Pros: The car was nice. And complimentary shuttle was great.
Cons: Customer service could have been better, it did not feel that welcoming. When shuttling having my information to verify we aren’t getting into a strangers car would have felt safer. When going over the pre damages on the car before I leave I felt that it would be more beneficial for them to come out and inspect the car with me rather than me doing it alone. Security deposit amount needs to be listed because that was a surprise. But we enjoyed the car and returning it was easy. I just feel that those other things I mentioned need to be worked on.
Pros: everything went fine
Cons: I waited 40 minutes for a shuttle to bring me to their off site location, and was informed when I arrived they did not have any cars available for me, since I had not prepaid my reservation. This company is absolute trash.
Pros: The rate was great and I like that they had Toyota Sequoias.
Cons: The pick-up drop off is a little clunky. The exterior signs at the airport do not say Advantage, the driver for another company explained that one shuttle picked up for Advantage and the other. And I know that this is not necessarily Advantage's fault but when you google Advantage Airport another location in SLC shows up.
Pros: Pickup is by shuttle that stops at the airport Rental Car office for other brands. Return to that office offsite is navigable by Google mapping.
Cons: Satisfied with rental. Mid Size SUV reserved was Toyota Rav4 but substituted with Mitsubishi Outlander of equivalent size, also 4WD.
Don't rent from them if you're local!
Pros: Car was clean and comfortable.
Cons: Charged me an extra 20 bucks a day for unlimited miles because I was "local". That was not advertised. Probably some garbage in the "small print".
Cons: Location at terminal
Pros: Drop off was easy
Cons: Upon pickup staff was rude and even though I reserved and paid for one thing was told that I could not have that unless I paid more because I wasn’t from out of town. There should be additional questions when booking so that you are aware of the price diu long upon pickup and so you’re not thinking the price you paid at reservation was it when it wasn’t. I will never rent from Advantage again.
Pros: Returning the car was fast
Cons: The car had mechanical issues upon pick up (I was only renting for a few hours) and it was very difficult to get it resolved. The advantage staff and roadside assistance were little help.
Pros: Employee at front counter was very professional, helpful, and friendly during check-out.
Pros: The manager did make corrections to fix the problems and was very kind.
Cons: The car was very dirty at pickup outside. Full of scratches and a cigarette burn hole in the seat. They charged an upgrade charge without permission and a fuel charge w/o permission. As mentioned previously the manager did fix it but when on vacation I don't expect to have to deal with deception
Pros: Staff was friendly and very forthcoming with all the extra charges
Cons: Vehicle was advertised as unlimited miles on your app. When I went to pick up I was informed that the limit was 250 miles per day. I was driving to a city that was 275 miles away
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Advantage in Salt Lake City.
Advantage has 1 rental location in Salt Lake City. Take a look at our Advantage rental location map to find the best rental cars near you.