My only issue was having a flat tire in an area far from an Alamo car place. I had to get it fixed myself.Reviewed 2022 Jun 06
review from
10.0
Phenomenal value. Extremely friendly staff. Fast check in. Was easy to pick up the car. Easy drop off. They didnt mind/didn't make us feel bad for getting sand in the car. We took it up to Yellowstone so we were in and out of the van a lot and tracked dirt. They said no problem. Will definitely book with then againReviewed 2022 May 27
review from
6.0
Line was unforgivably slow to pick up the car. They did upgrade after I complained but I don’t think I’ll rent with Alamo again for risk of missing meetings due to their pick up processReviewed 2022 Apr 08
review from
4.0
took so long to get the carReviewed 2022 Mar 28
review from
10.0
The Alamo car was less expensive than the other choices and worked out well. First in line to rent (no wait) and no problems with the return. The car was getting a bit long in the tooth for a rental, 36K miles, and showed some rental wear, but it got the job done. Surprisingly good experience all in all.Reviewed 2022 Feb 20
review from
10.0
Friendly service! Clean vehicle. Quick pick up and drop off. A pleasure!!!Reviewed 2021 Nov 08
review from
2.0
Battery died and had to drive 2 hours to exchange car. This took up one day of vacation.Reviewed 2021 Oct 31
review from
5.9
we had a flat tire in the middle of Idaho and called customer service. Even after 1 hour, no one came to help us, which they said they will communicate in next 10mins. Lucky for us highway patrol helped us.Reviewed 2021 Sep 08
review from
9.2
Pros:staff was great.Cons:NOT ENOUGH PEOPLE AT COUNTER AT PICK UPReviewed 2020 Sep 29
review from
8.4
Pros:Staff, especially Tara, very helpful. Had a flat tire, and Alamo provided prompt and easy care of fix. Check-n was smooth.Cons:At check-out, clerk failed to provide me with a copy of the contract.Reviewed 2020 Sep 22
review from
10.0
Pros:Staff was very friendly. Car was super clean.Cons:The Alamo sign was hard to see from the street at the Denver airport drop-off. We were lucky to remember that it was part of National.Reviewed 2020 Aug 03
review from
10.0
Pros:The line was exponentially shorter than enterprise at pick up in Salt Lake. Staff was very nice. Free upgrade with my rentalCons:N/AReviewed 2020 Jul 24