2021 Aug 21
I liked the car. However the pickup location was not clean, the car was not clean. Given the current pandemic situation, I was appalled that none of the staff wore masks indoors. Service was ok at best. Could be a much better location and experience if the staff cared. Drop off was better as we could finish the drop off outdoors in the parking lot.
10.0 Excellent2021 Aug 06
The Jeep Compass trail hawk is the most uncomfortable vehicle I’ve ever driven in. If you want to feel every single bump in the road this is the vehicle for you.
1.9 Horrible2021 Aug 01
The car we rented was not available when we went to pick it up, we had to wait 3 hrs for a car and it was not even the car we rented and was way too small for our things and so we had to make 3 trips to get all our things home. Very very bad service.
1.9 Horrible2021 Jul 18
There were 75 people maybe more waiting for a car, either to be serviced, or the requested car was unavailable. People were very upset and there was one girl working the counter. She was very nice and I was fortunate that my car was ready after waiting 60 minutes in that long line.
1.9 Horrible2021 Jul 12
Terrible experience with Budget Car Rental. I will never consider using them again. Due to staffing issues, they had a 90 minute line at SLC. I waited for 30 minutes before leaving the line and finding a car with another company. I tried to call Budget’s customer service multiple times and even the day before on something else. Anytime you feel they are just about to connect, the line disconnects. Terrible company. Clearly have no interest in their customers.
2.0 Mediocre2021 Jun 30
There was nothing to like.Our plane was delayed for an hour and a half. I tried to call Budget and make arrangements for a late pickup. No one would answer any of the phone numbers I called. Every number said to leave a message and someone would call back as soon as possible. I never received a call back. When we finally got to the Budget SLC rental center via Uber, it was closed. We were forced to call Uber a second time and have them return us to the airport. We went to the Budget counter in the airport and had to rent a car for $300 more than our original reservation. We will never use Budget again and I strongly recommend no else should either. It was not our fault the plane was delayed. The Budget counter at the airport should have honored our reservation.
2.0 Mediocre2021 Jun 26
THERE WERE NO CARS EVEN THOUGH I HAD A RESERVATION!
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Rated #10
Fox
4.9 Okay (979 reviews)
1 location in Salt Lake City
Fox
Locations in Salt Lake City
  • 4.8
  • 5.2
  • 4.7
  • 4.5
  • 5.4
Recent reviews
7.9 Good2021 Oct 16
Friendly service, good price. Inconvenient location for pick off and drop off.
7.9 Good2021 Oct 13
The tire pressure gauge was on when I picked up the car. The company didn't have a welcoming culture during check in / check out
1.9 Horrible2021 Oct 13
I was told that I would be charged for the gas I used. I filled the tank and still had to pay for the I didn’t use.
10.0 Excellent2021 Oct 12
Jenn was great and so helpful!
5.9 Okay2021 Oct 11
Car not filled with gas, not clean, shuttle ride looked like a 30 year old wreck
10.0 Excellent2021 Oct 10
The service was good. The car was good. The only issue is that it was off site, but that was a quick bus ride.
1.9 Horrible2021 Oct 10
This is a really terrible place for so many reasons. Please avoid at all costs.
7.9 Good2021 Oct 06
Service was good. This rental location is a ways away from the airport and is an extended walk to get to the shuttle. Not exactly convenient.
1.9 Horrible2021 Oct 04
I booked and paid for the reservation online. When I got there to pick up the car, I was told there would be a $500 deposit and it had to be on a credit card. They would not accept a debit card or cash. This would have been nice to know prior to driving there
5.9 Okay2021 Sep 29
The car class I reserved was not available, so I ended up with a lower class car - not at a lower price. Reserved a camera, go a corolla instead. The car was a dirty mess when I picked it up, and the mirrors were totally in the wrong positions. Side mirrors folded next to the car body. I had to pull to the shoulder to reposition them before continuing. So yes, I would rent from them again, but only as a last choice.
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Rated #11
Ace
8.8 Excellent (31 reviews)
1 location in Salt Lake City
Ace
Locations in Salt Lake City
  • 8.9
  • 9
  • 8.7
  • 8.3
  • 9
Recent reviews
6.0 Good2021 May 16
The experience at the pickup wasn’t the best, not very professional. The drop off at the park and jet was awful. The attendant was hateful, directions were unclear and as my daughter said the whole set up was sketchy. It turned out ok but won’t be using them again.
2.0 Mediocre2021 Apr 15
The base price was goodLess fees, better transport from airport. Nicer staff
10.0 Excellent2021 Mar 21
Location closer to airport.
10.0 Excellent2021 Jan 19
yes they were okto expensive, ore reasonable price
6.0 Good2020 Nov 10
Very Poor location and communications, tp pick up, maybe all of this is due to covid. We sat for over 1 hour waiting to be picked up, we finally took an uber.
10.0 Excellent2020 Jan 03
Great job! Very efficient. had young people working that were very well trained and professional.
10.0 Excellent2017 Aug 24
Friendly, helpful and accommodatingOur flight was delayed and we were unable to contact the rental office due to cell phone failure. They saved our car for us over night even though they had no other vehicles available for other customers. And they were so pleasant when we finally showed up, 15 hours later than we had planned.
9.2 Excellent2017 Aug 23
Good valueThe staff was friendly and didn't try to sell me additional insurance.You have to call to be picked up at the airport.
10.0 Excellent2017 Jun 27
Awesome Staff!!!I will rent from here every chance I get! The staff was awesome and treated me like family. Totally different renting experience!
7.6 Good2017 Jun 04
Good pricePrice was right for full size SUV. Relatively clean.Tires we bald and brakes needed to be replaced. Made us a little uneasy driving on mountain roads.
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Rated #12
E-Z Rent-A-Car
6.9 Good (95 reviews)
1 location in Salt Lake City
E-Z Rent-A-Car
Locations in Salt Lake City
  • 7.2
  • 7.3
  • 6.7
  • 6.4
  • 6.8
Recent reviews
2.0 Mediocre2019 Sep 14
They charged me 312.00 MORE. Told me it wa a deposit? Told me they didn’t have the car that I wanted but gave me additional. Did NOt tell me I would be charged. Clearly BAIT and SWITCH. I will never do kayak or ez car again
10.0 Excellent2019 Aug 02
Very smooth. We were able to upgrade to a Yukon for $10 extra per day. It was a very quick and easy process. Shuttle to and from airport was quick.
7.6 Good2019 Jul 30
The staff was good. The car was great but I do not think I will use them again.I am not sure why I was charge an extra $35 over the price $75 I prepaid for two days at $25/day. I did not notice it was a "shuttle" service to pick up the car and it took a while to find the pick up spot. No fun since they did not answer phone.
7.6 Good2019 Jul 08
Customer service needs a little improvement.
4.0 Okay2019 Apr 28
Car was in poor condition . Large deposit on credit card not refunded promptly .
10.0 Excellent2019 Apr 12
Staff at the counter was very friendly and allocated me a really good car for the value paid. I am very satisfied with the service. The service was quick and the shuttle to the airport was fast too.
4.8 Okay2019 Apr 09
Drop off easyOver charged, costumer service was inhospitable.
2.8 Mediocre2019 Jan 25
the first rental car I had shut off when I was driving down a hill. After feeling like the car was dangerous I went to exchange cars at the rental agency. I was treated with disrespect and without any apologies from this less than ideal situation.
5.6 Okay2018 Oct 30
Pretty poor pickup/customer serviceThe car was clean/in good condition. The price was reasonable.The woman at the front desk was exceptionally rude and unprofessional. On her cell phone throughout the conversation. She made me get out of line after waiting about 45 minutes to be helped, because the fraud detection fired on my card and it declined. I was on the phone with chase and had it remedied in less that 5 minutes, but had to wait an additional 15-20 minutes to get back in line and be helped. My boyfriend offered to put the hold on his card, but they refused and said I would have to ad him as an authorized driver and pay more if we did that. All and all I’d say find a different place. I wouldn’t use them again, even though the car was fine. I was seeing red leaving here.
5.6 Okay2018 Sep 09
The associate was very helpful in explaining everything.This was my first time renting a car and it was a mixed experience. The car wasn't very clean when I received it. When I made the reservation with a drop off of 4:30 AM, I wasn't told they would be closed and that I'd just have to leave it outside the gate. Also, I wasn't told about the $200 deposit they take at the counter.
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Rated #13
Airport Van
6.6 Good (56 reviews)
1 location in Salt Lake City
Airport Van
Locations in Salt Lake City
  • 6.5
  • 7
  • 6.6
  • 6
  • 7
Recent reviews
10.0 Excellent2020 Jul 07
The staff was amazing, I wish I got His name but he was super helpful, very efficient and super friendly.I think the cost could be more up front, I wasnt aware of the deposit. I know It was probably somewhere in the agreement, but other than that it was great.
2.0 Mediocre2020 Jun 24
I ended up canceling the reservation the day I was to pick up the car and ended up using another company. The number given in the confirmation email to call once you land for shuttle service to pick up the car was no longer in service so I googled for a different number. That brought you to an automatic messaging instructing you to call the same number to arrange airport pick up. After about an hour of waiting unsure of whether or not any shuttle was coming I received a text saying someone would be by in about another hour to pick us up. By that point i had already canceled the reservation and booked with Avis and picked the car up at the airport, no shuttle necessary.
5.6 Okay2020 Jun 24
The van was not a newer van it had 73k miles and the tires were scalloped so at highway speeds we were in a cement shaker. We called about 45 mins out for a trade and they declined to meet us. Anytime we called for pickup it required multiple attempts to reach someone and even though we gave an hour notice when we were returning the attendant was not at the office and we waited 10 mins for him because he did not receive the Multiple calls of our arrival It was useable van but a mediocre experience on all fronts but it was cheaper by $100 I would get a nicer van and pay the $100 more
5.2 Okay2020 Jan 25
The staff tried to be semi courteousI made a reservation and couldnt pick up the car because they closed at 6pm. Not much more to say. I was stranded
4.0 Okay2019 Dec 29
Staff was great and pick up drop off smoothVan had worn tires, no snow tires we got stuck 3 times and was huge hassle. tires had no tread and is dangerous to drive in any condition especially snow
5.2 Okay2019 Dec 16
Car was okay, a little dirt on floors.We weren't notified that we needed to call to be picked up at the airport. Leaving, we had a 10:00 flight and they don't open until 8:00. No one showed up until somewhere around 8:15 as we were being picked up by the Uber driver we were force to call.
10.0 Excellent2019 Aug 27
Good price, staff was easy to work with
8.4 Excellent2019 Jun 21
Rental counter is located inside a Ramada inn which is being renovated. Look past that and everything's just fine.
4.8 Okay2019 Mar 30
No information provided re; you must in call for Airport pick up. Shuttle easy to miss being a red GMC van with NO signage on sides (like all the other companies) - only a curling paper sign in window on drivers side.Sketchy location. Seedy Ramada Inn room with badly stained carpet. Replace with nicer wood/tile flooring. Need signage out front for AVR, signage needed on Shuttle Van, instructions clearly stating need to call Airport for Shuttle pick-up on confitmation email.
2.0 Mediocre2019 Mar 25
NothingThey called as i was getting on the flight to go to the destination telling me they didn't have the type of car available. They also informed they were closing at 6 pm. My flight was going to land at 6:30. They could not accommodate. I had to scramble and rent from Budget. Terrible.
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Rated #14
Silvercar
8 Excellent (4 reviews)
1 location in Salt Lake City
Silvercar
Locations in Salt Lake City
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
2.0 Mediocre2018 Sep 21
SoldoutNot one thingWhen I got to my destination to pick up the car, they were sold out and I was up a creek.
10.0 Excellent2018 Aug 05
Loved SilvercarGetting an Audi, not waiting in long rental car lines, and great customer experience and service.
Rated #15
National
7.6 Good (13 reviews)
1 location in Salt Lake City
National
Locations in Salt Lake City
  • 7.8
  • 7.5
  • 7.5
  • 7.8
  • 7.6
Recent reviews
9.6 Excellent2020 Jun 30
Pick up was agent was very nice, and drop off was the easiest!The car could have been cleaned better, inside there were certainly some areas that were missed.
10.0 Excellent2019 Jun 26
Helpful staff as always with National. Very quick, easy and efficient pickup and drop off. Clean vehicle as described in great condition. I never worry when I rent from national.
7.2 Good2019 Jan 08
4wd unavailableEverything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.
7.6 Good2018 Nov 03
Quality of the carCost of LWD, the final price was not listed during online booking but late at the desk
2.0 Mediocre2018 Jul 23
Charged TwiceGreat CarI was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.
2.0 Mediocre2018 May 12
The person who I dropped off the truck with said my problem was with idaho falls and blew me off.
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Rated #16
Firefly
7.3 Good (3 reviews)
1 location in Salt Lake City
Firefly
Locations in Salt Lake City
  • 7.3
  • 7.3
  • 7.3
  • 7.3
  • 7.3
Recent reviews
2.0 Mediocre2016 Mar 31
FIREFLY CLOSED EARLYWe were not given a chance to use them.Our flight arrived at 1:15AM and Firefly's hours were until 2:00 AM. They decided to close early and left many families stranded at the airport. We ended up using Budget and paying more because we did not have a reservation. When we called Firefly, the number did not lead to the SLC location and the person kept telling us on the phone that they should be there and that they were on a break. We waited more than 10 minutes. Budget told us they left for the day/eve. Bad service. Don't use them unless you're sure they will be open.
Eagle Rent A Car
3 locations in Salt Lake City
Eagle Rent A Car
Locations in Salt Lake City
Recent reviews
Affordable
2 locations in Salt Lake City
Affordable
Locations in Salt Lake City
Recent reviews
Sunnycars
2 locations in Salt Lake City
Sunnycars
Locations in Salt Lake City
Recent reviews
Advance Car And Truck Rental
1 location in Salt Lake City
Advance Car And Truck Rental
Locations in Salt Lake City
Recent reviews
Avr
1 location in Salt Lake City
Avr
Locations in Salt Lake City
Recent reviews
Easirent
1 location in Salt Lake City
Easirent
Locations in Salt Lake City
Recent reviews
Europcar
1 location in Salt Lake City
Europcar
Locations in Salt Lake City
Recent reviews
Goldcar Rental SP
1 location in Salt Lake City
Goldcar Rental SP
Locations in Salt Lake City
Recent reviews
keddy by Europcar
1 location in Salt Lake City
keddy by Europcar
Locations in Salt Lake City
Recent reviews
NU Car
1 location in Salt Lake City
NU Car
Locations in Salt Lake City
Recent reviews
Rhodium
1 location in Salt Lake City
Rhodium
Locations in Salt Lake City
Recent reviews
Rugged
1 location in Salt Lake City
Rugged
Locations in Salt Lake City
Recent reviews
3521 travelers who rented a car in Salt Lake City gave the car agency they used an average rating of 6.5

Car rental locations in or near Salt Lake City

Good to know

Most popular agency

Alamo

Most popular car type

Intermediate

Average price

₪198/day

Good deal

₪154/day

When to book a rental car in Salt Lake City

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Salt Lake City

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Salt Lake City car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Salt Lake City.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Salt Lake City car rental.

Top tips for renting a car in Salt Lake City

  • 25% of our users found rental cars in Salt Lake City for ₪154 or less
  • Book your rental car in Salt Lake City at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Salt Lake City are around -3% cheaper than other car types, on average

FAQs about renting a car in Salt Lake City

  • Some car rental companies in Salt Lake City which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo and Thrifty

  • On average a rental car in Salt Lake City costs ₪198 per day.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Salt Lake City are Enterprise (8.9, 908 reviews), Alamo (8.8, 203 reviews), and Dollar (7.6, 260 reviews).

  • The average gas price in Salt Lake City is ₪11.65 per gallon over the past 30 days. Filling up a gas tank costs between ₪140 and ₪186, depending on the car size.

  • Intermediate (Ford Escape or similar) is the most frequently booked rental car type in Salt Lake City.

  • Car rental companies onsite at Salt Lake City airport include Alamo and Thrifty.

  • Car rental companies that offer shuttle or pick-up services from Salt Lake City airport to off-airport locations include Alamo, and Thrifty.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Intermediate car rental in Salt Lake City costs ₪225 per day, on average.

  • A Compact car rental in Salt Lake City costs ₪135 per day, on average.

  • A Standard car rental in Salt Lake City costs ₪268 per day, on average.

  • In Salt Lake City, cars are most frequently rented at Dollar 776 North Terminal Drive (9 km from city center ).

  • On average a rental car in Salt Lake City costs ₪1,384 per week (₪198 per day).

  • On average a rental car in Salt Lake City costs ₪5,931 per month (₪198 per day).