Book Hertz car rentals in Salt Lake City

Reviews for Hertz in Salt Lake City

Recent reviews

Traveler rating

Wonderful

20

Very good

9

Good

4

Okay

5

Fair

3

Mediocre

0

Poor

46

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pick up the carcredit card

rented a carcustomer service

car availablegreat experience

car was cleanlocation was closed

pick up and dropwrong location

friendly staff

2.0

OverchargedReviewed 2023 Sep 06

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10.0

Good experience with pick up in SLC. Frustration with drop off in Vegas - address did not include exact location- just a huge hotel property. Somehow we were supposed to know the drop off was on the 10th story of the parking garage? Garage was not clearly marked with area to drop keys. Said to put key in the envelope and make time/mileage. No envelopes. Frustrating and took twice as long as expected - making us miss our evening show engagement - a cost of over $200….Reviewed 2023 Aug 08

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2.0

I did not like anything about the Hertz in Salt Lake City. We were late to the place because our flight was cancelled and we were rebooked on a different flight that arrived little later than the original. By the time reached Hertz, there all cars were rented and we were offered a tiny SUV which could not accommodate 4 adults and 5 carry-on bags. The attendant was very rude and refused to give us any car because I raised my voice. We were in Utah for 10 days. We could not use the small SUV for tat many days. I will never ever rent from Hertz anymore. I had called them twice and confirmed the car. But, still they had no mid-size SUV for us. I think they just did not have any cars to rent and made it look like they were rented prior to us getting there. The attendant insulted us several times. Me raising my voice was warranted because we were left without a car. This was the worst experience we've ever had travelling anywhere in the world!Reviewed 2023 Jul 02

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10.0

They are amazing, they were busy but the service was very much on point! Thank you 😊👍🏼10 Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Reviewed 2023 Jun 24

review from

2.0

It took us over an hour to get the vehicle due to a long line as well as having to be out on a waiting list. There were only two employees working. They also did not honor my gold status for expedited check in. Worst experience I’ve had with a car rental agencyReviewed 2023 Jun 13

review from

2.0

We requested a car from the SLC airport and included our flight info. Flight didn’t land until 3. At the counter we were told we had to get our car from the downtown Herz office. We found a ride to that office and arrived to find they closed at noon. There was a guy in the office due to a plumbing issue who said they closed at noon and didn’t have any cars. They were closed on Sunday as well and wouldn’t be able to help until Monday. We needed the car Saturday afternoon until 10am Tuesday and we stayed an hour out of town. We had to find another rental option. This was a bad experience and a waste of time. We called and should be getting a refund.Reviewed 2023 Feb 08

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4.0

I rented a car, prepaid and made the check in, all ready for just pick up and go, but when I arrived to the office, they told me that I had my license banned/blocked for a non-payment in a past claim damage, when supposedly was paid for my insurance company. I was hurry for get the car, so I didn't have time for ask to my insurance company what happened. It took me a couple hours even pay, because nobody knows why I was banned.Reviewed 2022 Oct 29

review from

8.0

Windshield wiper was worn out. Staff were very helpful and friendly. Will definitely use them againReviewed 2022 Oct 23

review from

10.0

Could have been a better carReviewed 2022 Oct 05

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6.0

didn't realize car rental location was downtown and not at the airportReviewed 2022 Sep 27

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8.0

I pay a price of 103 online for 2 days rental car and when I went in person they said I own 127 dollars.Reviewed 2022 Aug 27

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6.0

They rented me a car with damage on rear right side of bumper, when brake applied in highway speed the car was vibrating and too much road noise inside that car.Reviewed 2022 Jul 27

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• What is the most popular rental car from Hertz in Salt Lake City?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Hertz in Salt Lake City.

• How many car rental locations does Hertz have in Salt Lake City?

  Hertz has 4 rental locations in Salt Lake City. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Salt Lake City airport (SLC)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?

  Yes