Book Payless car rentals in Salt Lake City

Reviews for Payless in Salt Lake City

Recent reviews

Traveler rating

Excellent

79

Good

42

Okay

20

Mediocre

59

Poor

11

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car was cleangreat value

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great priceeven though

2.0

They don't provide a walk around prior to picking up vehicle. My wife's car was damaged in the front end prior to pickup. She wasn't aware and drove it to her destination. Front plastic guard fell off. Tow truck had to bring another vehicle and pickup the damaged vehicle. The vehicle that was dropped off was never serviced. Had oil change and engine light on the way back to Salt Lake City. Will never use Payless again.Reviewed 2022 Jun 15

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10.0

Did not receive the car I actually had on my confirmation.Reviewed 2022 Apr 07

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8.0

Vehicle was fine. We signed up for a Jeep Cherokee and instead received a Jeep Wrangler which was sufficient for our needs. Your counter person was a bit grumpy with everyone. Other than that, the overall experience was good. I will likely use Kayak/Payless again on my next rental.Reviewed 2022 Mar 26

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2.0

They did not have any cars when I got to my destination. Car less. StrandedReviewed 2022 Mar 21

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6.0

Way overpriced!we had to wait too long in line for car to be cleaned for rental. Staff was friendly and courteous. Drop off slow in line but quick when finally greeted. Car was nice and clean but little to low for getting in and out of.Reviewed 2022 Mar 13

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10.0

Nothing at all. Great experience as always.Reviewed 2022 Feb 25

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4.0

I could not find Payless at Salt Lake City Airport - so I took an Enterprise at short notice (they were great)Reviewed 2022 Feb 09

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2.0

I was charged over a $100 over what was offered in my original booking and was not clearly informed about the (2) optional services that were added to my booked when I picked up the car.Reviewed 2022 Feb 06

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10.0

The car was excellent. Quick easy check in and check outReviewed 2022 Jan 19

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4.0

Friendly staff, however obviously having issues where we picked up at SLC airport. Many minor things, but in our case the car we were given had very bad front tires - bald - these should have been changed I am certain they were illegal. If I had noticed before we were halfe a state away I would not have taken the vehicle.Reviewed 2021 Dec 26

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2.0

Double booked my vehicle had to go back twiceReviewed 2021 Nov 29

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4.0

So the car I got had definitely not been cleaned - there was pop explosion debris from the tailgate to the front seat. Front tires were nearly bald, a back tire wouldn't stay inflated, and the driver's side window got stuck in the down position if it was cold outside. When I passed this along to the check-in clerk there was no apology, no offer to adjust rate, just a note to take the car out of service - IT SHOULD NEVER HAVE BEEN IN SERVICE! I will not use Payless/Avis again.Reviewed 2021 Nov 10

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• What is the most popular rental car from Payless in Salt Lake City?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Payless in Salt Lake City.

• How many car rental locations does Payless have in Salt Lake City?

  Payless has 1 rental location in Salt Lake City. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Salt Lake City airport (SLC)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?

  Yes