Guest reviews
Overall rating
9.2
Excellent
Based on 30 reviews
Cleanliness
9.2
Comfort
9.4
Pick-up/Drop-off
8.8
Value for money
9.3
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Pros
"The car had good gas mileage"
(in 621 reviews)
"Staff was friendly and accommodating."
(in 282 reviews)
"Helped me get my car changed"
(in 610 reviews)
Cons
"Never renting from here again!"
(in 111 reviews)
"Car was dirty seats were stained"
(in 33 reviews)
"didn't have the car reserved"
(in 878 reviews)
Recent reviews
Traveler rating
13
2
1
0
1
Find reviews that mention:
customer service
credit card
pick up the car
car was clean
shuttle from the airport
friendly staff
car available
rental place
car was dirty
took over an hour
great price
great car
car insurance
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9.6
Cons: Location closer to airport.
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9.2
Pros: yes they were ok
Cons: to expensive, ore reasonable price
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6.0
Pros: Very Poor location and communications, tp pick up, maybe all of this is due to covid. We sat for over 1 hour waiting to be picked up, we finally took an uber.
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10.0
Cons: Great job! Very efficient. had young people working that were very well trained and professional.
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10.0
Friendly, helpful and accommodating
Pros: Our flight was delayed and we were unable to contact the rental office due to cell phone failure. They saved our car for us over night even though they had no other vehicles available for other customers. And they were so pleasant when we finally showed up, 15 hours later than we had planned.
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9.2
Good value
Pros: The staff was friendly and didn't try to sell me additional insurance.
Cons: You have to call to be picked up at the airport.
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10.0
Awesome Staff!!!
Pros: I will rent from here every chance I get! The staff was awesome and treated me like family. Totally different renting experience!
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7.6
Good price
Pros: Price was right for full size SUV. Relatively clean.
Cons: Tires we bald and brakes needed to be replaced. Made us a little uneasy driving on mountain roads.
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10.0
Pros: Extremely friendly and helpful staff.
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10.0
Grand Cherokee Rental
Pros: Great SUV at a great price. Shuttle service to and from airport was very good with friendly drives.
Cons: Having the rental agency outside of airport, but it was a small inconvenience, since there was not too much wait for shuttle van.
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10.0
Pros: Nice staff - good service.
review from
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2.0
Cons: You shows pictures in the web when I got to pickup the car it's totally different and the prices it's ridiculous
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Where can I find Ace car rentals in Salt Lake City?
Top tips for renting a car from Ace in Salt Lake City
- Supplier choice rental cars from Ace in Salt Lake City are around 52% cheaper than other car types, on average
FAQs about renting a car from Ace in Salt Lake City
What is the most popular rental car from Ace in Salt Lake City?
How many car rental locations does Ace have in Salt Lake City?
Does Ace have a car rental location at the airport: Salt Lake City airport (SLC)?
Does Ace offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?
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