Book Advantage car rentals in Salt Lake City

Reviews for Advantage in Salt Lake City

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

7.2

Pros:The car was nice. And complimentary shuttle was great.Cons:Customer service could have been better, it did not feel that welcoming. When shuttling having my information to verify we aren’t getting into a strangers car would have felt safer. When going over the pre damages on the car before I leave I felt that it would be more beneficial for them to come out and inspect the car with me rather than me doing it alone. Security deposit amount needs to be listed because that was a surprise. But we enjoyed the car and returning it was easy. I just feel that those other things I mentioned need to be worked on.Reviewed 2020 May 10

review from

9.2

Pros:The rate was great and I like that they had Toyota Sequoias.Cons:The pick-up drop off is a little clunky. The exterior signs at the airport do not say Advantage, the driver for another company explained that one shuttle picked up for Advantage and the other. And I know that this is not necessarily Advantage's fault but when you google Advantage Airport another location in SLC shows up.Reviewed 2019 Dec 09

review from

10.0

Pros:Pickup is by shuttle that stops at the airport Rental Car office for other brands. Return to that office offsite is navigable by Google mapping.Cons:Satisfied with rental. Mid Size SUV reserved was Toyota Rav4 but substituted with Mitsubishi Outlander of equivalent size, also 4WD.Reviewed 2019 Dec 09

review from

8.0

Cons:Location at terminalReviewed 2019 Nov 01

review from

5.6

Pros:Drop off was easyCons:Upon pickup staff was rude and even though I reserved and paid for one thing was told that I could not have that unless I paid more because I wasn’t from out of town. There should be additional questions when booking so that you are aware of the price diu long upon pickup and so you’re not thinking the price you paid at reservation was it when it wasn’t. I will never rent from Advantage again.Reviewed 2019 Oct 23

review from

4.8

Pros:Returning the car was fastCons:The car had mechanical issues upon pick up (I was only renting for a few hours) and it was very difficult to get it resolved. The advantage staff and roadside assistance were little help.Reviewed 2019 Oct 20

review from

10.0

Pros:Employee at front counter was very professional, helpful, and friendly during check-out.Reviewed 2019 Oct 16

review from

6.0

Pros:The manager did make corrections to fix the problems and was very kind.Cons:The car was very dirty at pickup outside. Full of scratches and a cigarette burn hole in the seat. They charged an upgrade charge without permission and a fuel charge w/o permission. As mentioned previously the manager did fix it but when on vacation I don't expect to have to deal with deceptionReviewed 2019 Oct 09

review from

7.6

Pros:Staff was friendly and very forthcoming with all the extra chargesCons:Vehicle was advertised as unlimited miles on your app. When I went to pick up I was informed that the limit was 250 miles per day. I was driving to a city that was 275 miles awayReviewed 2019 Oct 05

review from

3.6

Cons:The Salt Lake City airport closed early without contacting me or giving me any kind of notice and so I was at the airport frantically trying to figure out transportation. The corporate staff was unapologetic and unhelpful in resolving the issue. I picked up the car the next day. Staff were very rudeReviewed 2019 Sep 23

review from

5.6

Pros:The drop-off was simple. Getting the car was difficult. Agent used an opt-out method for additional options, ie do you want the limited insurance or full insurance coverage. After watching the Salt Lake City news, I agree with the complaints against Advantage Rental Car.Cons:Be clearer when offering options. I would up with the Fuel option even though I never take the option and return the car with a full tank of gas. Fortunately, the returning agent credited the option when she saw the full tank of gas.Reviewed 2019 Sep 03

review from

3.6

Pros:Drop off was easyCons:Our "reserved" minivan was not available when we showed up. We were offered an SUV, which took about 30 minutes for Advantage to make available to us. Lots of waiting around with the hungry kids.Reviewed 2019 Aug 26

review from

More

• What is the most popular rental car from Advantage in Salt Lake City?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Advantage in Salt Lake City.

• How many car rental locations does Advantage have in Salt Lake City?

  Advantage has 1 rental location in Salt Lake City. Take a look at our Advantage rental location map to find the best rental cars near you.

• Does Advantage have a car rental location at the airport: Salt Lake City airport (SLC)?

  Yes

• Does Advantage offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?

  Yes