Book Payless car rentals in Salt Lake City

Cons: There was an hour-long line to pick up the car, so we walked out a d took an Uber instead.

Pros: Staff was friendly.

Cons: They did not have any 4 wheel drive options. I reserved the standard-sized SUV for a 4 day ski trip in Salt Lake, and was given a 2 wheel drive SUV. They stated it was "first come first serve" and I could try to come back the next morning. Why even offer a 2 wheel drive SUV in a ski town that is known for closing the two main access roads to non-4 wheel drive vehicles. My final bill was also $40 greater then the agreed amount, despite returning with a full tank.

Pros: The car was new but smelled of burning oil

Cons: Pick up was the worst experience I've ever had renting a car. The two associates working had no regard for the customers waiting over an hour to pick up their reservations. At times both associates were just helping one customer, the associate stood and watched for 15 minutes the other using the computer. I will never use Payless again at SLC

Pros: Well organized and efficient pickup and drop off. Closeness of vechicle

Cons: Additionally billed a huge amount for upgrade offered by sales clerk with no statement or clarification there would be an additional charge. Deceptive sales talk and tactics. Prepaid was $330. Additional charge when returned was $950. Terrible business tactic and practice.

Cons: They refused to give us the same exact make and model of the car but with all-wheel drive without an upgrade.

Cons: The pick up took 1/2 hour