Cons: The ability to cancel
Pros: The pick up at the SLC airport was horrible as I had to wait in line for over an hour to pick up the car. There was only 1 staff member for Thrifty and on 1 staff member for Dollar which made the entire process VERY slow.
On the other hand the drop off at LAX was VERY easy/excellent, and a service representative came right over and checked me and the car out.
Cons: There could have been more service representatives at the rental counter to make it so that so many people did not have to wait over an hour to pick up their car. Everyone was complaining regarding the lack of service representatives at the rental counter.
Pros: Staff helpful.
Cons: Rip off. Returned the car 5 days early and they charged me $3,600 extra. Supposedly in the contract. So they have the car to rent out earlier to rent to others (at the same location) and charge me more. Ridiculous. Also the SLC rep misrepresented the lDW. Never using thrifty again
Cons: Huge line at airport and only one person working who was in no hurry. I waited longer in line than my flight was. Car was dirty. Obviously not even cleaned out .
Cons: Waited over 30 minutes for car. Bait and switched me to an upgrade. I realized when I got to the Thrifty parking garage that they didn’t have a mid size SUV anyway, so upgrade ($140) should have been on Thrifty. Buyer beware-not what I would call good business practice.
Pros: The staff was friendly, the new terminal in SLC is gorgeous, but as a caution there seems to be no carts anywhere. Keep your eye open as they are clearly a commodity!
Car was nice, albeit not what I booked, and very clean. Check out/in was super speedy.
Cons: Very long lines and wait as Dollar and Thrifty counters were handled by the same desk, and classic bait and switch on the car booked and what we received. I know that it's not guaranteed, but I wouldn't even put the two cars in the same class. I was told I could upgrade for "not much more per day" but it was nearly double which is pretty laughable.
Cons: First, I couldn't get the car I reserved, the employee did not care and they over charged me for the car as I had booked a premium car and did not get it. Second, once we found the car, when we opened the doors, all we could smell was cigarettes, and there were ashes, food crumbs, dirt and greasy door handles. Filthy car, we pulled out our own cleaning supplies to clean it. Third, we complained to one of the employees, and they acted like they did not understand English. I will never use them again.
Pros: Super helpful staff in both locations. Great minivan with crazy good gas mileage.
Cons: The surcharge for 3 extra hours was pricey.
Pros: Everything was easy
Pros: Staff very friendly both at answering questions at pickup and return was easy
Pros: Great staff, easy pick up. Drop off was at Denver Airport and that was VERY poorly communicated that the Thrifty drop off should be done at Hertz. Once we discovered that, it was fast and friendly but pretty stressful when we didn't know where to drop it off!
Cons: The car was not very clean - chewed gum in a cupholder in the back of the car. I get it, but with COVID when everything is supposed to be particularly clean, that was surprising.
On average a rental car from Thrifty in Salt Lake City costs ₪204 per day.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Thrifty in Salt Lake City.
Thrifty has 1 rental location in Salt Lake City. Take a look at our Thrifty rental location map to find the best rental cars near you.