Guest reviews
Overall rating
6.5
Good
Based on 343 reviews
Cleanliness
6.8
Comfort
6.7
Pick-up/Drop-off
6.2
Value for money
6.5
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Pros
"Staff were friendly and efficient."
(in 2332 reviews)
"Car was clean & comfortable."
(in 5675 reviews)
"PIckup and dropoff was was quick."
(in 2382 reviews)
Cons
"The car was very dirty"
(in 195 reviews)
"There were NO cars available!"
(in 6133 reviews)
"I'll never use Hertz again."
(in 511 reviews)
Recent reviews
Traveler rating
56
37
50
20
62
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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7.2
Cons: There was only one car option which didn't seem full size to me. My head touched the ceiling and I'm not extremely tall.
review from
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2.0
Pros: Nothing. Car was not there, had to make different reservation. Found better rate with different company. Nothing satisfying at all about the experience.
Cons: The car be available, for starters would be great. Refund me the full amount of the rental since it was not available to use for my trip. When I reached out to customer service I was out on hold for over 30 minutes, being reassured I would speak to someone in “4 minutes” then “2 minutes” then “6 minutes” then just disconnected me. Really awful experience and I’d really appreciate someone making it right by at least refunding my money.
review from
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7.2
Pros: Staff was friendly & helpful, pick up & drop off easy
Cons: Van was dirty inside, I ended up cleaning inside
review from
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2.4
Cons: Didnt get car , wasnt able to change drivers on site. Wasnt able to call anyone on the phone to change
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9.2
Pros: Staff was nice.
review from
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10.0
Pros: Yes
review from
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5.6
Cons: No one there during dropoff. No customer support
review from
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8.0
Pros: While the drop-off was located away from the airport, we were able to get our rental much cheaper even with using a Lyft driver back and forth. The staff was friendly and quick during checkout and return.
review from
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8.0
Pros: Staff at pickup was very nice and helpful. Car worked great.
Cons: Drop off was easy but a little confusing for first time renter.
review from
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8.0
Cons: The car should have had some maintenance before we took it out on the road. It made driving a little hard
review from
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10.0
Cons: No suggestions
review from
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10.0
Pros: Minimally driven vehicles and easy to get started with a rental.
Cons: Weather-dependent options
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Where can I find Hertz car rentals in Salt Lake City?
Top tips for renting a car from Hertz in Salt Lake City
- Supplier choice rental cars from Hertz in Salt Lake City are around 52% cheaper than other car types, on average
FAQs about renting a car from Hertz in Salt Lake City
What is the most popular rental car from Hertz in Salt Lake City?
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Does Hertz have a car rental location at the airport: Salt Lake City airport (SLC)?
Does Hertz offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?
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